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Responding to emergencies
If you have an emergency, these procedures can help you find the solution to your problem.
If you think your computer is under attack
See “Stop Internet communication with Block Traffic” on page 44.
If your computer is behaving unpredictably, and you have determined that the behavior is not due to a virus or a corrupted file, you may be the victim of an Internet attack.
If you suspect that someone is attacking your computer, immediately disconnect your computer from the Internet. If you have not yet installed Norton Personal Firewall, install it now.
If you have installed Norton Personal Firewall, you can use its security tools to block the attack, investigate the attacker, and prevent this type of attack in the future.
To block and investigate an attack
1Open Norton Personal Firewall.
2Click Block Traffic.
This immediately stops all incoming and outgoing communication with other computers.
3If you are using the Security Monitor, click Security Center.
4In the Security Center, click Statistics.