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Troubleshooting
Install
View Device Error Window
Login
Utility Meter Configure Tasks
# /opt/meter/bin/SetupCLI
What is
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Figure
3-2
Utility Meter GUI Main Window Panes
The information in the
Managed Devices
pane is referred to as the
Managed Devices Tree
. To display all of the storage and PPU device nodes that are currently configured in the Utility Meter, click the expansion buttons in the
Managed Devices
pane.
3.2 The Main Window 45
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Contents
HP Utility Meter Users Guide for version
Page
Table of Contents
Troubleshooting the Utility Meter
Performing Utility Meter Tasks
Verifying Utility Meter Operation
Site Preparation Form for Utility Ready Storage
Site Preparation Form for Pay Per Use
Page
List of Figures
Page
Common Utility Meter Tasks Recommended Minimum Hardware
List of Tables
Page
Intended Audience
About This Document
Publishing History
Document Organization
Common Utility Meter Tasks
Typographic Conventions
Locating This Guide
Related Documents
HP Encourages Your Comments
Page
Overview
Introduction
Introduction
Reminder of What was New in Version
What is New for Version
Recommended Hardware
Swapping Utility Meter Hardware
EVA
Supported URS Platforms
Supported PPU Platforms
Software
Utility Meter Software Dependencies
Utility Meter Software Back Up
Utility Meter Directory Structure
Installation and Support Services
Data Sent to HP
Missing Usage Reports
Data Transport Methods
Ordering
Utility Pricing Solutions Web Portal
Introduction
Installing and Configuring the Utility Meter Software
Before Going to the Customer Site
Skills Required
Installing the HP Systems Insight Manager Software
Configuring the HP-UX System Parameters
Installing the Utility Meter Software
Usr/sbin/swinstall -s path-to-depotT5462A
Usr/sbin/swinstall -s path-to-depotT2805AA
# /usr/sbin/swinstall
# /usr/sbin/swinstall -s hostnamepathname T2805AA \
Completing the Utility Meter Software Installation
Configuring the Utility Meter Parameters
# /usr/sbin/shutdown -r
# /opt/meter/bin/monitor status
# /usr/bin/X11/xclock
# export DISPLAY=10.x.x.x0.0
# /opt/meter/bin/umGUI
Utility Meter GUI Main Window
# /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start
# /opt/meter/bin/SetupCLI
URS XP Only Installing the XP CV AE CLI Software
Avoiding CLI Conflicts
Email Masquerading
# /opt/meter/sbin/sendmail-config
Automated email Masquerading
Manual email Masquerading
Verifying email Masquerading
Try esmtp umeter@hostname.corp.example
Try esmtp umeter@localhost
Completing the Utility Meter Installation and Configuration
Configuring PPU Partitions and URS Devices
Verifying the Utility Meter Operation
Upgrading the Utility Meter Software to Version
Installing and Configuring the Utility Meter Software
Information
Performing Utility Meter Tasks
Utility Meter GUI Main Window should appear
Starting the Utility Meter GUI
Starting the Utility Meter GUI
Main Window
Main Window
Performing Utility Meter Tasks
Utility Meter Help Information
Utility Meter Configure Tasks
Network Configuration
Utility Meter Software Parameters
To Change the Utility Meter Software Parameters
# /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start
Copy the Meters Configuration
Load the Meter’s Configuration
Storage Devices Namespace Configuration
Port Protocol https
Utility Meter Devices Tasks
10 Devices Tab
Configure a Device Add Device
Add an EVA Device
Performing Utility Meter Tasks
Add an XP Device
Performing Utility Meter Tasks
Add a PPU Wbem Partition/Server
13 Add Device Dialog Box for PPU Wbem Partition/Server
Change a non-URS Disk Array to URS
Modify Device
Performing Utility Meter Tasks
View Device
Change PPU Wbem Partition/Server Configuration Parameters
Remove Device
17 View Device Error Window
Discover Physical Devices
Utility Meter Diagnose Tasks
20 Diagnose Tab
Meter Connection Status
Verify Device Connection
Device Connection
Device Connection PPU Wbem Partition/Server
Page
Transfer Data through CD Task
# /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start
Transfer Data through CD Task
Performing Utility Meter Tasks
Verifying Utility Meter Operation
# /usr/bin/grep Error /etc/rc.log
Verifying the Utility Meter Hardware is Operational
Verifying the Utility Meter Software is Operational
Verifying the Correct Version of HP SIM is Installed
Verifying the CIM Server Software Is Operational
# /usr/sbin/swlist /usr/bin/grep -i sim
# /usr/bin/kill -9 processid
# /usr/bin/ps -ef /usr/bin/grep cim /usr/bin/grep -v grep
Data Transfer by Https
Verifying Connectivity from the Utility Meter to HP
# /opt/wbem/bin/osinfo
# /opt/meter/bin/ConnectionTest
# /usr/bin/mailq
Data Transfer by email
Verify PPU Agent Configuration
Verify PPU Wbem Partition/Server Configuration
Verifying the Data Acquisition Server is Running
Verifying the Utility Meter Data Transport Method
Test Connection from PPU Partition to UPS Web Portal
Test Connection from PPU Agent to Utility Meter
UPS Portal Welcome
Page
Verifying a Storage Device
Verifying a Device is Configured in the Utility Meter
Verifying the Connection from the Utility Meter to HP
Verifying a Device is Connected to the Utility Meter
# /usr/bin/rm /tmp/cli.out
Device Manager CLI version
Troubleshooting Overview
Troubleshooting the Utility Meter
# /usr/bin/hostname
# /usr/sbin/shutdown -R -H
Utility Meter Software
Troubleshooting a Storage Device
Troubleshooting a Device
Verifying the Correct Version of XP CV AE CLI is Installed
Troubleshooting a Wbem Device
Fixing a Disconnected Device with Red Box
Osinfo -hhostname -s-ulogin
# /opt/meter/bin/monitor stop
Table A-1 PPU Site Preparation Form
Site Preparation Form for Pay Per Use
Networking details on the PPU Wbem Partition/Server
Table B-1 PPU Networking Details Form
Site Preparation Form for Utility Ready Storage
Networking Details for the Command View XP AE Server
Networking Details for the Command View EVA Server
100
Cpuid
Data Fields Sent from the Utility Meter to HP
Data Fields Sent from the Utility Meter to HP
CLI
Glossary
104
Index
Index
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