Table 5-3 Basic Entry Class Troubleshooting (continued)

Step

Condition

4b

Cannot see the EFI prompt on

 

the system console, and front

 

panel LEDs indicate that the

 

server is either booting or

 

running the OS.

4c

Cannot find a boot disk or

 

removable media drive.

4d

RAID channel redundancy

 

failures.

5Cannot see the OS prompt on the system console.

Action

Nothing may be logged for this condition (system health is off, internal health is steady green, external health is steady green, and power is steady green).

1.Examine the state of the three LEDs, located in the back left corner of the chassis, visible through the perforations in the chassis. Server (logic and system firmware) stages are tracked by the PDH FPGA, using these three LEDs . See “Troubleshooting Tools” (page 147) for information.

2.Examine the iLO 2 MP logs for entries related to processors, processor power modules (PPMs), shared memory, and core I/O devices. See “Errors and Reading Error Logs” (page 154) for information.

The problem is fixed when the EFI menu appears on the system console, and system firmware booting completes.

Nothing may be logged for this condition (system health is off, internal health is steady green, external health is steady green, and power is steady green).

1.Examine the boot device to determine if it is plugged into its drive bay properly.

2.Examine the drive cabling for any problems.

3.Examine the boot path settings.

4.Examine the iLO 2 MP logs for entries related to processors, processor power modules (PPMs), shared memory, and core I/O devices. See “Errors and Reading Error Logs” (page 154) for information.

The problem is fixed when all boot devices are found.

Nothing is logged for this condition (system health is off, internal health is steady green, external health is steady green, and power is steady green).

1.Examine the LED next to each RAID connector. If this LED is either steady amber or steady red, it indicates the RAID drives are degraded or corrupted, respectively.

2.Replace the RAID HBA.

The problem is fixed when all of these LEDs remain off after the next power on.

Front panel LEDs indicate that the server’s power is turned on, and that the server is either booting or running the OS.

Nothing may be logged for this condition (system health is steady green, internal health is steady green, external health is steady green, power is steady green).

1.Examine the iLO 2 MP logs for entries related to processors, processor power modules (PPMs), shared memory, and core I/O devices. See “Errors and Reading Error Logs” (page 154) for information.

NOTE: Be sure to check the console settings from the Boot Manager for your OS.

The problem is fixed when the OS prompt appears on the system console.

Methodology 145

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Image 145
HP INTEGRITY RX3600 manual Panel LEDs indicate that
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INTEGRITY RX3600 specifications

The HP Integrity RX3600 is a high-performance server designed to address the demanding needs of enterprises that require robust computing capabilities, reliability, and scalability. Part of the HP Integrity server family, the RX3600 is built on the Itanium architecture, which is known for its exceptional processing power and advanced features that support mission-critical applications.

One of the main features of the RX3600 is its capability to handle multiple workloads with ease. The server supports up to 64 GB of RAM, allowing for efficient multitasking and enhanced performance in data-intensive environments. Its modular design also enables organizations to scale up their systems by adding additional memory or processors as needed, making it a flexible choice for growing businesses.

The RX3600 is equipped with HP's Integrity Virtual Machines (VMs), which provide virtualization capabilities that allow businesses to run multiple operating systems and applications on a single physical server. This not only maximizes resource utilization but also simplifies management by reducing the number of physical servers required in the data center.

Another significant characteristic of the RX3600 is its advanced reliability features. The server is designed with fault-tolerant components, including redundant power supplies and cooling systems. This ensures that the server remains operational even in the event of hardware failures. Additionally, HP's Error Correction Code (ECC) memory helps detect and correct data corruption, further enhancing the system's reliability.

For security, the HP Integrity RX3600 includes built-in features such as Secure Boot, which ensures that the server boots using only trusted firmware and software. This protects against unauthorized changes and vulnerabilities that could compromise data integrity.

In terms of connectivity, the RX3600 offers multiple I/O options, including advanced networking capabilities that support high-speed data transfer and improved bandwidth. This is critical for organizations that rely on data-intensive applications and need to maintain seamless connectivity.

Furthermore, the server supports a range of operating systems, including HP-UX and Linux, making it adaptable to various enterprise environments. Its robust performance, reliability, and scalability make the HP Integrity RX3600 an ideal choice for businesses looking to optimize their IT infrastructure and support their critical workloads with confidence.
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