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Troubleshooting the HP JetDirect Print Server
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Troubleshooting
Install
Resetting to Factory Defaults
Login
HP Web JetAdmin
Warranty
Configuring the Printer
LPD Setup Overview
Commands
How to
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108 Troubleshooting the HP JetDirect Print Server
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Contents
HP JetDirect Print Servers
Page
Page
Warranty
Table of Contents
HP JetDirect Configuration Page Messages
Introducing the HP JetDirect Print Server Introduction
Supported Print Servers
Supported Networks
Software, Driver, and Flash Image Upgrades
Support Materials
Introducing the HP JetDirect Print Server
HP Software Solutions Summary Software Solutions Table
Software Solutions 1
TCP/IP
HP-UX
Software Solutions 2
Ndps
HP Web JetAdmin
System Requirements
Installing HP Web JetAdmin
Verifying Installation and Providing Access
Internet Printer Connection Software
Configuring and Modifying a Device
Removing HP Web JetAdmin Software
Windows NT
Windows
Features
Windows NT
Supported Browsers
Supported Proxies
Windows
HP IP/IPX Printer Gateway for Ndps
Supported Clients
NetWare 5 with Ndps
NetWare 4.11, 4.2 with Ndps
Installing the Printer Software
EtherTalk or LocalTalk Networks Mac OS
Configuring the Printer
Running the HP LaserJet Utility
Verifying Network Configuration
Renaming the Printer
HP Software Solutions Summary
Selecting a Zone
Selecting Your Printer
If your printer is the only name listed
Dialog box, you must still select it. Your printer
Testing the Configuration
Set Background Printing to on or OFF
TCP/IP Configuration Introduction
24 TCP/IP Configuration
Using BOOTP/TFTP
Why Use BOOTP/TFTP
Systems That Use Network Information Service NIS
Configuring the Bootp Server
TCP/IP Configuration
Bootptab File Entries
Tags in the bootptab file 1 Nodename
Tftp Configuration File Entries
Tags in the bootptab file 2
T144
30 TCP/IP Configuration
Tftp Configuration File Parameters 1
Ews-config
Tftp Configuration File Parameters 2
Using Dhcp
Tftp Configuration File Parameters 3
Unix Systems
Windows Systems
Windows NT 4.0 Server
36 TCP/IP Configuration
TCP/IP Configuration
38 TCP/IP Configuration
Enabling or Disabling Dhcp
If the Dhcp configuration state is changed from
Using Rarp
If your system uses Network Information Service
Using the arp and ping Commands
Unix
Using Telnet
Enter
Present Config field in the Telnet Configuration
Telnet Configuration Parameter Examples
Telnet Configuration Parameter Examples 1
Telnet Configuration Parameter Examples 2
Using the Embedded Web Server
Using Telnet to Erase the Existing IP Address
Using the Printer Control Panel
Can also specify NetWare Source Routing
CFG TCP/IP=NO
Moving to Another Network
56 TCP/IP Configuration
Configuring for LPD Printing Introduction
About LPD
IBM AIX
Requirements for Configuring LPD
LPD Programs and Protocols Program Name Purpose of Program
LPD Setup Overview
Setting Up IP Parameters
Setting Up Print Queues
Printing a Test File
Supported Queue Names
Configuring Print Queues for BSD-based Systems
LPD on Unix Systems
Example
Example
Configuring Print Queues Using SAM HP-UX systems
For HP-UX systems, substitute lp -dfor lpr -P
Installing TCP/IP Software
LPD on Windows NT/2000 Systems
Configuring for LPD Printing
Configuring for LPD Printing
Configuring a Network Printer for Windows 2000 Systems
Select and enable Other Network File and Print Services
Configuring a Network Printer for Windows NT 4.0 Systems
Click Add Port
Select LPR Port, and click New Port
Printing from Windows Clients
Verifying the Configuration
LPD on Mac OS Systems
Assigning an IP Address
Setting Up Mac OS
Configuring for LPD Printing
FTP Printing Introduction
Requirements
FTP Connections
Using FTP Printing
Print Files
Control Connection
FTP Login
Data Connection
Commands
Ending the FTP Session
User Commands for HP JetDirect FTP Server Description
PORT3
Example of an FTP Session
This is an example of a typical FTP printing session
Troubleshooting the HP JetDirect Print Server Introduction
Troubleshooting the HP JetDirect Print Server
Resetting to Factory Defaults
HP LaserJet Printer with Internal MIO/EIO Print Server
HP JetDirect External Print Servers
General Troubleshooting
Troubleshooting Chart Assessing the Problem
Procedure 1 Verifying that the Printer is On and Online
Procedure 2 Printing an HP JetDirect Configuration
Procedure 3 Resolving Printer Display Error Messages
Troubleshooting the HP JetDirect Print Server
Troubleshooting the HP JetDirect Print Server
Troubleshooting the HP JetDirect Print Server
Troubleshooting the HP JetDirect Print Server
Troubleshooting the HP JetDirect Print Server
Troubleshooting the HP JetDirect Print Server
Troubleshooting an LPD Unix Configuration
HP-UXenable qname
This lists information including Network
MIO and EIO Ethernet Configuration Pages
Description Troubleshooting Information
Internal Print Servers 2
Ethernet Configuration Page Internal MIO Print Servers
Troubleshooting the HP JetDirect Print Server
Token Ring Configuration Page Troubleshooting
Internal Print Servers 2
Token Ring Configuration Page Internal MIO Print Servers
Number
Ethernet and Token Ring Configuration Pages
External Print Servers 2
Troubleshooting the HP JetDirect Print Server
Troubleshooting the HP JetDirect Print Server
Token Ring Configuration Page External Print Servers
Troubleshooting the HP JetDirect Print Server
HP JetDirect Configuration Page Messages Introduction
Mode
Novell NetWare Configuration Messages 1
IPX/SPX Status
Source Routing
Novell NetWare Configuration Messages 2
Apple EtherTalk/LocalTalk Configuration Messages
TCP/IP Configuration Messages 1
TCP/IP Configuration Messages 2
DLC/LLC Configuration Messages
General HP JetDirect Messages 1
General HP JetDirect Messages 2
General HP JetDirect Messages 3
General HP JetDirect Messages 4
General HP JetDirect Messages 5
General HP JetDirect Messages 6
General HP JetDirect Messages 7
General HP JetDirect Messages 8
General HP JetDirect Messages 9
General HP JetDirect Messages 10
General HP JetDirect Messages 11
General HP JetDirect Messages 12
General HP JetDirect Messages 13
General HP JetDirect Messages 14
General HP JetDirect Messages 15
HP JetDirect Configuration Page Messages
TCP/IP Overview Introduction
Internet Protocol IP
IP Address
Transmission Control Protocol TCP
User Datagram Protocol UDP
IP Address Network Portion
IP Address Host Portion
IP Address Structure and Class
Configuring IP Addresses
Dynamic Host Configuration Protocol Dhcp
Subnets
Subnet Mask
Default Gateway
Gateways
138 TCP/IP Overview
Using the Embedded Web Server Introduction
Figure B.1 Using Netscape to Access the Embedded Web Server
Supported HP Web JetAdmin Version
Supported Web Browsers
Viewing the Embedded Web Server
Figure B.2 Entering the IP Address
Special Features
Operating Notes
Printing on Windows NT DLC/LLC Networks Introduction
Software Requirements
Installing the DLC Transport and Driver Software
Run Windows NT
Configuring a Printer
To Configure the Printer Windows NT
Double-click on Hewlett-Packard Network Port
Verifying the Configuration
147
HP JetDirect Year 2000 Compliance
Config by
Index
Index
Ndps IPX/SPX Retrans 111 Status
Network Frame Type Rcvd
OUT of Buffers 123 Overflow Error
Tftp Progress Local Error Remote Error 126 Retries Exceeded
Xmit Collisions 129 Xmit Late Collisions
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