HP 4250/4350 manual Troubleshooting network printing problems

Models: 4250/4350

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Troubleshooting network printing problems

NOTE

HP recommends that you use the printer CD-ROM to install and set up the printer on a

 

network.

 

Print a configuration page (see Configuration page). If an HP Jetdirect print server is

 

installed, printing a configuration page also prints a second page that shows the network

 

settings and status.

 

See the HP Jetdirect Print Server Administrator's Guide on the printer CD-ROM for

 

help and for more information about the Jetdirect configuration page. To reach the

 

guide, select the appropriate print server series, select the appropriate print server

 

product, and then click troubleshoot a problem.

 

Try printing the job from another computer.

 

To verify that a printer works with a computer, use a parallel or USB cable to connect it

 

directly to a computer. You will have to reinstall the printing software. Print a document

 

from a program that has printed correctly in the past. If this works, a problem with the

 

network might exist.

 

Contact your network administrator for assistance.

ENWW

Troubleshooting network printing problems 183

Page 195
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HP 4250/4350 manual Troubleshooting network printing problems