HP Easy Printer Care | HP M9050 MFP instruction

HP Easy Printer Care

To check the device status and settings and view troubleshooting information and online documentation, use the HP Easy Printer Care. You must have performed a full software installation in order to use the HP Easy Printer Care. See HP Easy Printer Care on page 156.

HP support and information for Macintosh computers

Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates.

Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.

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HP M9050 MFP manual HP Easy Printer Care, HP support and information for Macintosh computers

Contents

Page Page HP LaserJet M9040/M9050 MFP Page Table of contents Use the product with Macintosh Software for Windows Connectivity Paper and print mediaPrint tasks Scan and send to e-mail Copy Manage and maintain 10 Fax Problem solve Appendix a Supplies and accessories Appendix B Service and support Appendix C SpecificationsAppendix D Regulatory information 263 Xii Product Basics Product introduction Resolution Product featuresFunctions Speed and throughput Language and fonts User interfaceCopying and sending Print cartridge Output Security features Environmental features 2Product walkaround Product walkaround Sheet stacker Output devicesSheet stapler/stacker Multifunction finisher Booklets Bin mailbox Control panel Control-panel layout Use the control panelData light Ready light Home screen Buttons on the touchscreen Control-panel help systemControl-panel help system on Navigate the Administration menu Use the Administration menu Information menu Administration Information1Information menu Menu item Sub-menu item Values Description Default Options for Originals Default Job Options menuAdministration Default Job Options 2Default Options for Originals menu Default Copy Options Administration Default Job Options Default Copy Options3Default Copy Options menu Administration Default Job Options Default Fax Options Default Fax Options4Fax Send menu 5Fax Receive menu Administration Default Job Options Default E-mail Options Default E-mail OptionsDocument File Type Choose the file format for the e-mail Tiff Post Scanned files Tiff Version Tiff 6.0 default Default Send to Folder Options Default Print Options Administration Default Job Options Default Print Options6Default Print Options menu Administration Time/Scheduling Time/Scheduling menu7Time/Scheduling menu Tuesday Custom Wednesday Thursday Friday Saturday Sunday Friday Saturday Sunday Sleep Time Monday Administration Management Management menu8Management menu Administration Initial Setup Initial Setup menuAdministration Initial Setup Networking and I/O Networking and I/O Default IP Manual SettingsIPV6 Settings Enable Dhcp Release Address Manual Settings Use the Manual Settings menu toDHCPV6 Policy Proxy Server Https Required Default For secure, encrypted Talk EnableReset Security Diagnostics Embedded Test Snmp Test Http TestSelect All Tests Data Path Test Dest Type Ping TestDest IP Packet Size Packets Sent Ping ResultsPackets Received Percent Lost AppleTalk, DLC/LLC Following protocols IPX/SPX, Novell NetWare Fax Setup Administration Initial Setup Fax Setup11Fax Setup menu Low default High Fax Send Settings Fax Dial VolumeError Correction Enabled default Mode Disabled Dialing Prefix Off default Detect Dial Tone EnabledBilling Codes Off default Fax Receive Settings Rings To Answer Send Setup menu Mail SetupAdministration Initial Setup E-mail Setup Administration Initial Setup Send Setup Administration Device Behavior Device Behavior menu14Device Behavior menu Auto Print Interrupt Enabled Scan Ahead Enabled defaultCopy Interrupt Enabled Letterhead Mode Edge-To-Edge Enabled Manual Feed EnabledOverride Disabled default Courier Font Regular default Symbol Set PC-8 default Orientation Portrait defaultForm Length Font Source Print Quality menu Administration Print Quality15Print Quality menu Tray Process Cleaning Process button Calibration/Cleaning Create Cleaning Troubleshooting menu Administration Troubleshooting16Troubleshooting menu Source All trays Order to test specific paper paths Service menu Resets menuAdministration Resets Administration Service Software for Windows Supported operating systems for Windows Supported printer drivers for Windows UPD installation modes HP Universal Print Driver UPDUpd HP PCL 6 driver description Select the correct printer driver for Windows Priority for print settings Change the default settings for all Change printer-driver settings for WindowsPrint jobs Settings Click the Device Settings tab Install the Windows software Install Windows software for direct connectionsInstall Windows software for networks Remove software for Windows Supported utilities HP Web JetadminEmbedded Web server HP Easy Printer Care Supported browsers Supported operating systems Software for other operating systems HP Jetdirect printer installer for UnixSoftware Linux Use the product with Macintosh Install Macintosh software for direct connections USB Software installation types for MacintoshSoftware for Macintosh Supported operating systems for Macintosh Install Macintosh software for networks Mac OS X V10.3 and laterRendezvous Software for Macintosh computers Default BrowserHP Printer Utility IP Printing HP Printer Utility features Open the HP Printer Utility in Mac OS X V10.3From the Printer menu, click Printer Utility Change printer-driver settings for Macintosh Priority for print settings for Macintosh Remove software from Macintosh operating systems Supported utilities for MacintoshEmbedded Web server Create and use printing presets in Macintosh Use features in the Macintosh printer driverResize documents or print on a custom paper size Print a cover Print multiple pages on one sheet of paper in Macintosh Use watermarks Set the stapling options Print on both sides of the page duplex printingUse automatic duplex printing Print on both sides manually Select Device Maintenance Use the Services menuSelect Services on the Web Store jobs Enww Connectivity 1USB connection Connectivity USB connection Auxiliary connection port Jetlink Auxiliary connection Network configuration Configure TCP/IPv4 parametersChange the IP address Set the subnet mask Set the default gateway Configure TCP/IPv6 parameters Disable network protocols optionalDisable IPX/SPX Disable AppleTalk Disable DLC/LLCHP Jetdirect EIO print servers Enww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Tray 1, mailbox Trays 2, 3 Stapler Stacker1Supported paper and print media sizes 2Supported envelopes and postcards Enww Custom paper sizes Media type Special paper or print media guidelines Load tray Load paper and print media Load detectable standard-size paper in trays 2, 3, Load trays 2, 3, Enww Load undetectable standard-size paper in trays 2, 3, 9Load trays 2, 3, and 4 6 Load custom media in trays 2, 3, Enww 21Load custom media in trays 2, 3, and 4 6 Configure trays Configure a tray when loading mediaSelect the media by source, type, or size Type and Size Source Stacker or stapler/stacker output bins Select the output binBin mailbox output bins Multifunction finisher output bins Select an output location PrintingCopying Enww Print tasks 1Tray 1 media information Media type and tray loading2Tray 2 and 3 media information 3Tray 4 media information Heavy glossy Facing up Glossy 64 g/m2 Heavy 64 g/m2 Open the printer driver Use features in the Windows printer driverUse printing shortcuts Set paper and quality options Set document finishing options Set document effectsSet product output options Borders , Page order , and Orientation Set job storage options Down list so you can change the settingObtain support and product-status information Set advanced printing options Drop-down list, select Enabled Printer Features section. b In the Print All Text as BlackChange the number of copies that are printed Option to collate the pages Set the stapler at the control panel for printed jobs Staple documentsSet the stapler at the control panel for all copy jobs Set the stapler at the control panel for a single copy job Load staples in the stapler/stacker Load staples Load staples in the multifunction finisher Load staples in the multifunction finisher 4 Enww Cancel a print job Stop the current print job from the control panelStop the current print job from the software program Load envelopes in tray Print on envelopes Change the fuser levers 16Load envelopes in tray 1 3 Print on envelopes from a program 19Change the fuser levers 3 Close the left door Gain access to the job storage features for print Job storage features for printFor Windows For Macintosh Use the personal job feature Use the proof and hold featureCreate a proof and hold job Print the remaining copies of a proof and hold job Create a personal job Use the QuickCopy featurePrint a personal job Delete a personal job Create a QuickCopy job Use the stored job featurePrint additional copies of a QuickCopy job Delete a QuickCopy job Create a stored print job Print a stored print jobDelete a stored print job Enww Copy Copy screen Use the Copy screen Set the default copy options Basic copy instructions Copy from the scanner glassCopy from the document feeder Option name Description Adjust the copy settings Copying two-sided documents manually Copy two-sided documentsCopy two-sided documents automatically Make two-sided copies from one-sided documents Touch 2-sided original, 2-sided output Make one-sided copies from two-sided documentsTouch 2-sided original, 1-sided output Copy mixed-size originals Change the copy-collation setting Copy photos and books Copy a photoCopy a book Touch Job Build On Combine copy jobs by using Job Build Cancel a copy job Create a stored copy job Job storage features for copyPrint a stored copy job Delete a stored copy job Enww Scan and send to e-mail Configure e-mail server settings Configure the device to send e-mailConfigure the Smtp gateway address Supported protocols Test the Smtp settings Use the Send E-mail screen Load documents Perform basic e-mail functionsSend documents Send a document Use the auto-complete function Use the address book Create a recipient listUse the local address book Delete e-mail addresses from the local address book Add e-mail addresses to the local address book Button Description Change e-mail settings for the current jobOriginal Sides Optimize Text Touch Send to Network Folder Scan to a folder Scan to a workflow destination Enww 10 Fax Connect the fax accessory to a phone line Configure and use the fax featuresAnalog fax Analog fax Digital fax Manage and maintain Menu map Information pagesUsage File directory Font lists Fax reports Embedded Web server Open the embedded Web server by using a network connection Settings tab Sleep mode onEmbedded Web server sections Tab or section Digital Sending tab Tab or section OptionsNetworking tab Other links Close the embedded Web server and reopen it Supported operating systems HP Easy Printer CareOpen the HP Easy Printer Care software HP Easy Printer Care software sections Section Options Color Access Control Alert Settings linkOverview and Support tabs Supplies Ordering button Use HP Web Jetadmin software Print a configuration Print a cleaningHP Printer Utility for Macintosh Open the HP Printer Utility Order supplies online and use other support features View supplies statusUpload a file to the printer Activate the two-sided printing duplexing mode Update the firmwareLock or unlock printer storage devices Save or print stored jobs Change network settings Configure traysConfiguration Settings list, select Tray Configuration Configuration Settings list, select IP Settings Configuration Settings list, select E-mail Alerts Set up e-mail alerts Secure the embedded Web server Security featuresForeign Interface Harness FIH Requirements Enable the FIH portal Disable the FIH portalSecure Disk Erase Authentication Security LockLock the control-panel menus Enww Touch Time/Scheduling Touch Date/Time Set the real-time clock Clean the MFP Clean the MFP hardwareClean the paper path 3Clean the paper path 2 Clean the outside of the MFP Clean the ADF delivery systemClean the touchscreen Clean the glass Locate the top and bottom ADF glass strips 16Clean the top ADF glass strip 4 Manage and maintain 19Clean the ADF rollers 3 Clean the ADF rollers 20Clean the ADF rollers 4 Locate the rollers Calibrate the scanner Alerts and how to set them up Configure alertsSoftware Information location About the embedded Web server Manage supplies Print cartridge life expectancy Through HP Web JetadminCheck the print cartridge life On the MFP control panel Printer maintenance kit Manage memory Install memoryDetermine memory requirements Slot 256 MB 128 MB Total 384 MB 27Install DDR memory DIMMs 5 Enww Verify memory installation Set the sleep delay Economy settingsSleep and wake Set the sleep time Economy settings Enww Problem solve Troubleshooting checklist Solve problems Situation/Message Solution Determining Solve MFP problems Control-panel message types Control-panel messages Jam locations Clear jams Front door and print-cartridge area Upper bin Clear jams from the duplexer Clear jams in tray Clear jams from the input-tray areas Clear jams inside the right door Clear jams in trays 2 Clear jams in the stacker or stapler/stacker Clear jams from the output areas Move the output device away from the MFP Open the top cover Clear jams in between the multifunction finisher and the MFP 36Clear booklet jams in the multifunction finisher 3 Clear booklet jams in the multifunction finisher Open the stapler-unit door 44Clear a staple jam from the multifunction finisher 4 Clear a staple jam from the multifunction finisher Remove the staple cartridge 51Clear a staple jam from the multifunction finisher 11 Clear a staple jam from the stapler/stacker 60Clear a staple jam from the stapler/stacker 8 Clear jams in the left door fuser area 61Clear a staple jam from the stapler/stacker 9 Clear jams in the 8-bin mailbox Clean the ADF delivery system on Situation SolutionSolve repeated jams Supported paper and print media sizes on Printer feeds multiple sheets Media-handling problemsPrinter feeds incorrect page size Printer pulls from incorrect tray Media does not feed from tray 2, 3, or Cause Solution Media does not feed automatically Cause SolutionMedia does not feed automatically Media does not feed from tray 2, 3, or Envelopes jam or will not feed in the MFP Cause Solution Transparencies will not feed Cause SolutionTransparencies will not feed Envelopes jam or will not feed in the MFP Output is curled or wrinkled Cause Solution Output is curled or wrinkledPrinter will not duplex or duplexes incorrectly Print-quality problems associated with media Solve print-quality problemsPrint-quality problems associated with the environment Print-quality problems associated with jams Light print entire Light print partial Dropouts Specks Gray background Lines Loose toner Toner smear Repeating image Repeating defects Skew Misformed characters Wrinkles or creases Curl or wave Vertical white lines Tire tracksWhite spots on black Blurred print Scattered lines 88Random image repetition 1 Random image repetition Solve fax problems Prevent copy problems Solve copy problemsImage problems Problem Cause Solution Media-handling problems Copy and then touch Optimize Text Picture. Select TextQuality menu on page 42 or use long Quality menu on Print Qualitysubmenu, touch SetSee Calibrate the scanner See Load paper and print media Performance problems Solve e-mail problems Validate the Smtp gateway addressValidate the Ldap gateway address Solve network connectivity problems Solve network printing problemsVerify communication over the network Solve network connectivity problems 1Problems with Mac OS Solve common Macintosh problems Cause Solution Software troubleshootingPrint queue might be stopped Hardware troubleshooting Supplies and accessories Order through service or support providers Order parts, accessories, and suppliesOrder directly from HP Order directly through the HP Easy Printer Care software Type of item Description or use Order number Part numbersPaper handling Printing supplies One fuser assembly AccessoriesCable and interface Enhanced EIO Cards HP Jetdirect Connectivity J4135A Hewlett-Packard limited warranty statement Service and support Customer self repair warranty service Print cartridge limited warranty statement Online Services HP service agreementsHP Customer Care HP support and information for Macintosh computers Enww Specifications Table C-2Dimensions with all doors and trays fully opened Physical specificationsModel Height Depth Width Weight Model Height Depth Width Table C-3Power requirements Electrical specificationsTable C-4Power consumption average, in watts1 Specification Volt models Acoustic emissions Table C-5Sound power level1Operating environment Table C-6Sound pressure level1 Regulatory information FCC regulations Environmental product stewardship program HP LaserJet print supplies Return and recycling instructionsUnited States and Puerto Rico Non-US returns Paper HP LaserJet M9040 and HP LaserJet M9050 device Material restrictions Material Safety Data Sheet Msds For more information Country/region specific statements Laser safetyDeclaration of Conformity Declaration of Conformity Luokan 1 laserlaite Canadian DOC regulations Varoitus Index Symbols/Numerics MFP Enww Enww Msds Macintosh Enww FIH Quality Size, copy Enww Enww