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Troubleshooting Norton Personal Firewall
Troubleshoot Norton Personal Firewall problems
If your email program maintains copies of sent messages in its Sent or Out folder, you can reopen the email message, remove the private information, and send the message again.
Why doesn’t Norton Personal Firewall notify me before letting programs access the Internet?
See “Enable Automatic Program Control” on
page 76.
If Automatic Program Control is on, Norton Personal Firewall creates rules for programs that it recognizes without notifying you.
Why can’t I print to a shared computer or connect to a computer on my local network?
See “Organize computers into network zones” on page 62.
Norton Personal Firewall blocks the use of Microsoft networking to prevent someone from connecting to your computer over the Internet.
To allow the use of your local network, including file and printer sharing, place the computers on your local network in the Trusted Zone.
Why can’t I connect to the Internet via my cable modem?
If your network accesses the Internet via a cable connection, you may need to make your computer’s NetBIOS name visible. While the NetBIOS name is visible, the files and folders on your computer remain hidden.
To make your NetBIOS name visible
1Open Norton Personal Firewall.
2In the Security Center,
3In the Personal Firewall window, on the Advanced tab, click General Rules.
4In the General rules dialog box, click Default Inbound NetBIOS Name.
5Click Modify.
6In the Modify Rule dialog box, on the Action tab, click Permit Internet access.
7Click OK.
8In the General Rules dialog box, click OK.
9In the Personal Firewall window, click OK.
