integrated remote console feature for redirecting the VGA is only supported on the Windows OS.

For instance, by default HP-UX is configured to use text/serial as a console, using the iLO 2 MP as its console device. The iLO 2 MP provides this text/serial console through the iLO 2 MP LAN, and through the RS-232 console RS-232 port on the core I/O board. The primary console device used by any OS can be set in the EFI interfaces. For instance, Linux can be set to use a text/serial console, using the iLO 2 MP as its console device. Windows can be set to operate properly in headless mode, with the iLO 2 MP as its headless console device, and the VGA as its graphics console.

Troubleshooting the Server Interface

RS-232 connection: A dumb terminal or PC running terminal emulation software is attached to the iLO 2 MP local port and does not respond to a Control-B CR key sequence and the terminal is running 9600 baud, 8 data bits, and is ONLINE. The solution is that the iLO 2 MP is not operational or functional. Examine the following LEDs:

•iLO 2 MP heartbeat LED

•BMC heartbeat LED

Replace the core I/O board FRU if both heartbeat LEDs are not flashing green. If both heartbeat LEDs are off, check the power supplies, midplane board FRU, and I/O backplane board FRU.

LAN Connection Problems: See “I/O Subsystem ” (page 171). To locate these LEDs, see “Management Subsystem ” (page 170).

Environment

Ambient intake air temperature is often different from ambient room temperature. Measure the operating temperature and humidity directly in front of the cabinet cooling air intakes in addition to ambient room conditions.

Within the server, temperature sensors report chassis temperature to the BMC. The BMC controls fan speed, based on this information.

Temperature sensors are found on the display panel, where a thermal sensor detects the ambient room temperature. This sensor’s reading is the main parameter used to regulate fan speed under normal conditions.

Table 5-32provides environmental specifications for rx3600 servers.

Table 5-32 rx3600 Environmental Specifications

Parameter

Operating Range

Recommended

Maximum Rate of

Non-Operating Range

 

 

Operating Range

Change

 

 

 

 

 

 

Temperature

5-35 degrees C (up to

20-25 degrees C (up to

10 degrees C/hr.

-40 degrees to +70

 

5000 feet)

5000 feet)

with tape; 20 degrees

degrees C

 

 

 

C/hr. without tape

 

 

 

 

 

 

Relative humidity

15-80% at 35 degrees C

40-60% at 35 degrees C

30% per hour

 

 

noncondensing

noncondensing

noncondensing

 

 

 

 

 

 

Reporting Your Problems to HP

HP customer care can help you solve server problems and, if necessary, initiate appropriate service procedures.

Support is available on the Web and by phone.

For information on contacting the HP IT Resource Center (ITRC) near you, go to:

http://www.itrc.hp.com.

Environment 175