Section

Options

 

 

 

Device List tab

● Devices list: Shows the products that you can select.

When you open the software, this is the

NOTE: The product information appears either in list form or as icons,

first page that appears.

depending on the setting for the View as option.

NOTE: To return to this page from any

● The information on this tab includes current alerts for the product.

tab, click My HP Printers in the left side

● If you click a product in the list, the HP Easy Printer Care opens the

of the window.

 

Overview tab for that product.

 

 

Compatible Printers

Provides a list of all the HP products that support HP Easy Printer Care software.

 

 

Find Other Printers window

Click the Find Other Printers link in the Devices list to open the Find Other

Add more products to the

Printers window. The Find Other Printers window provides a utility that detects

other network printers so that you can add them to the My HP Printers list and then

My HP Printers list

monitor those products from your computer.

 

 

Overview tab

● Device Status section: This section shows product-identification information

Contains basic status information for the

and the product status. It indicates product-alert conditions, such as an empty

print cartridge. After you correct a problem with the product, click the refresh

device

button

in the upper-right corner of the window to update the status.

 

● Supplies Status section: Shows detailed supplies status, such as the

 

percentage of toner remaining in the print cartridge and the status of the paper

 

that is loaded in each tray.

 

● Supplies Details link: Opens the supplies status page to view more detailed

 

information about product supplies, ordering information, and recycling

 

information.

 

 

Support tab

● Device Status section: This section shows product-identification information

Provides links to support information

and the product status. It indicates product-alert conditions, such as an empty

print cartridge. After you correct a problem with the product, click the refresh

 

button

in the upper-right corner of the window to update the status.

 

● Device Management section: Provides links to information about HP Easy

 

Printer Care, to advanced product settings, and to product usage reports.

 

● Troubleshooting and Help: Provides links to tools that you can use to resolve

 

problems, to online product support information, and to online HP experts.

 

 

Settings tab

● About: Provides general information about this tab.

Configure product settings, adjust print-

● General: Provides information about the product, such as the model number,

quality settings, and find information

serial number, and the settings for date and time, if they are available.

about specific product features

● Information Pages: Provides links to print the information pages that are

 

NOTE: This tab is not available for

available for the product.

some products.

● Capabilities: Provides information about product features, such as duplexing,

 

 

the available memory, and the available printing personalities. Click Change

 

to adjust the settings.

 

● Print Quality: Provides information about print-quality settings. Click

 

Change to adjust the settings.

 

● Trays / Paper: Provides information about the trays and how they are

 

configured. Click Change to adjust the settings.

 

● Restore Defaults: Provides a way to restore the product settings to the factory

 

defaults. Click Restore to restore the settings to the defaults.

 

 

HP Proactive Support

When enabled, HP Proactive Support routinely scans your printing system to identify

 

potential problems. Click the more info link to configure how frequently the scans

 

occur. This page also provides information about available updates for product

 

 

 

ENWW

HP Easy Printer Care 157