EFI Menu is Not Available

If you cannot access the EFI from either the main disk partition or the CD, use the following tools to help solve the problem:

Front panel LEDs

iLO 2 MP

Console messages

System event logs (SEL)

Operating System Does Not Boot

If the operating system does not boot, but you are able to reach the EFI from either the main disk partition or the CD, use the following tools to help solve the problem:

Using the EFI Shell, check the system logs and analyze any error messages.

Offline Diagnostic Environment (ODE)

Operating System Boots with Problems

If the operating system is running and you are experiencing problems, use the following tools to help solve the problem:

LEDs

Error Messages and event logs

Intermittent Server Problems

You can usually trace intermittent problems that occur during installation to power source problems, a loose connector, or some other hardware problem. If you are experiencing intermittent problems, follow these steps:

1.Check iLO 2 MP logs and analyze the problem. Determine if there is more than one symptom and if the problem is random.

2.Verify that the ac power source is stable.

3.Reseat all rear panel connectors.

4.Reseat all hot-swappable fans and power supplies.

5.Reseat all main memory DIMMs.

6.Reseat all cable harnesses and board connectors.

DVD Problems

DVD problems that occur during installation are usually related to faulty connections. If you are experiencing DVD problems, follow these steps:

1.Remove and reinsert the DVD.

2.Replace the DVD.

3.Remove and reinstall the DVD drive. Check that connectors are fully engaged.

4.Replace the DVD drive.

Hard Drive Problems

Hard drive problems that occur during installation are usually due to rough handling. The drive may not be correctly seated or may have been damaged in transit. If you are experiencing hard drive problems, follow these steps:

1.Remove and reinsert the faulty hard drive.

2.Swap the hard drive with one from another slot or with a known good spare.

3.Remove and reinstall the hard drive backplane. Check that connectors are fully engaged.

Installation Troubleshooting 119

Page 119
Image 119
HP INTEGRITY RX3600 manual EFI Menu is Not Available, Operating System Does Not Boot, Operating System Boots with Problems

INTEGRITY RX3600 specifications

The HP Integrity RX3600 is a high-performance server designed to address the demanding needs of enterprises that require robust computing capabilities, reliability, and scalability. Part of the HP Integrity server family, the RX3600 is built on the Itanium architecture, which is known for its exceptional processing power and advanced features that support mission-critical applications.

One of the main features of the RX3600 is its capability to handle multiple workloads with ease. The server supports up to 64 GB of RAM, allowing for efficient multitasking and enhanced performance in data-intensive environments. Its modular design also enables organizations to scale up their systems by adding additional memory or processors as needed, making it a flexible choice for growing businesses.

The RX3600 is equipped with HP's Integrity Virtual Machines (VMs), which provide virtualization capabilities that allow businesses to run multiple operating systems and applications on a single physical server. This not only maximizes resource utilization but also simplifies management by reducing the number of physical servers required in the data center.

Another significant characteristic of the RX3600 is its advanced reliability features. The server is designed with fault-tolerant components, including redundant power supplies and cooling systems. This ensures that the server remains operational even in the event of hardware failures. Additionally, HP's Error Correction Code (ECC) memory helps detect and correct data corruption, further enhancing the system's reliability.

For security, the HP Integrity RX3600 includes built-in features such as Secure Boot, which ensures that the server boots using only trusted firmware and software. This protects against unauthorized changes and vulnerabilities that could compromise data integrity.

In terms of connectivity, the RX3600 offers multiple I/O options, including advanced networking capabilities that support high-speed data transfer and improved bandwidth. This is critical for organizations that rely on data-intensive applications and need to maintain seamless connectivity.

Furthermore, the server supports a range of operating systems, including HP-UX and Linux, making it adaptable to various enterprise environments. Its robust performance, reliability, and scalability make the HP Integrity RX3600 an ideal choice for businesses looking to optimize their IT infrastructure and support their critical workloads with confidence.