Question

Answer

 

 

I cannot hear calls clearly. How do I resolve this?

Is the reception of the network signal good? You might be in a

 

closed area. Move to an open space or closer to a window. For

 

more information, see Check connection and signal strength

 

on page 29.

 

If you cannot hear the call clearly, the volume might be too low.

 

Increase the volume.

 

 

When I answer calls on my HP iPAQ, the caller cannot hear

Is the reception of the network signal good? You might be in a

my voice clearly. What could be the problem?

closed area. Move to an open space or closer to a window. For

 

more information, see Check connection and signal strength

 

on page 29.

 

During a call, if the caller cannot hear your voice clearly, make

 

sure you have turned off the in-call mute function.

 

 

I cannot send an SMS or MMS. What do I do?

If you have problem sending an SMS or MMS, perform the

 

following checks:

 

● You should have at least 1.5 MB to 2 MB of free memory

 

space on your HP iPAQ so that the device operates

 

efficiently. To check the free memory space, tap Start >

 

Settings > System > Memory.

 

● Is the reception of the network signal good? You might be

 

in a closed area. Move to an open space or closer to a

 

window. For more information, see Check connection and

 

signal strength on page 29.

 

● Try to select your network manually.

 

● Contact your service provider, to determine if the service

 

is available in your country/region. Also verify your data

 

plan with your service provider and make sure that the

 

network has been set correctly.

I cannot use certain call functions. What should I do?

To use certain advanced call functions, such as Call Forwarding and Call Barring, you might need to subscribe to these services from your service operator. Contact your provider to determine this.

Why do I hear noises in the background during a phone call?

You might hear noises in the background if you use your

 

HP iPAQ near electronic equipment, such as microwave oven,

 

speakers, or a television set. Avoid using your HP iPAQ near

 

such items to prevent adverse effect on the voice quality.

 

 

Which factors degrade the GPS signal and affect accuracy?

The GPS signal slows down when these situations exist:

 

● It reflects off objects such as tall buildings or large rock

 

surfaces before reaching the receiver. Performance is

 

impacted when the HP iPAQ is used inside vehicles

 

having thermal glass windshields. The thermally shielded

 

glass blocks the GPS signal from reaching the HP iPAQ.

 

● You are indoors, underwater, or underground.

 

● You are running multiple programs while connecting.

 

 

Connection 115