Appendix C

Error

Description

Corrective action

 

 

 

 

SRC INSIDE DRIVE. The CHM

Press the tape drive eject button and wait for

18

could not successfully pick a

the cartridge to be unloaded, or redirect the

cartridge because it was still

CHM to another location.

 

 

loaded in the tape drive.

 

 

 

 

 

PICK MECH. FAILURE. The

Open the door and look for anything that

19

CHM could not successfully

might be obstructing the gripper.

 

pick from a full cartridge slot.

Make sure the library and tape drives are not

 

 

 

 

being used by any host, then press >5HVHW@ on

21

GRIPHOMEERROR. A gripper

the operator panel. If the error persists,

error occurred.

 

contact your service provider.

 

 

 

GRIP MOTION TIMEOUT. A

 

 

gripper motion took longer

 

 

than the maximum time

 

22

allocated for it. When motion

 

 

functions do not complete in

 

 

the allocated time, the current

 

 

to the servo motors is shut off.

 

 

 

 

 

PICK STALL. The CHM stalled

 

25

while trying to pick a cartridge

 

 

from the tape drive.

 

 

 

 

26

CANNOT OPEN GRIPPER. The

 

gripper could not open.

 

 

 

 

 

 

 

S AXIS DOES NOT MOVE.

Open the door and look for anything that

30

The CHM could not move

might be obstructing the CHM along its short

 

along the short axis.

axis.

 

 

Make sure the library and tape drives are not

 

S AXIS FAILED HOME. The

 

being used by any host, then press >5HVHW@ on

31

CHM could not return to the

the operator panel. If the error persists,

home position along the short

 

contact your service provider.

 

axis.

 

 

 

 

 

 

S LM629 RESET FAIL. The

Make sure the library and tape drives are not

36

library could not reset the

being used by any host, then press >5HVHW@ on

servo chip for the short axis.

the operator panel. If the error persists,

 

 

 

contact your service provider.

 

 

 

162

Exabyte 440 and Exabyte 480

Page 176
Image 176
Exabyte 480, 440 manual Grip Motion TIMEOUT. a