HP 4250/4350 manual Diagnostics menu, Print Event LOG Show Event Paper Path Test

Diagnostics menu

Administrators can use this submenu to isolate parts and to troubleshoot jam and print- quality issues.

The section that follows lists the settings and possible values. In the Values column, the default value for each setting is the one that has an asterisk (*) next to it.

Item

PRINT EVENT LOG

SHOW EVENT

LOG

PAPER PATH TEST

Values

There is no value to select.

There is no value to select.

PRINT TEST PAGE

SOURCE

DESTINATION

DUPLEX

COPIES

Explanation

Press (SELECT button) to generate a list of the 50 most recent entries in the event log. The printed event log shows error number, error code, page count, and description or personality.

Press (SELECT button) to scroll through the contents of the event log at the printer control panel, which lists up to the 50 most recent events. Use (UP button) or (DOWN button) to scroll through the event log contents.

Generates a test page that is useful for testing the paper-handling features of the printer.

PRINT TEST PAGE: Press (SELECT button) to start the paper-path test using the source (tray), destination (output bin), duplex, and number of copies settings that you set in the other items on the Paper Path Test menu. Set the other items before selecting PRINT TEST PAGE.

SOURCE: Select the tray that uses the paper path that you want to test. You can select any tray that is installed. Select ALL TRAYS to test all tray paper paths. Paper must be loaded in the selected trays.

DESTINATION: Select the output bin that uses the paper path that you want to test. You can select any output bin that is installed. Optional bins (stacker or stapler/stacker bin) must also be correctly configured in the printer driver. Select ALL BINS to test all paper paths.

DUPLEX: Determine whether the paper goes through the duplexer during the paper-path test. This item is available only if the duplexer is installed.

COPIES: Set how many sheets of paper are used from each tray during the paper-path test. If you are testing the optional stapler/stacker (DESTINATION item), select 10 or more sheets.

228 Appendix B Control panel menus ENWW