Cleaning the printer | HP 4250/4350 guide

Cleaning the printer

Use the cleaning procedure on the following page every time you change the print cartridge

or whenever print-quality problems occur. As much as possible, keep the printer free from

dust and debris.

● Clean the outside of the printer with a slightly water-dampened cloth.

● Clean the inside with a dry, lint-free cloth.

Do not use ammonia-based cleaners on or around the printer. While cleaning the printer, be

CAUTION

careful not to touch the transfer roller (the black, rubber roller located underneath the print

cartridge). Skin oils on the roller can cause print-quality problems.

Cleaning the inside of the printer

Use these steps to clean dust and residue from the inside of the printer.

To clean the inside of the printer

1. Turn the printer power off and unplug the power cord.

112 Chapter 3 Managing and maintaining the printer

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HP 4250/4350 manual Cleaning the printer, Cleaning the inside of the printer, To clean the inside of the printer

Contents

Use Page User Guide Copyright and License HP direct ordering for accessories or supplies HP service informationHP customer care Iii HP Toolbox HP service agreementsHP support and information for Macintosh computers Table of contents Managing and maintaining the printer Problem solving Vii Appendix a Supplies and accessories Viii Appendix B Control panel menus Index Printer basics Quick access to printer information Where to look for more informationSetting up the printer Using the printer Printer configurations Model descriptionsLetter Description Printer model HP LaserJet 4250 series One 100-sheet tray and two 500-sheet trays Printer features ResolutionSpeed Paper handling Interface connections and networking Memory and processorLanguage and fonts Accessibility Print cartridgeEnergy savings Economical printing Accessories and supplies Printer parts One optional 1,500-sheet feeder Accessory lights Interface ports Locking and unlocking optional accessories Moving the printer Control panel Control-panel layout Control-panel buttons Control-panel lightsButton Function Printing control-panel menus Using the printer Help systemTo print a control-panel menu map Changing printer-control-panel configuration settings Changing control-panel settingsTo change a control-panel setting Job storage limit Job held timeout To set the job held timeoutShow address To set the job storage limit Tray behavior options To show the IP address To set Use Requested Tray To set Manually Feed Prompt To set the printer default for PS Defer Media Sleep DelayTo set Size/type prompt To turn the Sleep Mode on or off To set the Sleep DelayPersonality Clearable warnings Auto continueTo set the personality To set the clearable warnings To set the auto continue Cartridge lowTo set supplies-low reporting Cartridge out Jam recoveryTo set the cartridge-out response To set the jam-recovery response RAM diskLanguage To set the RAM disk To select the language Software Operating systems and printer componentsUnix PCL Printer drivers Additional driversOperating system PCL PPD Using the printer drivers Select the correct printer driver for your needsPrinter driver Help Properties Properties or Preferences PPDs Software for Macintosh computersHP LaserJet Utility Installing the printing system software To install the printing system software Installing Windows printing system software for networks To install printer drivers in Mac OS Installing Macintosh printing system software for networksDouble click Printer AppleTalk Click Add Printer For Mac OS Next to USB Printer Selection, click Change To remove software from Windows operating systems Uninstalling the softwareTo remove software from Macintosh operating systems Selecting print media Tray 1 supported sizes and weights Size Dimensions1Weight Capacity2 Supported sizes of print media Optional 1,500-sheet tray supported sizes and weights Size Dimensions Weight Capacity Optional envelope feeder supported sizes and weights Optional duplexer supported sizes and weightsSize Dimensions Weight Enww Enww Printing tasks Selecting which tray is used for printing Understanding tray orderCustomizing tray 1 operation Tray 1 TYPE=ANY Tray 1 SIZE=ANY Printing by type and size of media locking trays Media Manually feeding media from tray To print by type and size of paper Selecting the correct fuser mode Quality submenu Stapling documents To select the stapler in the software WindowsTo select the stapler in the software Mac To select the stapler at the control panel Loading staples To load staples Loading tray Loading traysTo load tray Loading tray 2 or an optional 500-sheet tray To load tray 2 or an optional 500-sheet tray Loading an optional 1,500-sheet tray To load an optional 1,500-sheet tray Do not fan the media. Fanning can cause misfeeds Enww Printing to the top standard output bin Understanding media output optionsPrinting to the rear output bin Printing to the optional stacker or stapler/stacker Orientation of paper when a stapler is installed Loading envelopes in tray Printing envelopesTo load envelopes in tray Installing the optional envelope feeder Feeding envelopes automatically optional envelope feeder Removing the optional envelope feeder To install the optional envelope feederTo remove the optional envelope feeder Loading envelopes in the optional envelope feeder Handling menu Follow these guidelines when printing on labels Printing on special mediaPrinting on labels Do not load or print on labels in the following ways Printing on transparencies TRANSPARENCY=LOW Guidelines for printing on letterhead or preprinted forms Printing on paper that has a special finish Weight and sizes Tray Minimum size Maximum size Supported weightsPrinting on small sizes, custom sizes, or heavy paper Guidelines for heavy paper Setting custom paper sizes Additional guidelines for small or narrow paper To set custom paper sizes Parts, accessories, and supplies Printing on both sides of paper optional duplexer Orientation of paper for duplexing To duplex with the optional duplex-printing accessory Layout options for printing on both sides of paper To duplex manually On the Finishing tab, select Print on Both Sides Manually Canceling a print job Changing the settings for a print job Using the printer driverChanging default settings To change default settings in Windows 98 and Windows Me To change default settings in Windows NT To change default settings in Macintosh operating systems Using printer-driver features Printing watermarksTo print a watermark on Windows computers all versions To print a watermark on Macintosh computers Setting a custom paper size Printing multiple pages on one sheet of paperTo set a custom paper size on Windows computers On the Paper/Quality tab, click Custom Using EconoMode draft printing Selecting print-quality settingsTo set a custom paper size on Macintosh computers To use EconoMode draft printing on Windows computers Using reduce/enlarge options Selecting a paper source To print covers or different pages on Macintosh computers To print covers or different pages on Windows computersOn the Paper/Quality tab, click Use different paper/Covers Quick copying a job Using job-storage featuresTo print copies of a stored job Deleting a quick copy job Proofing and holding a jobTo delete a quick copy job To print the remaining copies of a held job Deleting a held job Printing a private jobTo delete a held job To specify a private job Deleting a private job Storing a print jobTo delete a private job To store a print job To print a stored job To delete a stored job Managing and maintaining the printer Using the embedded Web server Opening the embedded Web server Settings tab Information tab Networking tab Other links Using HP Web Jetadmin software Using the HP Toolbox Supported operating systemsSupported browsers Windows Troubleshooting tab To view the HP ToolboxStatus tab Utilitites folder. Double-click the HP Toolbox icon Device Settings window Set up status alertsAdministrative settings Alerts tab Toolbox links Click Control Panel Uninstalling the HP ToolboxDouble-clickAdd or Remove Programs Managing and configuring printer drivers HP Web Jetadmin software plug-in Customization utility Configuring e-mail alerts Utitlity Information source Setting the date and time Setting the real-time clockSetting the date format Setting the date Setting the time format Setting the time Checking the printer configuration ConfigurationTo print a configuration page at the control panel Menu map That are installed Supplies status PS or PCL font listTo print a supplies status page at the control panel To print a PS or PCL font list Selecting PCL 6 and PCL 5 fonts Print-cartridge authentication Print-cartridge storage Managing the print cartridgeHP print cartridges Non-HP print cartridges Checking the supply level Print-cartridge life expectancyCartridge-low and cartridge-out conditions When the cartridge is low on toner or drum life When the cartridge is out of toner or drum life Cleaning the inside of the printer Cleaning the printerTo clean the inside of the printer Cleaning the fuser Running the cleaning page manually Running the cleaning page automaticallyTo run the cleaning page manually To run the cleaning page automatically Performing preventive maintenance To reset the maintenance-kit counter Replacing the stapler unit To remove and replace the stapler unit Replacing the stapler unit Enww Problem solving 119 Does the control panel display read READY? Troubleshooting flowchartYES Can you print a configuration page? See Configuration Can you print from a program? Job will not print PS error page or list of commands printsGo to step PERSONALITY=AUTO Does the job print as expected? Print job is not formatted correctly There are print-quality problemsPaper is not fed correctly or is damaged Go to Correcting print-quality problems Configuration Tray 1 Size and Tray Cause Solution Solving general printing problemsCause Solving general printing problems Try printing a job from another program Control-panel messages Guidelines for using paper Symptom Problem with paper Solution Configuration Printing special pagesFont list Supplies status Jam locations Clearing jamsClearing jams from the top-cover and print-cartridge areas To clear jams from the top-cover and print-cartridge areas To clear jams from the optional envelope feeder Clearing jams from the trays To clear jams from tray To clear jams from tray 2 or an optional 500-sheet tray To clear jams from the optional 1,500-sheet tray Clearing jams from the optional duplexer To clear jams from the optional duplexer Clearing jams from the output areas To clear jams from the rear output bin Clearing jams from the fuser area To clear jams from the fuser area Enww Clearing jams from the optional stacker or stapler/stacker To clear staple jams from the optional stapler/stacker Solving repeated jams If paper jams occur frequently, try the following Enww Using the printer online Help system Understanding printer messagesResolving persistent messages Interpreting control-panel messages 13.XX.YY JAM Insufficient MemoryParallel I/O Parallel I/O Buffer Overflow Xxxxx Error ErrorFuser Error Control panel message 51.XY Error For help press XY ErrorXX Error To continue Sensor issue Turn off then on To continue Turn off then on Description Control panel message 59.XY Error For help press Handling accessory66.XY.ZZ Input Device Failure Storage Error Settings Changed 66.XY.ZZ OutputPermanent Storage Write Fail Control panel message Description Recommended action EIO Error Jetdirect Error8X.YYYY 8X.YYYY Embedded Card Slot Not Functional Card Slot X Device FailureCard Slot X File Operation Failed Card Slot X File System is Full Cleaning Disk Complete Cleaning DiskCorrupt Firmware in External Accessory Chosen Personality not Available Different Paper Sizes in JOB EIO X DiskEIO X Disk Device Failure EIO X Disk File Operation Failed EIO X Disk is Write Protected EIO X Disk not InitializedEnvelope Feeder Empty Insert or Close Tray Internal Disk File Operation Failed Internal Disk File System is FullInternal Disk is Write Protected Internal Disk not Initialized Custom Load Tray Typesize Manually Feed Typesize NON HP Supply Installed Current status message DescriptionOutput Paper Path Open For help press Paused To return to ready press Stop RAM Disk Device Failure RAM Disk File Operation FailedRAM Disk File System is Full RAM Disk not Initialized Replace Cartridge Current status message Replace Cartridge To continue pressROM Disk Device Failure ROM Disk File Operation Failed ROM Disk is Write Protected ROM Disk not InitializedSize Mismatch Tray Stapler LOW on Staples Stapler OUT of Staples TOO Many Pages in JOB to Staple Tray XX TypesizeTray Typesize Tray XX Empty Typesize Unsupported Data on FS Dimm in Slot USE Tray XX TypesizeWaiting for Tray XX to Lift Warming UP Pages in JOB to Staple appears on Light Explanation and solution Solid greenMalfunction .XY.ZZ Output Device Light Explanation and solution Blinking amber Firmware in External Accessory Replacing accessories or accessory components Print-quality checklist Correcting print-quality problemsImage defect examples AaBbCc Light print entire Light print partialSpecks Dropouts Lines Gray background Toner smear Loose toner Repeating defects Misformed characters Repeating imageSkew Curl or wave Wrinkles or creases Tire tracks Vertical white linesWhite spots on black Scattered lines Blurred print Random image repetition Troubleshooting network printing problems Troubleshooting common Windows problems Error message Error Writing to LPTx in Windows 9x. Cause Troubleshooting common Macintosh problems Problems with Mac OS Print job was not sent to the printer that you wanted. Cause Solution Software troubleshooting Hardware troubleshooting Problems with Mac OS You are unable to print from a third-party USB card. Cause Solution Software troubleshooting General problems Troubleshooting common PostScript problemsSpecific errors Cause Solution Font error occurred Printer driver Disk FAILURE. EIO X Disk not Functional Troubleshooting the optional hard diskDisk is Write Protected Enww Supplies and accessories 195 Ordering parts, accessories, and supplies Ordering through service or support providersOrdering directly from HP To order directly through the embedded Web server Ordering parts, accessories, and supplies Part numbers Paper-handling accessoriesDescription Part number Print cartridges Maintenance kitsMemory Cables and interfaces Print media Q2397A/Asia-Pacific countries HP Multipurpose paper Sheets/ream, 10-ream Carton Letter 8.5 x 11 inch, 3-hole Enww Control panel menus 205 Print Stored JOB Retrieve Job menuList Values Username Jobname ALL Private Jobs No Stored Jobs Information menu Paper Handling menu Tray 1 Size ANY Size Letter Legal Executive Statement Executive JISPostcard JIS Envelope B5 ISO Tray 2 Size Letter Legal Executive64 g/m2 Dimension SIZE= 8.50 x 14 INCHES, Setting savedTray N Size Letter Legal Tray N Custom Printing submenu Configure Device menuCopies DEFAULT*LETTER Item ValuesPaper Size Legal Executive Statement 8.5 x B5 JIS Duplex OFF Long Edge Binding Short Edge Values Print Quality submenu SET Print Test Registration Source Adjust Tray N Optimize High Transfer Line Detail Restore Optimize Configures the fuser mode associated with each paper type Resolution FastresProres RET OFF Light Medium Dark Economode System Setup submenu Density Small Paper Mode *NORMAL SlowToner To 5 *3 DATE/TIME Date Date Format Time Time Format JOB Storage To 100 *32 Tray Behavior Sleep Delay Display Stapler/stacker submenu Cartridge Stop OUT Continue JAM Recovery Auto OFF RAM DiskLANGUAGE*ENGLISH Several Explanation Submenu Staples None ONE Staples OUT Stop ContinueSeconds Parallel High Speed Input Advanced Functions Resets submenu Restore Factory Settings Clear Maintenance Message Sleep Mode Print Event LOG Show Event Paper Path Test Diagnostics menuPrint Test Source Destination Duplex Copies Service menu Enww HP LaserJet 4250 or 4350 series physical specifications Product dimensionsProduct dimensions, with all doors and trays fully opened Printer accessories Appendix C Specifications Electrical specifications Power requirements HP LaserJet 4250 or 4350 seriesSpecification Volt models Product model Printing Ready Sleep Off Acoustic emissions Sound power level Declared per ISOSound pressure level Declared per ISO Operating environment Environmental condition Printing Storage/standby Category Specifications Paper specificationsPrinting and paper storage environment Envelopes Envelopes with double side seams Envelopes with adhesive strips or flapsEnvelope margins Envelope storage Transparencies LabelsLabel construction Enww Printer memory and expansion 241 Overview To install printer memory Printer memory Enww Enww Installing CompactFlash cards To install a CompactFlash card Installing CompactFlash cards Enww Checking memory installation Saving resources permanent resources Installing EIO cards or mass storage devices To install EIO cards or mass storage devices Enww Printer commands 253 Understanding PCL 6 and PCL 5e printer command syntax Combining escape sequences Selecting PCL 6 and PCL 5 fonts Using escape charactersDOS program Entry What appears Common PCL 6 and PCL 5 printer commands Job-control commandsPage-control commands Function Command Options # Function Command Options # Vertical position rows A#R Cursor Positioning Programming hints Language selection Font selection Enww Regulatory information Introduction FCC regulations Environmental Product Stewardship program Protecting the environmentOzone production Energy consumption Material safety data sheet Paper Material restrictions For more information Declaration of conformity Regulatory Model Number3 Country-/region-specific safety statements Laser safety statementCanadian DOC statement Japanese Vcci statement Korean EMI statement Finnish laser statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Service and support Hewlett-Packard limited warranty statement Appendix G Service and support Print Cartridge Limited Warranty Statement Availability of support and service HP maintenance agreementsOnsite service agreements Priority Onsite Service HP Express Exchange U.S. and Canada only To use HP Express Exchange Repacking the printer To repack the printer Service information form WHO is Returning the EQUIPMENT?What are YOU SENDING? Have YOU Removed the Print CARTRIDGE? Enww Index PCL Enww Energy Star Enww Enww 283 See also drivers 256 PostScript error pages Enww Enww 288 Unix Enww Page Q5400-90933