Table 5-4 Advanced Entry Class Troubleshooting

Step Symptom/Condition

6Cannot read the system event log from the system console.

7OS is non-responsive (hung).

Action

System event logging has stopped due to a presumed BMC malfunction (system health is steady green, internal health is steady green, external health is steady green, and power is steady green).

1.Examine the console messages for any EFI errors or warnings about BMC operation or communications.

2.Examine the BMC heartbeat LED; if it is not flashing green, replace the core I/O board FRU. See “Management Subsystem ” (page 170) for information.

3.Test the operation of the BMC by toggling the UID locator switch LED on the front panel. The blue LED is turned on/off by the BMC when the switch is toggled

The problem is fixed when the BMC heartbeat LED is flashing green, and the system event log resumes logging.

Front panel LEDs indicate that the server power is turned on, and it is either booting or running the OS ( system health is steady green, internal health is steady green, external health is steady green, and power is steady green).

Nothing may be logged for this condition.

1.Reset the system using one of the following methods: a. Use the iLO 2 MP to reset the system:

•From the command menu of text interface via SSH or Telnet, use the TC command.

•From the web GUI, Reset through INIT or TOC signal from the Power & Reset menu on the Virtual Devices tab.

For more information see the HP Integrity iLO 2 MP Operations Guide.

b.Use a tool (such as a ACX-10 Torx screwdriver or appropriately size allen wrench) to depress the INIT button on the front panel to start system initialization.

2.Reboot the OS.

3.Obtain the system hardware status dump for root cause analysis.

4.Examine the iLO 2 MP logs for entries related to processors, processor power modules (PPMs), shared memory, and core I/O devices. See “Errors and Reading Error Logs” (page 154) for information.

The problem is fixed when the root cause has been determined, and the OS is running normally.

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HP INTEGRITY RX3600 manual Advanced Entry Class Troubleshooting, OS is non-responsive hung
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INTEGRITY RX3600 specifications

The HP Integrity RX3600 is a high-performance server designed to address the demanding needs of enterprises that require robust computing capabilities, reliability, and scalability. Part of the HP Integrity server family, the RX3600 is built on the Itanium architecture, which is known for its exceptional processing power and advanced features that support mission-critical applications.

One of the main features of the RX3600 is its capability to handle multiple workloads with ease. The server supports up to 64 GB of RAM, allowing for efficient multitasking and enhanced performance in data-intensive environments. Its modular design also enables organizations to scale up their systems by adding additional memory or processors as needed, making it a flexible choice for growing businesses.

The RX3600 is equipped with HP's Integrity Virtual Machines (VMs), which provide virtualization capabilities that allow businesses to run multiple operating systems and applications on a single physical server. This not only maximizes resource utilization but also simplifies management by reducing the number of physical servers required in the data center.

Another significant characteristic of the RX3600 is its advanced reliability features. The server is designed with fault-tolerant components, including redundant power supplies and cooling systems. This ensures that the server remains operational even in the event of hardware failures. Additionally, HP's Error Correction Code (ECC) memory helps detect and correct data corruption, further enhancing the system's reliability.

For security, the HP Integrity RX3600 includes built-in features such as Secure Boot, which ensures that the server boots using only trusted firmware and software. This protects against unauthorized changes and vulnerabilities that could compromise data integrity.

In terms of connectivity, the RX3600 offers multiple I/O options, including advanced networking capabilities that support high-speed data transfer and improved bandwidth. This is critical for organizations that rely on data-intensive applications and need to maintain seamless connectivity.

Furthermore, the server supports a range of operating systems, including HP-UX and Linux, making it adaptable to various enterprise environments. Its robust performance, reliability, and scalability make the HP Integrity RX3600 an ideal choice for businesses looking to optimize their IT infrastructure and support their critical workloads with confidence.
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