HP 4250/4350 manual Print job was not sent to the printer that you wanted. Cause

Problems with Mac OS 9.x (continued)

A print job was not sent to the printer that you wanted. Cause

The print queue might be stopped.

The wrong printer name or IP address is being used. Another printer that has the same or a similar name or IP address might have received your print job.

The printer might not be ready.

Solution

Restart the print queue. Open the Printing menu in the top menu bar and click Start Print Queue.

Check the printer name or IP address by printing a configuration page. See Configuration page. Verify that the printer name or IP address on the configuration page matches the printer name or IP address in the Desktop Printer Utility.

Make sure that the cables are connected correctly, the printer is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

The interface cable might be defective or of poor quality.

Replace the interface cable. Make sure to use a high-quality cable.

You cannot use the computer while the printer is printing.

Cause

Background Printing has not been selected.

Solution

For LaserWriter 8.6 and later: Turn Background Printing on by selecting Print Desktop on the File menu and then clicking Background Printing.

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause

This problem occurs with some programs.

Solution

●Try downloading the fonts that are contained in the EPS file to the printer before printing.

●Send the file in ASCII format instead of binary encoding.

Your document is not printing with New York, Geneva, or Monaco fonts.

Cause	Solution
The printer might be substituting fonts.	Click Options in the Page Setup dialog box to clear
	substituted fonts.

You are unable to print from a third-party USB card.

Cause Solution

This error occurs when the software for USB printers is not installed.

When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.

186 Chapter 4 Problem solving ENWW