information necessary to perform a particular task. You must have the appropriate license to run expert tools.
Online Support Tool Availability
Online diagnostics are included in the
Online Support Tools List
The following online support tools are available on
Table
Table
Functional Area | Information | Verifier | Exerciser | Diagnostic | Expert |
|
|
|
|
|
|
System | Yes | No | No | No | No |
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|
|
|
CPU/FPU | No | No | Yes | No | Yes |
|
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|
|
Memory | Yes | No | Yes | No | No |
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Graphics | Yes | Yes | Yes | No | No |
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|
|
Core I/O LAN | Yes | Yes | Yes | Yes | No |
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|
|
Disks and Arrays | Yes | Yes | Yes | No | No |
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|
|
|
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Tape | Yes | Yes | Yes | Yes | Yes |
|
|
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|
|
Yes | No | No | No | Yes | |
drives |
|
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|
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|
|
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|
|
Yes | Yes | Yes | No | Yes | |
cards |
|
|
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|
|
|
Yes | No | No | No | No | |
I/O cards |
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|
|
|
|
|
|
|
|
Online support tools are provided through Insight Manager (IM7) on Linux hosted systems. The exact coverage of these tools is the same as for the current
Table
Table | Offline Support Tools List | |
|
|
|
Offline Tool |
| Functional Area |
|
|
|
CPUDIAG |
| Processor diagnostic |
|
|
|
MEMDIAG |
| Memory diagnostic |
|
|
|
MAPPER |
| System mapping utility |
|
|
|
TITANDIAG |
| SBA/LBA chipset |
|
|
|
PERFVER |
| Peripheral verifier |
|
|
|
DFDUTIL |
| SAS/SCSI disk firmware update utility |
|
|
|
152 Troubleshooting