Table 5-3 Basic Entry Class Troubleshooting

Step Condition

1Chassis appears dead -- no front panel LEDs are on and no fans are running.

2a

Server does not power on after

 

front panel power button is

depressed for less than four seconds.

NOTE: This step assumes BMC is running.

2b

Both front panel system health

 

and external health LEDs are

 

flashing amber.

2c

Front panel system health LED

 

is flashing red and external

 

health LED is flashing amber.

Action

Nothing is logged for this condition.

1.For new server installations, review the install procedures.

2.Verify that the power cords are connected to both the power supplies and to the ac receptacles.

3.Verify that acpower, at the proper ac voltage levels, is available to the receptacles.

4.Check the front panel connector and the cable to the rest of the system.

5.If power button integrated LED on front panel remains off, reseat the power supplies, replace the power cords, and replace the bulk power supplies, in that order. See“System Power (BPS and I/O VRM)” (page 164) for information.

The problem is fixed when the front panel LED states are as follows: system health is off; internal health is off; external health is off; and power is steady amber.

A fatal fault has been detected and logged, attempting to power on the server (system health is off, internal health is off, external health is off, and power is steady amber).

1.Examine each power supply LEDs -- if the LED is not steady green, replace power supply. See “System Power (BPS and I/O VRM)” (page 164) for information.

2.Examine the iLO 2 MP logs for events related to bulk power supplies. See “System Power (BPS and I/O VRM)” (page 164) for information.

The problem is fixed when the BMC’s heartbeat LED is flashing green, and the front panel LEDs are as follows: system health is off, internal health is off, external health is off, and power is steady green.

A warning or critical failure was detected and logged after the server powered on (system health is flashing amber, internal health is off /steady green, external health is flashing amber, and power is steady green).

1.Examine each power supply LED. If any power supply LED is not steady green, replace the power supply. See “System Power (BPS and I/O VRM)” (page 164) for information.

The problem is fixed when the iLO 2 MP logs are read, and the front panel LED states are as follows: system health is off, internal health is off/ steady green, external health is steady green, and power is steady green.

A fatal fault was detected and logged after server powered on (system health is flashing red, internal health is off/steady green, external health is flashing amber, and power is steady green).

1.Examine each power supplyLED. If any power supply LED is not steady green, replace that power supply. See “System Power (BPS and I/O VRM)” (page 164) for information.

The problem is fixed when the iLO 2 MP logs are read, and the front panel LED states are as follows: system health is off, internal health is off/steady green, external health is steady green, power is steady green.

Methodology 143

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HP INTEGRITY RX3600 manual Basic Entry Class Troubleshooting
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INTEGRITY RX3600 specifications

The HP Integrity RX3600 is a high-performance server designed to address the demanding needs of enterprises that require robust computing capabilities, reliability, and scalability. Part of the HP Integrity server family, the RX3600 is built on the Itanium architecture, which is known for its exceptional processing power and advanced features that support mission-critical applications.

One of the main features of the RX3600 is its capability to handle multiple workloads with ease. The server supports up to 64 GB of RAM, allowing for efficient multitasking and enhanced performance in data-intensive environments. Its modular design also enables organizations to scale up their systems by adding additional memory or processors as needed, making it a flexible choice for growing businesses.

The RX3600 is equipped with HP's Integrity Virtual Machines (VMs), which provide virtualization capabilities that allow businesses to run multiple operating systems and applications on a single physical server. This not only maximizes resource utilization but also simplifies management by reducing the number of physical servers required in the data center.

Another significant characteristic of the RX3600 is its advanced reliability features. The server is designed with fault-tolerant components, including redundant power supplies and cooling systems. This ensures that the server remains operational even in the event of hardware failures. Additionally, HP's Error Correction Code (ECC) memory helps detect and correct data corruption, further enhancing the system's reliability.

For security, the HP Integrity RX3600 includes built-in features such as Secure Boot, which ensures that the server boots using only trusted firmware and software. This protects against unauthorized changes and vulnerabilities that could compromise data integrity.

In terms of connectivity, the RX3600 offers multiple I/O options, including advanced networking capabilities that support high-speed data transfer and improved bandwidth. This is critical for organizations that rely on data-intensive applications and need to maintain seamless connectivity.

Furthermore, the server supports a range of operating systems, including HP-UX and Linux, making it adaptable to various enterprise environments. Its robust performance, reliability, and scalability make the HP Integrity RX3600 an ideal choice for businesses looking to optimize their IT infrastructure and support their critical workloads with confidence.
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