Correcting print-quality problems

This section helps you define print-quality problems and what to do to correct them. Often print- quality problems can be handled easily by making sure that the printer is properly maintained, using print media that meets HP specifications, or running a cleaning page.

Print-quality checklist

General print-quality problems can be solved by following the checklist below.

Check the printer driver to make sure that you are using the best available print quality option (see Selecting print-quality settings).

Try printing with one of the alternative printer drivers. The most recent printer drivers area available for download from http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software.

Clean the inside of the printer (see Cleaning the printer).

Check the paper type and quality (see Paper specifications).

Check to make sure that EconoMode is off in the software (see Using EconoMode (draft) printing ).

Troubleshoot general printing problems (see Solving general printing problems).

Install a new HP print cartridge, and then check the print quality again. (See the instructions provided with the print cartridge.)

NOTE

If the page is totally blank (all white) check to make sure that the sealing tape is removed

 

from the print cartridge and ensure that the print cartridge is installed correctly.Newer

 

printers have been optimized to print characters more accurately. This might result in

 

characters that look lighter or thinner than you are used to from your older printer. If the page

 

is printing images darker than those from an older printer, and you want the images to match

 

the older printer, make these changes in your printer driver: on the Finishing tab, select

 

Print Quality, select Custom, click Details, and click the check box for Print Images Lighter.

NOTE

Image defect examples

Use the examples in this image-defect table to determine which print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies, contact HP Customer Support. (See HP customer care.)

The examples below depict letter-size paper that has passed through the printer short-edge first.

172 Chapter 4 Problem solving

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HP 4250/4350 manual Correcting print-quality problems, Print-quality checklist, Image defect examples