Table 2-16Troubleshooting menu (continued)

Menu item

Sub-menu item

Sub-menu item

Values

Description

 

 

 

 

 

Paper Path Test

Print Test Page

 

Print

Generate a test page for testing the paper-

 

 

 

 

handling features. Define the path for the test

 

 

 

 

in order to test specific paper paths.

 

 

 

 

 

 

Source

 

All trays

Specify whether the test page is printed from

 

 

 

Tray 1

all trays or from a specific tray.

 

 

 

 

 

 

 

Tray 2

 

 

 

 

(Additional trays are

 

 

 

 

shown, if applicable.)

 

Destination

All bins

 

Stacker Bin

 

Standard Output Bin

Select the output option for the test page. Send the test page to all output bins or only to a specific bin.

 

Duplex

Off (default)

Select whether the duplexer should be

 

 

On

included in the test.

 

 

 

 

 

 

 

 

Copies

1,10,50,100,500

Select how many pages should be sent from

 

 

Default=1

the specified source as part of the test.

 

 

 

 

 

 

 

Service Test

 

Follow the on-screen

Provides a series of prompts that the user can

 

 

instructions.

follow to discover if the printer is functioning

 

 

 

properly. It also makes sure that paper is not

 

 

 

in the paper path.

 

 

 

 

Print/Stop Test

 

Continuous value

Isolate faults by stopping the device during

 

 

from 0 to 60,000

the print cycle and observing where in the

 

 

milliseconds.

process the image degrades. To run the test,

 

 

Default: 0

specify a stop time. The next job that is sent

 

 

 

to the device stops at the specified time in the

 

 

 

process.

 

 

 

 

Scanner Tests

 

 

A service technician can use this menu item

 

 

 

to diagnose potential problems with the

 

 

 

device scanner.

 

 

 

 

Control Panel

LEDs

 

Verify that the components of the control

 

 

 

panel are functioning correctly.

 

Display

 

 

 

 

 

 

 

 

 

Buttons

 

 

 

 

 

 

 

Touchscreen

 

 

 

 

 

 

ENWW

Use the Administration menu 45