5.Rotate the paper guide to check for additional jammed media underneath. If jammed media is present, remove it.

6.

Replace the entrance cover and close tray 1.

7.

Reinstall the print cartridge and close the top cover.

8.If a jam message persists, jammed media is still in the printer. Look for the jam in another location. (See Jam locations.)

If you are using a non-HP print cartridge, the message NON HP SUPPLY INSTALLED

might appear on the printer control panel display. Press

(SELECT button) to continue.

Clearing jams from the optional envelope feeder This section applies only to jams that occur when you are using an optional envelope feeder.

To clear jams from the optional envelope feeder

1.Remove any envelopes that are loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed position.

136 Chapter 4 Problem solving

ENWW

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Image 148
HP 4250/4350 manual To clear jams from the optional envelope feeder