Check that you are using the proper printer driver. (See Using the printer driver.)

The data file sent to the printer might be corrupt. To test, try printing it on another printer (if possible), or try a different file.

Check the interface cable connections. Test the cable by trying it on another computer (if possible).

Replace the interface cable with a high-quality cable (see Part numbers).

Simplify the print job, print at a lower resolution, or install more printer memory. (See Printer memory.)

You might be missing a printer message that could help you solve the problem. On the System Setup submenu (on the Configure Device menu) at the printer control panel, temporarily turn the Clearable Warnings and Auto Continue settings off. Then print the job again.

The print job is not formatted correctly.

STOP might have been pressed.

Check that the power supplied to the printer is steady, and that it meets printer specifications. (See Electrical specifications.)

Paper is not fed correctly or is damaged.

Simplify the print

Check settings in

 

job.

the printer driver

Add more

or program. (The

printer driver and

 

memory to the

 

program settings

 

printer. (See

 

override printer

 

Printer memory.)

 

control panel

 

 

Turn banner

settings.)

 

pages off. (See

 

 

your network

 

 

administrator.)

 

Note that slower speeds should be expected if you are printing narrow paper, printing from tray 1, using the HIGH 2 fuser mode, or have set Small Paper Speed to SLOW.

There are print-quality problems.

ENWW

Troubleshooting flowchart 125

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HP 4250/4350 manual Print job is not formatted correctly, Paper is not fed correctly or is damaged