Synchronization

Question

Answer

 

 

I cannot synchronize my HP iPAQ with my computer. What

To use the ActiveSync feature with Windows XP, upgrade your

should I do?

computer to the latest version of ActiveSync. It is

 

recommended to use ActiveSync V4.5 or later.

 

To use the WMDC feature with Windows Vista, upgrade your

 

computer to the latest version of WMDC. It is recommended to

 

use WMDC V6.1 or a later.

 

Visit http://www.microsoft.com/downloads for the latest

 

versions.

 

Check if advanced functions are enabled using the USB to PC

 

program. For more information, see Connect to a computer

 

on page 24.

 

 

My HP iPAQ was connected while I was installing WMDC. Why

In some cases after an upgrade, you need to disconnect and

does WMDC not launch even after installation?

reconnect the HP iPAQ before WMDC can start.

 

 

Can I set up an active connection between my HP iPAQ and a

No, the initial connection between your HP iPAQ and the

computer using Bluetooth for the first time?

computer needs to be created only through a Micro-USB

 

synchronization cable using ActiveSync for Windows XP and

 

WMDC for Windows Vista. After this initial connection, you will

 

be able to set up Bluetooth for future connections.

 

 

Miscellaneous

Question

Answer

 

 

Why does the HP iPAQ seem sluggish sometimes?

You should have at least 1.5 MB to 2 MB of free memory space on your HP iPAQ so that the device operates efficiently. To check the free memory space, tap Start > Settings > System > Memory.

Remember to delete or transfer e-mail messages and pictures on your HP iPAQ to your computer to free available memory space.

If you have many programs running on your HP iPAQ, quit some programs to free memory. For more information, see Access programs on page 19.

116 Chapter 18 Frequently asked questions