Enww | HP 4250/4350 guide

●Try a different brand of paper.

●Do not print on both sides of envelopes or transparencies. (See Printing envelopes or Printing on transparencies.)

●Print only on full sheets of labels and do not print on both sides of label sheets. (See Printing on labels.)

●Check that the power supplied to the printer is steady and meets printer specifications. (See Electrical specifications.)

●Clean the printer. (See Cleaning the printer.)

●Perform preventive printer maintenance if maintenance is due. See Loading staples.

ENWW	Clearing jams 147

Image 159

HP 4250/4350 manual Enww

Contents

Use Page User Guide Copyright and License Iii HP direct ordering for accessories or suppliesHP service information HP customer care HP service agreements HP ToolboxHP support and information for Macintosh computers Table of contents Managing and maintaining the printer Vii Problem solving Viii Appendix a Supplies and accessories Appendix B Control panel menus Index Printer basics Using the printer Quick access to printer informationWhere to look for more information Setting up the printer Printer model HP LaserJet 4250 series Printer configurationsModel descriptions Letter Description One 100-sheet tray and two 500-sheet trays Paper handling Printer featuresResolution Speed Memory and processor Interface connections and networkingLanguage and fonts Economical printing AccessibilityPrint cartridge Energy savings Printer parts Accessories and supplies One optional 1,500-sheet feeder Interface ports Accessory lights Moving the printer Locking and unlocking optional accessories Control-panel layout Control panel Function Control-panel buttonsControl-panel lights Button Using the printer Help system Printing control-panel menusTo print a control-panel menu map Job storage limit Changing printer-control-panel configuration settingsChanging control-panel settings To change a control-panel setting To set the job storage limit Job held timeoutTo set the job held timeout Show address To show the IP address Tray behavior options To set Manually Feed Prompt To set Use Requested Tray Sleep Delay To set the printer default for PS Defer MediaTo set Size/type prompt To set the Sleep Delay To turn the Sleep Mode on or offPersonality To set the clearable warnings Clearable warningsAuto continue To set the personality Cartridge low To set the auto continueTo set supplies-low reporting Jam recovery Cartridge outTo set the cartridge-out response To set the RAM disk To set the jam-recovery responseRAM disk Language To select the language PCL SoftwareOperating systems and printer components Unix PCL PPD Printer driversAdditional drivers Operating system Properties Using the printer driversSelect the correct printer driver for your needs Printer driver Help Preferences Properties or Software for Macintosh computers PPDsHP LaserJet Utility To install the printing system software Installing the printing system software Installing Windows printing system software for networks Installing Macintosh printing system software for networks To install printer drivers in Mac OSDouble click Printer AppleTalk For Mac OS Click Add Printer Next to USB Printer Selection, click Change Uninstalling the software To remove software from Windows operating systemsTo remove software from Macintosh operating systems Selecting print media Supported sizes of print media Tray 1 supported sizes and weightsSize Dimensions1 Weight Capacity2 Size Dimensions Weight Capacity Optional 1,500-sheet tray supported sizes and weights Optional duplexer supported sizes and weights Optional envelope feeder supported sizes and weightsSize Dimensions Weight Enww Enww Printing tasks Tray 1 TYPE=ANY Tray 1 SIZE=ANY Selecting which tray is used for printingUnderstanding tray order Customizing tray 1 operation Media Printing by type and size of media locking trays To print by type and size of paper Manually feeding media from tray Quality submenu Selecting the correct fuser mode To select the stapler at the control panel Stapling documentsTo select the stapler in the software Windows To select the stapler in the software Mac To load staples Loading staples Loading trays Loading trayTo load tray Loading tray 2 or an optional 500-sheet tray To load tray 2 or an optional 500-sheet tray Loading an optional 1,500-sheet tray Do not fan the media. Fanning can cause misfeeds To load an optional 1,500-sheet tray Enww Understanding media output options Printing to the top standard output binPrinting to the rear output bin Printing to the optional stacker or stapler/stacker Orientation of paper when a stapler is installed Printing envelopes Loading envelopes in trayTo load envelopes in tray Feeding envelopes automatically optional envelope feeder Installing the optional envelope feeder To install the optional envelope feeder Removing the optional envelope feederTo remove the optional envelope feeder Loading envelopes in the optional envelope feeder Handling menu Do not load or print on labels in the following ways Follow these guidelines when printing on labelsPrinting on special media Printing on labels TRANSPARENCY=LOW Printing on transparencies Guidelines for printing on letterhead or preprinted forms Printing on paper that has a special finish Guidelines for heavy paper Weight and sizesTray Minimum size Maximum size Supported weights Printing on small sizes, custom sizes, or heavy paper Additional guidelines for small or narrow paper Setting custom paper sizes To set custom paper sizes Printing on both sides of paper optional duplexer Parts, accessories, and supplies Orientation of paper for duplexing Layout options for printing on both sides of paper To duplex with the optional duplex-printing accessory On the Finishing tab, select Print on Both Sides Manually To duplex manually Canceling a print job Using the printer driver Changing the settings for a print jobChanging default settings To change default settings in Windows NT To change default settings in Windows 98 and Windows Me To change default settings in Macintosh operating systems To print a watermark on Macintosh computers Using printer-driver featuresPrinting watermarks To print a watermark on Windows computers all versions On the Paper/Quality tab, click Custom Setting a custom paper sizePrinting multiple pages on one sheet of paper To set a custom paper size on Windows computers To use EconoMode draft printing on Windows computers Using EconoMode draft printingSelecting print-quality settings To set a custom paper size on Macintosh computers Selecting a paper source Using reduce/enlarge options To print covers or different pages on Windows computers To print covers or different pages on Macintosh computersOn the Paper/Quality tab, click Use different paper/Covers Using job-storage features Quick copying a jobTo print copies of a stored job To print the remaining copies of a held job Deleting a quick copy jobProofing and holding a job To delete a quick copy job To specify a private job Deleting a held jobPrinting a private job To delete a held job To store a print job Deleting a private jobStoring a print job To delete a private job To delete a stored job To print a stored job Managing and maintaining the printer Opening the embedded Web server Using the embedded Web server Information tab Settings tab Other links Networking tab Using HP Web Jetadmin software Windows Using the HP ToolboxSupported operating systems Supported browsers Utilitites folder. Double-click the HP Toolbox icon Troubleshooting tabTo view the HP Toolbox Status tab Alerts tab Device Settings windowSet up status alerts Administrative settings Toolbox links Uninstalling the HP Toolbox Click Control PanelDouble-clickAdd or Remove Programs HP Web Jetadmin software plug-in Managing and configuring printer drivers Customization utility Utitlity Information source Configuring e-mail alerts Setting the real-time clock Setting the date and timeSetting the date format Setting the time format Setting the date Setting the time Menu map Checking the printer configurationConfiguration To print a configuration page at the control panel That are installed To print a PS or PCL font list Supplies statusPS or PCL font list To print a supplies status page at the control panel Selecting PCL 6 and PCL 5 fonts Non-HP print cartridges Print-cartridge authentication Print-cartridge storageManaging the print cartridge HP print cartridges Print-cartridge life expectancy Checking the supply levelCartridge-low and cartridge-out conditions When the cartridge is out of toner or drum life When the cartridge is low on toner or drum life Cleaning the printer Cleaning the inside of the printerTo clean the inside of the printer Cleaning the fuser To run the cleaning page automatically Running the cleaning page manuallyRunning the cleaning page automatically To run the cleaning page manually To reset the maintenance-kit counter Performing preventive maintenance To remove and replace the stapler unit Replacing the stapler unit Replacing the stapler unit Enww 119 Problem solving Troubleshooting flowchart Does the control panel display read READY?YES See Configuration Can you print a configuration page? Job will not print PS error page or list of commands prints Can you print from a program?Go to step PERSONALITY=AUTO Does the job print as expected? There are print-quality problems Print job is not formatted correctlyPaper is not fed correctly or is damaged Go to Correcting print-quality problems Tray 1 Size and Tray Configuration Solving general printing problems Cause SolutionCause Solving general printing problems Try printing a job from another program Control-panel messages Symptom Problem with paper Solution Guidelines for using paper Supplies status ConfigurationPrinting special pages Font list Clearing jams Jam locationsClearing jams from the top-cover and print-cartridge areas To clear jams from the top-cover and print-cartridge areas To clear jams from the optional envelope feeder To clear jams from tray Clearing jams from the trays To clear jams from tray 2 or an optional 500-sheet tray To clear jams from the optional 1,500-sheet tray To clear jams from the optional duplexer Clearing jams from the optional duplexer To clear jams from the rear output bin Clearing jams from the output areas To clear jams from the fuser area Clearing jams from the fuser area Enww Clearing jams from the optional stacker or stapler/stacker To clear staple jams from the optional stapler/stacker If paper jams occur frequently, try the following Solving repeated jams Enww Interpreting control-panel messages Using the printer online Help systemUnderstanding printer messages Resolving persistent messages Parallel I/O Buffer Overflow 13.XX.YY JAMInsufficient Memory Parallel I/O Error Xxxxx ErrorFuser Error To continue Sensor issue Turn off then on Control panel message 51.XY Error For help pressXY Error XX Error To continue Turn off then on Description Device Failure Control panel message 59.XY Error For help pressHandling accessory 66.XY.ZZ Input Storage Write Fail Storage Error Settings Changed66.XY.ZZ Output Permanent Control panel message Description Recommended action 8X.YYYY Embedded EIO ErrorJetdirect Error 8X.YYYY Card Slot X File System is Full Card Slot Not FunctionalCard Slot X Device Failure Card Slot X File Operation Failed Chosen Personality not Available Cleaning Disk CompleteCleaning Disk Corrupt Firmware in External Accessory EIO X Disk File Operation Failed Different Paper Sizes in JOBEIO X Disk EIO X Disk Device Failure Insert or Close Tray EIO X Disk is Write ProtectedEIO X Disk not Initialized Envelope Feeder Empty Internal Disk not Initialized Internal Disk File Operation FailedInternal Disk File System is Full Internal Disk is Write Protected Manually Feed Typesize Custom Load Tray Typesize For help press Paused To return to ready press Stop NON HP Supply InstalledCurrent status message Description Output Paper Path Open RAM Disk not Initialized RAM Disk Device FailureRAM Disk File Operation Failed RAM Disk File System is Full ROM Disk File Operation Failed Replace CartridgeCurrent status message Replace Cartridge To continue press ROM Disk Device Failure Stapler LOW on Staples ROM Disk is Write ProtectedROM Disk not Initialized Size Mismatch Tray Tray XX Empty Typesize Stapler OUT of StaplesTOO Many Pages in JOB to Staple Tray XX Typesize Tray Typesize Warming UP Unsupported Data on FS Dimm in SlotUSE Tray XX Typesize Waiting for Tray XX to Lift Light Explanation and solution Solid green Pages in JOB to Staple appears onMalfunction .XY.ZZ Output Device Firmware in External Accessory Light Explanation and solution Blinking amber Replacing accessories or accessory components Correcting print-quality problems Print-quality checklistImage defect examples AaBbCc Light print partial Light print entireSpecks Lines Dropouts Toner smear Gray background Repeating defects Loose toner Repeating image Misformed charactersSkew Wrinkles or creases Curl or wave Vertical white lines Tire tracksWhite spots on black Blurred print Scattered lines Random image repetition Troubleshooting network printing problems Error message Error Writing to LPTx in Windows 9x. Cause Troubleshooting common Windows problems Problems with Mac OS Troubleshooting common Macintosh problems Print job was not sent to the printer that you wanted. Cause Hardware troubleshooting Solution Software troubleshooting Problems with Mac OS You are unable to print from a third-party USB card. Cause Solution Software troubleshooting Troubleshooting common PostScript problems General problemsSpecific errors Printer driver Cause Solution Font error occurred Troubleshooting the optional hard disk Disk FAILURE. EIO X Disk not FunctionalDisk is Write Protected Enww 195 Supplies and accessories To order directly through the embedded Web server Ordering parts, accessories, and suppliesOrdering through service or support providers Ordering directly from HP Ordering parts, accessories, and supplies Paper-handling accessories Part numbersDescription Part number Maintenance kits Print cartridgesMemory Print media Cables and interfaces Q2397A/Asia-Pacific countries HP Multipurpose paper Sheets/ream, 10-ream Carton Letter 8.5 x 11 inch, 3-hole Enww 205 Control panel menus Retrieve Job menu Print Stored JOBList Username Jobname ALL Private Jobs No Stored Jobs Values Information menu Paper Handling menu Envelope Tray 1 Size ANY Size Letter Legal Executive StatementExecutive JIS Postcard JIS Tray 2 Size Letter Legal Executive B5 ISO64 g/m2 Tray N Custom DimensionSIZE= 8.50 x 14 INCHES, Setting saved Tray N Size Letter Legal Configure Device menu Printing submenuCopies Duplex OFF Long Edge Binding Short Edge DEFAULT*LETTERItem Values Paper Size Legal Executive Statement 8.5 x B5 JIS Values Print Quality submenu SET Print Test Registration Source Adjust Tray N Configures the fuser mode associated with each paper type Optimize High Transfer Line Detail Restore Optimize RET OFF Light Medium Dark Economode ResolutionFastres Prores To 5 *3 System Setup submenuDensity Small Paper Mode *NORMAL Slow Toner To 100 *32 DATE/TIME Date Date Format Time Time Format JOB Storage Tray Behavior Sleep Delay Display Cartridge Stop OUT Continue JAM Recovery Auto OFF RAM Disk Stapler/stacker submenuLANGUAGE*ENGLISH Several Explanation Parallel High Speed Input Advanced Functions SubmenuStaples None ONE Staples OUT Stop Continue Seconds Restore Factory Settings Resets submenu Clear Maintenance Message Sleep Mode Diagnostics menu Print Event LOG Show Event Paper Path TestPrint Test Source Destination Duplex Copies Service menu Enww Printer accessories HP LaserJet 4250 or 4350 series physical specificationsProduct dimensions Product dimensions, with all doors and trays fully opened Appendix C Specifications Product model Printing Ready Sleep Off Electrical specificationsPower requirements HP LaserJet 4250 or 4350 series Specification Volt models Sound power level Declared per ISO Acoustic emissionsSound pressure level Declared per ISO Environmental condition Printing Storage/standby Operating environment Paper specifications Category SpecificationsPrinting and paper storage environment Envelopes Envelope storage Envelopes with double side seamsEnvelopes with adhesive strips or flaps Envelope margins Labels TransparenciesLabel construction Enww 241 Printer memory and expansion Overview Printer memory To install printer memory Enww Enww To install a CompactFlash card Installing CompactFlash cards Installing CompactFlash cards Enww Checking memory installation Saving resources permanent resources To install EIO cards or mass storage devices Installing EIO cards or mass storage devices Enww 253 Printer commands Combining escape sequences Understanding PCL 6 and PCL 5e printer command syntax Using escape characters Selecting PCL 6 and PCL 5 fontsDOS program Entry What appears Function Command Options # Common PCL 6 and PCL 5 printer commandsJob-control commands Page-control commands Cursor Positioning Function Command Options # Vertical position rows A#R Language selection Programming hints Font selection Enww Introduction Regulatory information FCC regulations Energy consumption Environmental Product Stewardship programProtecting the environment Ozone production Paper Material restrictions Material safety data sheet For more information Regulatory Model Number3 Declaration of conformity Japanese Vcci statement Korean EMI statement Country-/region-specific safety statementsLaser safety statement Canadian DOC statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Finnish laser statement Hewlett-Packard limited warranty statement Service and support Appendix G Service and support Print Cartridge Limited Warranty Statement Priority Onsite Service Availability of support and serviceHP maintenance agreements Onsite service agreements To use HP Express Exchange HP Express Exchange U.S. and Canada only To repack the printer Repacking the printer Have YOU Removed the Print CARTRIDGE? Service information formWHO is Returning the EQUIPMENT? What are YOU SENDING? Enww Index PCL Enww Energy Star Enww Enww 283 See also drivers 256 PostScript error pages Enww Enww 288 Unix Enww Page Q5400-90933