HP 4250/4350 manual Personality=Auto

●If the job will not print, and a message appears on the printer control panel display, see Interpreting control-panel messages.

●Using the computer, check to see if the printer has been paused. Press STOP to continue.

●If the printer is on a network, check that you are printing to the correct printer. To verify that it is not a network problem, connect the computer directly to the printer with a parallel or USB cable, change the port to LPT1, and try to print.

●Check the interface cable connections. Disconnect and reconnect the cable at the computer and the printer.

●Test the cable by trying it on another computer.

●If you are using a parallel connection, make sure that the cable is IEEE-1284 compliant.

●If the printer is on a network, print a configuration page. (See Configuration page.) If an HP Jetdirect print server is installed, a Jetdirect page also prints. Check the Jetdirect configuration page to verify that the network protocol status and settings are correct for the printer.

●To verify that it is not a computer problem, print from another computer (if possible).

●Make sure that the print job is being sent to the correct port (LPT1 or network printer port, for example).

●Check that you are using the proper printer driver. (See Using the printer driver.)

●Reinstall the printer driver. (See the getting started [start] guide.)

●Check that the computer port is configured and working properly. (Try connecting another printer to that port and printing.)

●If printing with the PS driver, on the Printing submenu (on the Configure Device menu) at the printer control panel, set PRINT PS ERRORS=ON, and then print the job again. If an error page prints, see the instructions in the next column.

●On the System Setup submenu (on the Configure Device menu) at the printer control panel, make sure that

PERSONALITY=AUTO.

●You might be missing a printer message that could help you solve the problem. On the System Setup submenu (on the Configure Device menu) at the printer control panel, temporarily turn the Clearable Warnings and Auto Continue settings off. Then, print the job again.

●The printer might have received a nonstandard PS code. On the System Setup submenu (on the Configure Device menu) at the printer control panel, set PERSONALITY=PS for this print job only. After the job has printed, return the setting to AUTO.

●Make sure that the print job is a PS job, and that you are using the PS driver.

●The printer might have received PS code although it is set to PCL. On the System Setup submenu (on the Configure Device menu), set PERSONALITY=AUTO.

ENWW Troubleshooting flowchart 123