Exabyte 480, 440 manual Problems with tape drive operation

Chapter 8

Problems with tape drive operation

If you have been successfully operating the application software and library in the past, but are now experiencing problems reading and writing data, check the following:

✔Write-protect switch. If you are writing data, make sure that the cartridge is write enabled. See page 26 for instructions.

✔Cartridge brand. Check the brand of cartridge you are using. Use Exatape 8mm data cartridges only. See page 72 for more information.

✔Cartridge type. If you are writing data with Exabyte Mammoth tape drives, use AME data cartridges. If you have Eliant 820 tape drives, use MP data cartridges. Because of media management and application software issues, do not mix MP and AME data cartridges in the library. If you must mix cartridge types, contact your application software vendor for assistance.

✔Cartridge age. If the cartridge has been in use for a long time or if it has been used frequently, try using a new cartridge.

✔Tape drive cleaning. Clean the tape drive. See page 85 for instructions. Make sure you are using the recommended cleaning cartridge for your tape drive. See page 88 for details.

130 Exabyte 440 and Exabyte 480