11.If you are using Apple EtherTalk or LocalTalk, does the printer appear in the Chooser?
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Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page.
Confirm the network settings for the printer using the printer control panel (for printers with control panels).
See the troubleshooting section in the online help for the HP LaserJet Utility.
Verify the printer has the PostScript option installed.
12.If you are on a TCP/IP network, can you use Telnet to print directly to the printer?
■Use the following Telnet command: telnet <IP address> <port>
where <IP address> is the IP address assigned to the
HP JetDirect print server and <port> is 9100. (HP JetDirect data port 9101 or 9102 can also be used for ports 2 or 3 respectively, of a JetDirect multiport external print server.)
■In the Telnet session, type in data and press [Enter].
■The data should print to the printer (a manual form feed may be required).
13.If you are using Microsoft Windows NT, does the printer appear in the HP Web JetAdmin or HP JetAdmin software?
■Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page.
■Confirm the network settings for the printer using the printer control panel (for printers with control panels).
■See the troubleshooting section in the online help included with the HP Web JetAdmin software for your network operating system.
92 Troubleshooting the HP JetDirect Print Server
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