Clear a staple jam from the stapler/stacker | HP M9050 MFP specification

Clear a staple jam from the stapler/stacker

1.Move the stapler/stacker away from the MFP.

Figure 12-53Clear a staple jam from the stapler/stacker (1 of 9)

2.Open the stapler unit door.

Figure 12-54Clear a staple jam from the stapler/stacker (2 of 9)

3.Pull the cartridge out.

Figure 12-55Clear a staple jam from the stapler/stacker (3 of 9)

4.Pull up on the lever labeled with a green dot.

Figure 12-56Clear a staple jam from the stapler/stacker (4 of 9)

208 Chapter 12 Problem solve

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HP M9050 MFP manual Clear a staple jam from the stapler/stacker

Contents

Page Page HP LaserJet M9040/M9050 MFP Page Table of contents Software for Windows Use the product with Macintosh Connectivity Paper and print mediaPrint tasks Copy Scan and send to e-mail 10 Fax Manage and maintain Problem solve Appendix a Supplies and accessories Appendix B Service and support Appendix C SpecificationsAppendix D Regulatory information 263 Xii Product Basics Product introduction Functions Product featuresResolution Speed and throughput Copying and sending User interfaceLanguage and fonts Print cartridge Output Environmental features Security features Product walkaround 2Product walkaround Sheet stapler/stacker Output devicesSheet stacker Multifunction finisher Booklets Bin mailbox Control panel Data light Use the control panelControl-panel layout Ready light Home screen Buttons on the touchscreen Control-panel help systemControl-panel help system on Use the Administration menu Navigate the Administration menu 1Information menu Administration InformationInformation menu Menu item Sub-menu item Values Description Administration Default Job Options Default Job Options menuDefault Options for Originals 2Default Options for Originals menu Default Copy Options Administration Default Job Options Default Copy Options3Default Copy Options menu 4Fax Send menu Default Fax OptionsAdministration Default Job Options Default Fax Options 5Fax Receive menu Document File Type Choose the file format for the e-mail Default E-mail OptionsAdministration Default Job Options Default E-mail Options Tiff Post Scanned files Default Send to Folder Options Tiff Version Tiff 6.0 default Default Print Options Administration Default Job Options Default Print Options6Default Print Options menu Administration Time/Scheduling Time/Scheduling menu7Time/Scheduling menu Friday Saturday Sunday Sleep Time Monday Tuesday Custom Wednesday Thursday Friday Saturday Sunday Administration Management Management menu8Management menu Administration Initial Setup Networking and I/O Initial Setup menuAdministration Initial Setup Networking and I/O IPV6 Settings Enable Manual SettingsDefault IP Dhcp Release DHCPV6 Policy Manual Settings Use the Manual Settings menu toAddress Proxy Server Reset Security Talk EnableHttps Required Default For secure, encrypted Diagnostics Embedded Test Select All Tests Http TestSnmp Test Data Path Test Dest IP Ping TestDest Type Packet Size Packets Received Ping ResultsPackets Sent Percent Lost Following protocols IPX/SPX, Novell NetWare AppleTalk, DLC/LLC Fax Setup Administration Initial Setup Fax Setup11Fax Setup menu Error Correction Enabled default Fax Send Settings Fax Dial VolumeLow default High Mode Disabled Billing Codes Off default Detect Dial Tone EnabledDialing Prefix Off default Fax Receive Settings Rings To Answer Administration Initial Setup E-mail Setup Mail SetupSend Setup menu Administration Initial Setup Send Setup Administration Device Behavior Device Behavior menu14Device Behavior menu Copy Interrupt Enabled Scan Ahead Enabled defaultAuto Print Interrupt Enabled Letterhead Mode Override Disabled default Manual Feed EnabledEdge-To-Edge Enabled Courier Font Regular default Form Length Orientation Portrait defaultSymbol Set PC-8 default Font Source 15Print Quality menu Administration Print QualityPrint Quality menu Tray Calibration/Cleaning Create Cleaning Process Cleaning Process button Troubleshooting menu Administration Troubleshooting16Troubleshooting menu Order to test specific paper paths Source All trays Administration Resets Resets menuService menu Administration Service Software for Windows Supported operating systems for Windows Supported printer drivers for Windows UPD installation modes HP Universal Print Driver UPDUpd Select the correct printer driver for Windows HP PCL 6 driver description Priority for print settings Print jobs Settings Change printer-driver settings for WindowsChange the default settings for all Click the Device Settings tab Install the Windows software Install Windows software for direct connectionsInstall Windows software for networks Remove software for Windows Embedded Web server HP Web JetadminSupported utilities HP Easy Printer Care Supported operating systems Supported browsers Software HP Jetdirect printer installer for UnixSoftware for other operating systems Linux Use the product with Macintosh Software for Macintosh Software installation types for MacintoshInstall Macintosh software for direct connections USB Supported operating systems for Macintosh Install Macintosh software for networks Mac OS X V10.3 and laterRendezvous HP Printer Utility Default BrowserSoftware for Macintosh computers IP Printing HP Printer Utility features Open the HP Printer Utility in Mac OS X V10.3From the Printer menu, click Printer Utility Priority for print settings for Macintosh Change printer-driver settings for Macintosh Remove software from Macintosh operating systems Supported utilities for MacintoshEmbedded Web server Resize documents or print on a custom paper size Use features in the Macintosh printer driverCreate and use printing presets in Macintosh Print a cover Use watermarks Print multiple pages on one sheet of paper in Macintosh Use automatic duplex printing Print on both sides of the page duplex printingSet the stapling options Print on both sides manually Select Services on the Web Use the Services menuSelect Device Maintenance Store jobs Enww Connectivity USB connection 1USB connection Connectivity Auxiliary connection Auxiliary connection port Jetlink Network configuration Configure TCP/IPv4 parametersChange the IP address Set the default gateway Set the subnet mask Configure TCP/IPv6 parameters Disable network protocols optionalDisable IPX/SPX Disable AppleTalk Disable DLC/LLCHP Jetdirect EIO print servers Enww Paper and print media Understand paper and print media use 1Supported paper and print media sizes Size Dimensions Tray 1, mailbox Trays 2, 3 Stapler StackerSupported paper and print media sizes 2Supported envelopes and postcards Enww Custom paper sizes Special paper or print media guidelines Media type Load paper and print media Load tray Load trays 2, 3, Load detectable standard-size paper in trays 2, 3, Enww 9Load trays 2, 3, and 4 6 Load undetectable standard-size paper in trays 2, 3, Load custom media in trays 2, 3, Enww 21Load custom media in trays 2, 3, and 4 6 Configure trays Configure a tray when loading mediaSelect the media by source, type, or size Source Type and Size Bin mailbox output bins Select the output binStacker or stapler/stacker output bins Multifunction finisher output bins Select an output location PrintingCopying Enww Print tasks 2Tray 2 and 3 media information Media type and tray loading1Tray 1 media information 3Tray 4 media information Heavy 64 g/m2 Heavy glossy Facing up Glossy 64 g/m2 Use printing shortcuts Use features in the Windows printer driverOpen the printer driver Set paper and quality options Set product output options Set document effectsSet document finishing options Borders , Page order , and Orientation Obtain support and product-status information Down list so you can change the settingSet job storage options Set advanced printing options Change the number of copies that are printed Printer Features section. b In the Print All Text as BlackDrop-down list, select Enabled Option to collate the pages Set the stapler at the control panel for all copy jobs Staple documentsSet the stapler at the control panel for printed jobs Set the stapler at the control panel for a single copy job Load staples Load staples in the stapler/stacker Load staples in the multifunction finisher Load staples in the multifunction finisher 4 Enww Cancel a print job Stop the current print job from the control panelStop the current print job from the software program Print on envelopes Load envelopes in tray 16Load envelopes in tray 1 3 Change the fuser levers 19Change the fuser levers 3 Close the left door Print on envelopes from a program For Windows Job storage features for printGain access to the job storage features for print For Macintosh Create a proof and hold job Use the proof and hold featureUse the personal job feature Print the remaining copies of a proof and hold job Print a personal job Use the QuickCopy featureCreate a personal job Delete a personal job Print additional copies of a QuickCopy job Use the stored job featureCreate a QuickCopy job Delete a QuickCopy job Create a stored print job Print a stored print jobDelete a stored print job Enww Copy Use the Copy screen Copy screen Set the default copy options Basic copy instructions Copy from the scanner glassCopy from the document feeder Adjust the copy settings Option name Description Copy two-sided documents automatically Copy two-sided documentsCopying two-sided documents manually Make two-sided copies from one-sided documents Touch 2-sided original, 2-sided output Make one-sided copies from two-sided documentsTouch 2-sided original, 1-sided output Copy mixed-size originals Change the copy-collation setting Copy photos and books Copy a photoCopy a book Combine copy jobs by using Job Build Touch Job Build On Cancel a copy job Print a stored copy job Job storage features for copyCreate a stored copy job Delete a stored copy job Enww Scan and send to e-mail Configure the Smtp gateway address Configure the device to send e-mailConfigure e-mail server settings Supported protocols Test the Smtp settings Use the Send E-mail screen Send documents Perform basic e-mail functionsLoad documents Send a document Use the auto-complete function Use the address book Create a recipient listUse the local address book Add e-mail addresses to the local address book Delete e-mail addresses from the local address book Original Sides Change e-mail settings for the current jobButton Description Optimize Text Scan to a folder Touch Send to Network Folder Scan to a workflow destination Enww 10 Fax Connect the fax accessory to a phone line Configure and use the fax featuresAnalog fax Analog fax Digital fax Manage and maintain Usage Information pagesMenu map File directory Fax reports Font lists Open the embedded Web server by using a network connection Embedded Web server Embedded Web server sections Sleep mode onSettings tab Tab or section Networking tab Tab or section OptionsDigital Sending tab Other links Close the embedded Web server and reopen it Open the HP Easy Printer Care software HP Easy Printer CareSupported operating systems HP Easy Printer Care software sections Section Options Overview and Support tabs Alert Settings linkColor Access Control Supplies Ordering button Use HP Web Jetadmin software HP Printer Utility for Macintosh Print a cleaningPrint a configuration Open the HP Printer Utility Order supplies online and use other support features View supplies statusUpload a file to the printer Lock or unlock printer storage devices Update the firmwareActivate the two-sided printing duplexing mode Save or print stored jobs Configuration Settings list, select Tray Configuration Configure traysChange network settings Configuration Settings list, select IP Settings Set up e-mail alerts Configuration Settings list, select E-mail Alerts Foreign Interface Harness FIH Security featuresSecure the embedded Web server Requirements Enable the FIH portal Disable the FIH portalSecure Disk Erase Authentication Security LockLock the control-panel menus Enww Set the real-time clock Touch Time/Scheduling Touch Date/Time Clean the MFP Clean the MFP hardwareClean the paper path 3Clean the paper path 2 Clean the touchscreen Clean the ADF delivery systemClean the outside of the MFP Clean the glass Locate the top and bottom ADF glass strips 16Clean the top ADF glass strip 4 Manage and maintain Clean the ADF rollers 19Clean the ADF rollers 3 20Clean the ADF rollers 4 Locate the rollers Calibrate the scanner Software Information location Configure alertsAlerts and how to set them up About the embedded Web server Manage supplies Check the print cartridge life Through HP Web JetadminPrint cartridge life expectancy On the MFP control panel Printer maintenance kit Determine memory requirements Install memoryManage memory Slot 256 MB 128 MB Total 384 MB 27Install DDR memory DIMMs 5 Enww Verify memory installation Sleep and wake Economy settingsSet the sleep delay Set the sleep time Economy settings Enww Problem solve Solve problems Troubleshooting checklist Determining Solve MFP problems Situation/Message Solution Control-panel message types Control-panel messages Clear jams Jam locations Clear jams from the duplexer Front door and print-cartridge area Upper bin Clear jams from the input-tray areas Clear jams in tray Clear jams inside the right door Clear jams in trays 2 Clear jams from the output areas Clear jams in the stacker or stapler/stacker Move the output device away from the MFP Open the top cover Clear jams in between the multifunction finisher and the MFP Clear booklet jams in the multifunction finisher 36Clear booklet jams in the multifunction finisher 3 Open the stapler-unit door Clear a staple jam from the multifunction finisher 44Clear a staple jam from the multifunction finisher 4 Remove the staple cartridge 51Clear a staple jam from the multifunction finisher 11 Clear a staple jam from the stapler/stacker 60Clear a staple jam from the stapler/stacker 8 61Clear a staple jam from the stapler/stacker 9 Clear jams in the left door fuser area Clear jams in the 8-bin mailbox Solve repeated jams Situation SolutionClean the ADF delivery system on Supported paper and print media sizes on Printer feeds incorrect page size Media-handling problemsPrinter feeds multiple sheets Printer pulls from incorrect tray Media does not feed automatically Media does not feed automatically Cause SolutionMedia does not feed from tray 2, 3, or Cause Solution Media does not feed from tray 2, 3, or Transparencies will not feed Transparencies will not feed Cause SolutionEnvelopes jam or will not feed in the MFP Cause Solution Envelopes jam or will not feed in the MFP Output is curled or wrinkled Cause Solution Output is curled or wrinkledPrinter will not duplex or duplexes incorrectly Print-quality problems associated with the environment Solve print-quality problemsPrint-quality problems associated with media Print-quality problems associated with jams Light print partial Light print entire Specks Dropouts Lines Gray background Toner smear Loose toner Repeating defects Repeating image Misformed characters Skew Curl or wave Wrinkles or creases Vertical white lines Tire tracksWhite spots on black Scattered lines Blurred print Random image repetition 88Random image repetition 1 Solve fax problems Image problems Solve copy problemsPrevent copy problems Problem Cause Solution Media-handling problems Copy and then touch Optimize Text Picture. Select TextQuality menu on page 42 or use long See Calibrate the scanner Print Qualitysubmenu, touch SetQuality menu on See Load paper and print media Performance problems Solve e-mail problems Validate the Smtp gateway addressValidate the Ldap gateway address Solve network connectivity problems Solve network printing problemsVerify communication over the network Solve network connectivity problems Solve common Macintosh problems 1Problems with Mac OS Cause Solution Software troubleshootingPrint queue might be stopped Hardware troubleshooting Supplies and accessories Order directly from HP Order parts, accessories, and suppliesOrder through service or support providers Order directly through the HP Easy Printer Care software Paper handling Part numbersType of item Description or use Order number Printing supplies Cable and interface AccessoriesOne fuser assembly Enhanced EIO Cards HP Jetdirect Connectivity J4135A Service and support Hewlett-Packard limited warranty statement Customer self repair warranty service Print cartridge limited warranty statement Online Services HP service agreementsHP Customer Care HP support and information for Macintosh computers Enww Specifications Model Height Depth Width Weight Physical specificationsTable C-2Dimensions with all doors and trays fully opened Model Height Depth Width Table C-4Power consumption average, in watts1 Electrical specificationsTable C-3Power requirements Specification Volt models Operating environment Table C-5Sound power level1Acoustic emissions Table C-6Sound pressure level1 Regulatory information FCC regulations Environmental product stewardship program HP LaserJet print supplies Return and recycling instructionsUnited States and Puerto Rico Paper Non-US returns Material restrictions HP LaserJet M9040 and HP LaserJet M9050 device Material Safety Data Sheet Msds For more information Declaration of Conformity Laser safetyCountry/region specific statements Declaration of Conformity Canadian DOC regulations Luokan 1 laserlaite Varoitus Symbols/Numerics Index MFP Enww Enww Macintosh Msds Enww Quality FIH Size, copy Enww Enww