Booting HP OpenVMS from the EFI Shell...............................................................................

130

Shutting Down HP OpenVMS.......................................................................................................

131

Booting and Shutting Down Microsoft Windows..............................................................................

132

Adding Microsoft Windows to the Boot Options List...................................................................

132

Booting the Microsoft Windows Operating System......................................................................

133

Shutting Down Microsoft Windows..............................................................................................

134

Shutting Down Windows from the Start Menu......................................................................

134

Shutting Down Windows from the Command Line................................................................

134

Booting and Shutting Down Linux.....................................................................................................

135

Adding Linux to the Boot Options List.........................................................................................

135

Booting the Red Hat Enterprise Linux Operating System............................................................

136

Booting Red Hat Enterprise Linux from the EFI Boot Manager Menu....................................

136

Booting Red Hat Enterprise Linux from the EFI Shell.............................................................

137

Booting the SuSE Linux Enterprise Server Operating System......................................................

137

Selecting a SuSE Linux Enterprise Server entry from the EFI Boot Manager menu................

137

Booting SuSE Linux Enterprise Server from the EFI Shell.......................................................

137

Shutting Down Linux....................................................................................................................

138

5 Troubleshooting..........................................................................................................

139

Methodology.......................................................................................................................................

139

General Troubleshooting Methodology........................................................................................

139

Recommended Troubleshooting Methodology ............................................................................

140

Basic and Advanced Troubleshooting Tables................................................................................

141

Troubleshooting Tools.........................................................................................................................

147

LEDs ..............................................................................................................................................

147

Front Panel................................................................................................................................

147

External Health LED...........................................................................................................

148

Internal Health LED ...........................................................................................................

148

System Health LED ............................................................................................................

149

Unit Identifier Button/LED ................................................................................................

150

Diagnostics Panel LEDs............................................................................................................

150

Customer Replaceable Unit Health LEDs................................................................................

151

Diagnostics.....................................................................................................................................

151

Online Diagnostics and Exercisers................................................................................................

151

Online Support Tool Availability.............................................................................................

152

Online Support Tools List.........................................................................................................

152

Linux Online Support Tools..........................................................................................................

152

Offline Support Tools List..............................................................................................................

152

General Diagnostic Tools...............................................................................................................

153

Fault Management Overview........................................................................................................

153

HP-UX Fault Management............................................................................................................

153

Errors and Reading Error Logs...........................................................................................................

154

Event Log Definitions....................................................................................................................

154

Using Event Logs...........................................................................................................................

154

Accessing iLO 2 MP Event Logs....................................................................................................

154

Supported Configurations..................................................................................................................

155

System Block Diagram...................................................................................................................

155

System Build-Up Troubleshooting Procedure...............................................................................

158

CPU, Memory and SBA......................................................................................................................

158

Troubleshooting the rx3600 CPU...................................................................................................

158

Itanium Processor Load Order.................................................................................................

159

Processor Module Behaviors....................................................................................................

159

Processor Problem Identification.............................................................................................

159

Troubleshooting rx3600 Memory...................................................................................................

160

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