4.Push the 8-bin mailbox back into place, and then reattach the upper bin. Figure 12-68Clear jams in the 8-bin mailbox (3 of 3)

NOTE: Check that the paper used is not thicker than the 8-bin mailbox supports. See Supported paper

and print media sizes on page 81.

 

Solve repeated jams

 

Situation

 

Solution

General repeated jam problems

1. Verify that the media is correctly loaded in the trays and that

 

 

all width guides are correctly set (see Print tasks on page 97).

 

 

2. Verify that the paper tray is set for the size of media installed

 

 

and that the tray is not overloaded.

 

 

3. Try turning over the stack of media in the tray. If you are

 

 

using prepunched or letterhead paper, try printing from tray 1.

 

 

4. Do not use previously printed media or torn, worn, or

 

 

irregular media. For recommended media for your MFP, see

 

 

Supported paper and print media sizes on page 81.

 

 

5. Check the media specifications. (See Supported paper and

 

 

print media sizes on page 81.) If media is outside of the

 

 

recommended specifications, problems can occur.

 

 

6. MFP might be dirty. Clean the MFP as described in Clean

 

 

the MFP on page 170.

 

 

7. Check that all damaged or jammed media is removed from

 

 

MFP.

Repeated jams in the ADF

1. The ADF might be dirty. Clean the ADF as described in

 

 

Clean the ADF delivery system on page 172.

NOTE:

If jams continue, contact your HP-authorized service provider. (See the HP support flyer or go

to www.hp.com/support/ljm9040mfp or www.hp.com/support/ljm9050mfp.)

212 Chapter 12 Problem solve

ENWW

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HP M9050 MFP manual Solve repeated jams, Situation Solution, Supported paper and print media sizes on, MFP on