Curl or wave
Figure
1.Turn over the stack in the tray. Also, try rotating the stack 180°.
2.Make sure that the type and quality of the media you are using meet HP specifications. (See Supported paper and print media sizes on page 81.)
3.Make sure that the environmental specifications for the device are being met. (See Operating environment on page 252.)
4.Try printing to a different output bin.
5.If media is lightweight and smooth, open the Administration menu at the device control panel. On the Print Quality submenu, touch Fuser Modes, and then select the media type you are using. Change the setting to Low, which helps reduce the heat in the fusing process.
Wrinkles or creases
Figure
1.Print a few more pages to see if the problem corrects itself.
2.Make sure that the environmental specifications for the device are being met. See Operating environment on page 252.
3.Turn over the stack in the tray. Also, try rotating the stack 180°.
4.Make sure that media is loaded correctly and all adjustments have been made. See Load paper and print media on page 85.
5.Make sure that the type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes on page 81.
6.If envelopes are creasing, try storing envelopes so that they lie flat.
If the above actions do not improve wrinkles or creases, open the Administration menu at the device control panel. On the Print Quality submenu, select Fuser Modes, and then select the media type you are using. Change the setting to Low, which helps reduce the heat in the fusing process.
224 Chapter 12 Problem solve | ENWW |