information necessary to perform a particular task. You must have the appropriate license to run expert tools.

Online Support Tool Availability

Online diagnostics are included in the HP-UX OE media, and are installed by default.

Online Support Tools List

The following online support tools are available on HP-UX 11i v2 systems. In some cases, tools such as disk exercisers is generic to many types of hardware. In other cases tools such as tape diagnostics are specific to a particular device or type of tape drive.

Table 5-12lists the online support tools.

Table 5-12 Online Support Tools List

Functional Area

Information

Verifier

Exerciser

Diagnostic

Expert

 

 

 

 

 

 

System

Yes

No

No

No

No

 

 

 

 

 

 

CPU/FPU

No

No

Yes

No

Yes

 

 

 

 

 

 

Memory

Yes

No

Yes

No

No

 

 

 

 

 

 

Graphics

Yes

Yes

Yes

No

No

 

 

 

 

 

 

Core I/O LAN

Yes

Yes

Yes

Yes

No

 

 

 

 

 

 

Disks and Arrays

Yes

Yes

Yes

No

No

 

 

 

 

 

 

Tape

Yes

Yes

Yes

Yes

Yes

 

 

 

 

 

 

Magneto-optical

Yes

No

No

No

Yes

drives

 

 

 

 

 

 

 

 

 

 

 

Add-on network I/O

Yes

Yes

Yes

No

Yes

cards

 

 

 

 

 

 

 

 

 

 

 

Add-on mass storage

Yes

No

No

No

No

I/O cards

 

 

 

 

 

 

 

 

 

 

 

Linux Online Support Tools

Online support tools are provided through Insight Manager (IM7) on Linux hosted systems. The exact coverage of these tools is the same as for the current IA-32 implementation. The IPF version of Insight Manager (IM7) has been re-architected to take advantage of current standards; for example, WBEM, WMI, CDM, CIM, XML.

Offline Support Tools List

Table 5-13lists offline support tools.

Table 5-13

Offline Support Tools List

 

 

 

Offline Tool

 

Functional Area

 

 

 

CPUDIAG

 

Processor diagnostic

 

 

 

MEMDIAG

 

Memory diagnostic

 

 

 

MAPPER

 

System mapping utility

 

 

 

TITANDIAG

 

SBA/LBA chipset

 

 

 

PERFVER

 

Peripheral verifier

 

 

 

DFDUTIL

 

SAS/SCSI disk firmware update utility

 

 

 

152 Troubleshooting