HP 4250/4350 Control panel message 59.XY Error For help press, 66.XY.ZZ Input, Device Failure

Interpreting control-panel messages (continued)

Control panel message 59.XY ERROR

For help press

alternates with

59.XY ERROR To continue turn off then on 62 NO SYSTEM To continue turn off then on

64 ERROR

For help press

alternates with

64ERROR To continue turn off then on

66.XY.ZZ EXTERNAL DEVICE FAILURE For help press

Description

A temporary printing error occurred.

This message indicates that no system was found. The printer software system is corrupt.

A temporary printing error occurred in the scan buffer.

An error occurred between the printer and an external paper-handling accessory.

Recommended action

1.Turn the printer power off and then on.

2.If the message persists, contact an HP-authorized service or support provider (see HP customer care).

1.Turn the printer power off and then on.

2.If the message persists, contact an HP-authorized service or support provider (see HP customer care).

1.Turn the printer power off and then on.

2.If the message persists, contact an HP-authorized service or support provider (see HP customer care).

1.Turn the printer power off.

2.Check that the accessory is properly seated on and connected to the printer, without any gaps between the printer and the accessory. If the accessory uses cables, disconnect and reconnect them.

3.Turn the printer power on.

4.If the error reappears, record the message, and contact HP Customer Support. (See HP customer care.)

66.XY.ZZ INPUT	An error occurred in an external paper-
DEVICE FAILURE	handling accessory.

1.Turn the printer power off.

2.Check that the accessory is properly seated on and connected to the printer, without any gaps between the printer and the accessory. If the accessory uses cables, disconnect and reconnect them.

3.Turn the printer power on.

4.If the error reappears, record the message, and contact HP Customer Support. (See HP customer care.)

ENWW Understanding printer messages 153