HP Easy Printer Care

HP Easy Printer Care is a software program that you can use for the following tasks:

●Checking the device status

●Checking the supplies status

●Setting up alerts

●Viewing device documentation

●Gaining access to troubleshooting and maintenance tools

●Printing usage reports

●Fixing problems with HP drivers, software, and device firmware

You can use the HP Easy Printer Care when the printer is directly connected to your computer or when it is connected to a network. You must perform a complete software installation to use the HP Easy Printer Care.

NOTE: You do not have to have Internet access to open and use the HP Easy Printer Care. However, if you click a Web-based link, you must have Internet access to go to the site associated with the link.

For more information on HP Easy Printer Care, visit http://www.hp.com/go/easyprintercare.

Supported operating systems

HP Easy Printer Care is supported for Windows 2000, Windows XP Service Pack 2 (Professional or Home), and Windows Vista.

Open the HP Easy Printer Care software

Use one of the following methods to open the HP Easy Printer Care software:

●On the Start menu, select Programs, select Hewlett-Packard, select HP Easy Printer Care, and then click Start HP Easy Printer Care.

●In the Windows system tray (in the lower-right corner of the desktop), double-click the HP Easy Printer Care icon.

●Double-click the desktop icon.

HP Easy Printer Care software sections

HP Easy Printer Care software can provide information about multiple HP products that are on your network as well as any products that are directly connected to your computer. Some of the items that are in the following table might not be available for every product.

The Help button (?) in the upper-right corner of each page provides more detailed information about the options on that page.

156 Chapter 11 Manage and maintain

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