Use
Page
User Guide
Copyright and License
HP direct ordering for accessories or supplies
HP service information
HP customer care
Iii
HP service agreements
HP Toolbox
HP support and information for Macintosh computers
Table of contents
Managing and maintaining the printer
Problem solving
Vii
Appendix a Supplies and accessories
Viii
Appendix B Control panel menus
Index
Printer basics
Quick access to printer information
Where to look for more information
Setting up the printer
Using the printer
Printer configurations
Model descriptions
Letter Description
Printer model HP LaserJet 4250 series
One 100-sheet tray and two 500-sheet trays
Printer features
Resolution
Speed
Paper handling
Memory and processor
Interface connections and networking
Language and fonts
Accessibility
Print cartridge
Energy savings
Economical printing
Accessories and supplies
Printer parts
One optional 1,500-sheet feeder
Accessory lights
Interface ports
Locking and unlocking optional accessories
Moving the printer
Control panel
Control-panel layout
Control-panel buttons
Control-panel lights
Button
Function
Using the printer Help system
Printing control-panel menus
To print a control-panel menu map
Changing printer-control-panel configuration settings
Changing control-panel settings
To change a control-panel setting
Job storage limit
Job held timeout
To set the job held timeout
Show address
To set the job storage limit
Tray behavior options
To show the IP address
To set Use Requested Tray
To set Manually Feed Prompt
Sleep Delay
To set the printer default for PS Defer Media
To set Size/type prompt
To set the Sleep Delay
To turn the Sleep Mode on or off
Personality
Clearable warnings
Auto continue
To set the personality
To set the clearable warnings
Cartridge low
To set the auto continue
To set supplies-low reporting
Jam recovery
Cartridge out
To set the cartridge-out response
To set the jam-recovery response
RAM disk
Language
To set the RAM disk
To select the language
Software
Operating systems and printer components
Unix
PCL
Printer drivers
Additional drivers
Operating system
PCL PPD
Using the printer drivers
Select the correct printer driver for your needs
Printer driver Help
Properties
Properties or
Preferences
Software for Macintosh computers
PPDs
HP LaserJet Utility
Installing the printing system software
To install the printing system software
Installing Windows printing system software for networks
Installing Macintosh printing system software for networks
To install printer drivers in Mac OS
Double click Printer AppleTalk
Click Add Printer
For Mac OS
Next to USB Printer Selection, click Change
Uninstalling the software
To remove software from Windows operating systems
To remove software from Macintosh operating systems
Selecting print media
Tray 1 supported sizes and weights
Size Dimensions1
Weight Capacity2
Supported sizes of print media
Optional 1,500-sheet tray supported sizes and weights
Size Dimensions Weight Capacity
Optional duplexer supported sizes and weights
Optional envelope feeder supported sizes and weights
Size Dimensions Weight
Enww
Enww
Printing tasks
Selecting which tray is used for printing
Understanding tray order
Customizing tray 1 operation
Tray 1 TYPE=ANY Tray 1 SIZE=ANY
Printing by type and size of media locking trays
Media
Manually feeding media from tray
To print by type and size of paper
Selecting the correct fuser mode
Quality submenu
Stapling documents
To select the stapler in the software Windows
To select the stapler in the software Mac
To select the stapler at the control panel
Loading staples
To load staples
Loading trays
Loading tray
To load tray
Loading tray 2 or an optional 500-sheet tray
To load tray 2 or an optional 500-sheet tray
Loading an optional 1,500-sheet tray
To load an optional 1,500-sheet tray
Do not fan the media. Fanning can cause misfeeds
Enww
Understanding media output options
Printing to the top standard output bin
Printing to the rear output bin
Printing to the optional stacker or stapler/stacker
Orientation of paper when a stapler is installed
Printing envelopes
Loading envelopes in tray
To load envelopes in tray
Installing the optional envelope feeder
Feeding envelopes automatically optional envelope feeder
To install the optional envelope feeder
Removing the optional envelope feeder
To remove the optional envelope feeder
Loading envelopes in the optional envelope feeder
Handling menu
Follow these guidelines when printing on labels
Printing on special media
Printing on labels
Do not load or print on labels in the following ways
Printing on transparencies
TRANSPARENCY=LOW
Guidelines for printing on letterhead or preprinted forms
Printing on paper that has a special finish
Weight and sizes
Tray Minimum size Maximum size Supported weights
Printing on small sizes, custom sizes, or heavy paper
Guidelines for heavy paper
Setting custom paper sizes
Additional guidelines for small or narrow paper
To set custom paper sizes
Parts, accessories, and supplies
Printing on both sides of paper optional duplexer
Orientation of paper for duplexing
To duplex with the optional duplex-printing accessory
Layout options for printing on both sides of paper
To duplex manually
On the Finishing tab, select Print on Both Sides Manually
Canceling a print job
Using the printer driver
Changing the settings for a print job
Changing default settings
To change default settings in Windows 98 and Windows Me
To change default settings in Windows NT
To change default settings in Macintosh operating systems
Using printer-driver features
Printing watermarks
To print a watermark on Windows computers all versions
To print a watermark on Macintosh computers
Setting a custom paper size
Printing multiple pages on one sheet of paper
To set a custom paper size on Windows computers
On the Paper/Quality tab, click Custom
Using EconoMode draft printing
Selecting print-quality settings
To set a custom paper size on Macintosh computers
To use EconoMode draft printing on Windows computers
Using reduce/enlarge options
Selecting a paper source
To print covers or different pages on Windows computers
To print covers or different pages on Macintosh computers
On the Paper/Quality tab, click Use different paper/Covers
Using job-storage features
Quick copying a job
To print copies of a stored job
Deleting a quick copy job
Proofing and holding a job
To delete a quick copy job
To print the remaining copies of a held job
Deleting a held job
Printing a private job
To delete a held job
To specify a private job
Deleting a private job
Storing a print job
To delete a private job
To store a print job
To print a stored job
To delete a stored job
Managing and maintaining the printer
Using the embedded Web server
Opening the embedded Web server
Settings tab
Information tab
Networking tab
Other links
Using HP Web Jetadmin software
Using the HP Toolbox
Supported operating systems
Supported browsers
Windows
Troubleshooting tab
To view the HP Toolbox
Status tab
Utilitites folder. Double-click the HP Toolbox icon
Device Settings window
Set up status alerts
Administrative settings
Alerts tab
Toolbox links
Uninstalling the HP Toolbox
Click Control Panel
Double-clickAdd or Remove Programs
Managing and configuring printer drivers
HP Web Jetadmin software plug-in
Customization utility
Configuring e-mail alerts
Utitlity Information source
Setting the real-time clock
Setting the date and time
Setting the date format
Setting the date
Setting the time format
Setting the time
Checking the printer configuration
Configuration
To print a configuration page at the control panel
Menu map
That are installed
Supplies status
PS or PCL font list
To print a supplies status page at the control panel
To print a PS or PCL font list
Selecting PCL 6 and PCL 5 fonts
Print-cartridge authentication Print-cartridge storage
Managing the print cartridge
HP print cartridges
Non-HP print cartridges
Print-cartridge life expectancy
Checking the supply level
Cartridge-low and cartridge-out conditions
When the cartridge is low on toner or drum life
When the cartridge is out of toner or drum life
Cleaning the printer
Cleaning the inside of the printer
To clean the inside of the printer
Cleaning the fuser
Running the cleaning page manually
Running the cleaning page automatically
To run the cleaning page manually
To run the cleaning page automatically
Performing preventive maintenance
To reset the maintenance-kit counter
Replacing the stapler unit
To remove and replace the stapler unit
Replacing the stapler unit
Enww
Problem solving
119
Troubleshooting flowchart
Does the control panel display read READY?
YES
Can you print a configuration page?
See Configuration
Job will not print PS error page or list of commands prints
Can you print from a program?
Go to step
PERSONALITY=AUTO
Does the job print as expected?
There are print-quality problems
Print job is not formatted correctly
Paper is not fed correctly or is damaged
Go to Correcting print-quality problems
Configuration
Tray 1 Size and Tray
Solving general printing problems
Cause Solution
Cause
Solving general printing problems
Try printing a job from another program
Control-panel messages
Guidelines for using paper
Symptom Problem with paper Solution
Configuration
Printing special pages
Font list
Supplies status
Clearing jams
Jam locations
Clearing jams from the top-cover and print-cartridge areas
To clear jams from the top-cover and print-cartridge areas
To clear jams from the optional envelope feeder
Clearing jams from the trays
To clear jams from tray
To clear jams from tray 2 or an optional 500-sheet tray
To clear jams from the optional 1,500-sheet tray
Clearing jams from the optional duplexer
To clear jams from the optional duplexer
Clearing jams from the output areas
To clear jams from the rear output bin
Clearing jams from the fuser area
To clear jams from the fuser area
Enww
Clearing jams from the optional stacker or stapler/stacker
To clear staple jams from the optional stapler/stacker
Solving repeated jams
If paper jams occur frequently, try the following
Enww
Using the printer online Help system
Understanding printer messages
Resolving persistent messages
Interpreting control-panel messages
13.XX.YY JAM
Insufficient Memory
Parallel I/O
Parallel I/O Buffer Overflow
Error
Xxxxx Error
Fuser Error
Control panel message 51.XY Error For help press
XY Error
XX Error
To continue Sensor issue Turn off then on
To continue Turn off then on Description
Control panel message 59.XY Error For help press
Handling accessory
66.XY.ZZ Input
Device Failure
Storage Error Settings Changed
66.XY.ZZ Output
Permanent
Storage Write Fail
Control panel message Description Recommended action
EIO Error
Jetdirect Error
8X.YYYY
8X.YYYY Embedded
Card Slot Not Functional
Card Slot X Device Failure
Card Slot X File Operation Failed
Card Slot X File System is Full
Cleaning Disk Complete
Cleaning Disk
Corrupt Firmware in External Accessory
Chosen Personality not Available
Different Paper Sizes in JOB
EIO X Disk
EIO X Disk Device Failure
EIO X Disk File Operation Failed
EIO X Disk is Write Protected
EIO X Disk not Initialized
Envelope Feeder Empty
Insert or Close Tray
Internal Disk File Operation Failed
Internal Disk File System is Full
Internal Disk is Write Protected
Internal Disk not Initialized
Custom Load Tray Typesize
Manually Feed Typesize
NON HP Supply Installed
Current status message Description
Output Paper Path Open
For help press Paused To return to ready press Stop
RAM Disk Device Failure
RAM Disk File Operation Failed
RAM Disk File System is Full
RAM Disk not Initialized
Replace Cartridge
Current status message Replace Cartridge To continue press
ROM Disk Device Failure
ROM Disk File Operation Failed
ROM Disk is Write Protected
ROM Disk not Initialized
Size Mismatch Tray
Stapler LOW on Staples
Stapler OUT of Staples
TOO Many Pages in JOB to Staple Tray XX Typesize
Tray Typesize
Tray XX Empty Typesize
Unsupported Data on FS Dimm in Slot
USE Tray XX Typesize
Waiting for Tray XX to Lift
Warming UP
Light Explanation and solution Solid green
Pages in JOB to Staple appears on
Malfunction .XY.ZZ Output Device
Light Explanation and solution Blinking amber
Firmware in External Accessory
Replacing accessories or accessory components
Correcting print-quality problems
Print-quality checklist
Image defect examples
AaBbCc
Light print partial
Light print entire
Specks
Dropouts
Lines
Gray background
Toner smear
Loose toner
Repeating defects
Repeating image
Misformed characters
Skew
Curl or wave
Wrinkles or creases
Vertical white lines
Tire tracks
White spots on black
Scattered lines
Blurred print
Random image repetition
Troubleshooting network printing problems
Troubleshooting common Windows problems
Error message Error Writing to LPTx in Windows 9x. Cause
Troubleshooting common Macintosh problems
Problems with Mac OS
Print job was not sent to the printer that you wanted. Cause
Solution Software troubleshooting
Hardware troubleshooting
Problems with Mac OS
You are unable to print from a third-party USB card. Cause
Solution Software troubleshooting
Troubleshooting common PostScript problems
General problems
Specific errors
Cause Solution Font error occurred
Printer driver
Troubleshooting the optional hard disk
Disk FAILURE. EIO X Disk not Functional
Disk is Write Protected
Enww
Supplies and accessories
195
Ordering parts, accessories, and supplies
Ordering through service or support providers
Ordering directly from HP
To order directly through the embedded Web server
Ordering parts, accessories, and supplies
Paper-handling accessories
Part numbers
Description Part number
Maintenance kits
Print cartridges
Memory
Cables and interfaces
Print media
Q2397A/Asia-Pacific countries
HP Multipurpose paper
Sheets/ream, 10-ream Carton Letter 8.5 x 11 inch, 3-hole
Enww
Control panel menus
205
Retrieve Job menu
Print Stored JOB
List
Values
Username Jobname ALL Private Jobs No Stored Jobs
Information menu
Paper Handling menu
Tray 1 Size ANY Size Letter Legal Executive Statement
Executive JIS
Postcard JIS
Envelope
Tray 2 Size Letter Legal Executive
B5 ISO
64 g/m2
Dimension
SIZE= 8.50 x 14 INCHES, Setting saved
Tray N Size Letter Legal
Tray N Custom
Configure Device menu
Printing submenu
Copies
DEFAULT*LETTER
Item Values
Paper Size Legal Executive Statement 8.5 x B5 JIS
Duplex OFF Long Edge Binding Short Edge
Values
Print Quality submenu
SET Print Test Registration Source Adjust Tray N
Optimize High Transfer Line Detail Restore Optimize
Configures the fuser mode associated with each paper type
Resolution
Fastres
Prores
RET OFF Light Medium Dark Economode
System Setup submenu
Density Small Paper Mode *NORMAL Slow
Toner
To 5 *3
DATE/TIME Date Date Format Time Time Format JOB Storage
To 100 *32
Tray Behavior Sleep Delay
Display
Cartridge Stop OUT Continue JAM Recovery Auto OFF RAM Disk
Stapler/stacker submenu
LANGUAGE*ENGLISH Several Explanation
Submenu
Staples None ONE Staples OUT Stop Continue
Seconds
Parallel High Speed Input Advanced Functions
Resets submenu
Restore Factory Settings
Clear Maintenance Message Sleep Mode
Diagnostics menu
Print Event LOG Show Event Paper Path Test
Print Test Source Destination Duplex Copies
Service menu
Enww
HP LaserJet 4250 or 4350 series physical specifications
Product dimensions
Product dimensions, with all doors and trays fully opened
Printer accessories
Appendix C Specifications
Electrical specifications
Power requirements HP LaserJet 4250 or 4350 series
Specification Volt models
Product model Printing Ready Sleep Off
Sound power level Declared per ISO
Acoustic emissions
Sound pressure level Declared per ISO
Operating environment
Environmental condition Printing Storage/standby
Paper specifications
Category Specifications
Printing and paper storage environment
Envelopes
Envelopes with double side seams
Envelopes with adhesive strips or flaps
Envelope margins
Envelope storage
Labels
Transparencies
Label construction
Enww
Printer memory and expansion
241
Overview
To install printer memory
Printer memory
Enww
Enww
Installing CompactFlash cards
To install a CompactFlash card
Installing CompactFlash cards
Enww
Checking memory installation
Saving resources permanent resources
Installing EIO cards or mass storage devices
To install EIO cards or mass storage devices
Enww
Printer commands
253
Understanding PCL 6 and PCL 5e printer command syntax
Combining escape sequences
Using escape characters
Selecting PCL 6 and PCL 5 fonts
DOS program Entry What appears
Common PCL 6 and PCL 5 printer commands
Job-control commands
Page-control commands
Function Command Options #
Function Command Options # Vertical position rows A#R
Cursor Positioning
Programming hints
Language selection
Font selection
Enww
Regulatory information
Introduction
FCC regulations
Environmental Product Stewardship program
Protecting the environment
Ozone production
Energy consumption
Material safety data sheet
Paper Material restrictions
For more information
Declaration of conformity
Regulatory Model Number3
Country-/region-specific safety statements
Laser safety statement
Canadian DOC statement
Japanese Vcci statement Korean EMI statement
Finnish laser statement
Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat
Service and support
Hewlett-Packard limited warranty statement
Appendix G Service and support
Print Cartridge Limited Warranty Statement
Availability of support and service
HP maintenance agreements
Onsite service agreements
Priority Onsite Service
HP Express Exchange U.S. and Canada only
To use HP Express Exchange
Repacking the printer
To repack the printer
Service information form
WHO is Returning the EQUIPMENT?
What are YOU SENDING?
Have YOU Removed the Print CARTRIDGE?
Enww
Index
PCL
Enww
Energy Star
Enww
Enww
283
See also drivers
256 PostScript error pages
Enww
Enww
288
Unix
Enww
Page
Q5400-90933