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HP Pay per use (PPU) 4.9.2 Verifying a Device is Connected to the Utility Meter, 4.9.3 Verifying the Connection from the Utility Meter to HP, Add Device, Device Connection

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Figure 4-5 Utility Meter GUI Managed Devices

If the physical disk arrays that are managed by the device do not appear, see Add Device.

If the Utility Meter GUI's Managed Devices Tree (left pane) contains all of the devices and physical disk arrays, then you have verified that they are configured and metered by the Utility Meter.

4.9.2 Verifying a Device is Connected to the Utility Meter

To verify that a device is connected to the Utility Meter, see Device Connection.

If there is a problem with the connection from a device to the Utility Meter, you need to troubleshoot the Utility Meter. For storage-device troubleshooting information, see Troubleshooting a Storage Device.

4.9.3 Verifying the Connection from the Utility Meter to HP

To verify the connection from the Utility Meter to HP for a URS installation, see Verifying Connectivity from the Utility Meter to HP.

If there is a problem with the connection from the Utility Meter to HP, you need to troubleshoot the Utility Meter. For Utility Meter troubleshooting information, see Chapter 5: “Troubleshooting the Utility Meter”.

4.9 Verifying a Storage Device 87

Contents

Fifth Edition Page Table of Contents Page Page Page List of Figures Page List of Tables Page About This Document 1 Intended Audience 2 Publishing History 3 Document Organization 4 Common Utility Meter Tasks 5 Locating This Guide 6 Typographic Conventions 7 Related Documents 8 HP Encourages Your Comments Page 1 Introduction 1.1 Overview http:/ /www.hp.com/go/payperuse Figure 1-1Flow of Metered Usage Data 1.2 What is New for Version 1.3Reminder of What was New in Version 1.4Recommended Hardware 1.4.3 Supported URS Platforms 1.5 Software 1.5.1 Utility Meter Software Dependencies 1.5.2Utility Meter Software Back Up 1.5.3 Utility Meter Directory Structure 1.6Installation and Support Services 1.7 Data Sent to HP 1.8 Missing Usage Reports 1.9Data Transport Methods 1.10 Utility Pricing Solutions Web Portal 1.11 Ordering Page 2 Installing and Configuring the Utility Meter Software 2.1 Overview 2.2 Skills Required 2.3Before Going to the Customer Site 2.4Configuring the HP-UXSystem Parameters 2.5 Installing the HP Systems Insight Manager Software 2.6 Installing the Utility Meter Software /usr/sbin/swinstall -s <path-to-depot> T2805AA /usr/sbin/swinstall -s <path-to-depot> T5462A 2.6.2 Installing the Utility Meter Software from the Software Media (CD or DVD) # /usr/sbin/swinstall # /usr/sbin/swinstall –s hostname:pathname T2805AA 2.7 Configuring the Utility Meter Parameters # /usr/bin/X11/xclock & # export DISPLAY=10.x.x.x:0.0 # /opt/meter/bin/umGUI Figure 2-1Utility Meter GUI Main Window NOTE: If this error message appears: you did not set the DISPLAY environment variable If this error message appears: # %%Data Acqusition Server not launched a.# /opt/meter/bin/monitor stop b.# /opt/meter/bin/monitor start 2.8 URS XP Only – Installing the XP CV AE CLI Software 2.9 email Masquerading 2.9.1 Automated email Masquerading # /opt/meter/sbin/sendmail-config 2.9.2 Manual email Masquerading Determine the configuration file that is being used by /usr/sbin/sendmail –d0.20 –bv| /usr/bin/grep “Def Conf file” 2.9.3 Verifying email Masquerading NOTE: You must use Ctrl-D to exit from the interactive sendmail application #/usr/sbin/sendmail -bt -C /etc/mail/sendmail.cf> $j (Where $j is the fully qualified hostname of the Utility Meter) meter.corp.example > /try esmtp umeter@localhost > /try esmtp umeter@hostname.corp.example 2.10 Configuring PPU Partitions and URS Devices 2.11Verifying the Utility Meter Operation 2.12 Completing the Utility Meter Installation and Configuration 2.13 Upgrading the Utility Meter Software to Version Page 3 Performing Utility Meter Tasks 3.1 Starting the Utility Meter GUI Figure 3-1Utility Meter GUI Main Window NOTE: If the Utility Meter GUI does not appear and you see this error: If you see this error appear: 3.2The Main Window Page Page 3.3 Utility Meter Help Information 3.4 Utility Meter Configure Tasks Figure 3-6Configure Tab 3.4.1 Network Configuration Use this procedure to: 3.4.1.1Utility Meter Software Parameters 3.4.1.2To Change the Utility Meter Software Parameters Page 3.4.2 Copy the Meter's Configuration Copy the Meter's configuration To copy the Utility Meter's configuration: /tmp Figure 3-8Save the Meter's Configuration Message Figure 3-9Namespace Configuration Dialog Box •Namespace (according to the disk array manufacturer) •Port (5989) •Protocol (https) and then click the Add button 3.5 Utility Meter Devices Tasks Figure 3-10Devices Tab 3.5.1 Configure a Device (Add Device) EVA: This is a URS Devices 3.5.1.1Add an EVA Device Page 3.5.1.2 Add an XP Device Page 3.5.1.3 Add a PPU WBEM Partition/Server /opt/wbem/sbin/ssltrustmgr -a -f /var/opt/meter/servers.pem -c <new_cert_file 3.5.2.1 Change a non-URSDisk Array to URS Page 3.5.2.2 Change PPU WBEM Partition/Server Configuration Parameters ID Number View Device 3.5.4 Remove Device 3.5.5 Discover Physical Devices 3.6 Utility Meter Diagnose Tasks Figure 3-20Diagnose Tab 3.6.1 Meter Connection Status To perform the Meter Connection Status task, follow this procedure: 2.In the Utility Meter GUI, click the Diagnose tab 3.6.2.1 Verify Device Connection 3.6.2.2 Device Connection - PPU WBEM Partition/Server Test Connection If the Utility Meter is connected to the specified partition/server, then the ON Figure 3-25Diagnose PPU WBEM Partition/Server Results Window Troubleshooting a WBEM Device 3.7Transfer Data through CD Task Page Page Page 4 Verifying Utility Meter Operation 4.1Verifying the Utility Meter Hardware is Operational 4.2Verifying the Utility Meter Software is Operational 4.3 Verifying the Correct Version of HP SIM is Installed 4.4 Verifying the CIM Server Software Is Operational # /usr/bin/ps -ef| /usr/bin/grep cim | /usr/bin/grep -vgrep # /usr/bin/kill -9 process_id 4.5 Verifying Connectivity from the Utility Meter to HP 4.5.2 Data Transfer by email 2.Execute the following sendmail command: /usr/bin/su umeter email_address Wait for the email to arrive. The email: comes from 4.6 Verifying the Data Acquisition Server is Running 4.7 Verifying the Utility Meter Data Transport Method 4.8 Verifying a PPU Partition 4.8.3 Test Connection from PPU Agent to Utility Meter # /usr/sbin/ppuconfig –t $ ppu config/test_connection C:\Program Files (x86)\Hewlett-Packard\ppu>ppuconfig –t # /usr/bin/netstat -an| grep Page Figure 4-2Meter Connectivity Input Page Figure 4-3Meter Connectivity Verification Page Time stamp 4.9Verifying a Storage Device Figure 4-5Utility Meter GUI Managed Devices 4.9.2 Verifying a Device is Connected to the Utility Meter 4.9.3 Verifying the Connection from the Utility Meter to HP Verifying Connectivity from the Utility Meter to HP 4.9.4 XP Only – Verifying the Correct Version of XP CV AE CLI is Installed #/opt/CLI/hdvmcli.sh > /tmp/cli.out 2>&1 #/usr/bin/grep -iversion /tmp/cli.out # /usr/bin/rm /tmp/cli.out 5 Troubleshooting the Utility Meter 5.1Troubleshooting Overview 5.2Utility Meter Software 5.3 Troubleshooting a Device 5.3.2 Troubleshooting a WBEM Device cimserver cimprovider -ls 5.4 Fixing a Disconnected Device (with Red Box) #/opt/meter/bin/monitor stop #/opt/meter/bin/monitor start A Site Preparation Form for Pay Per Use A.1 Networking details on the PPU WBEM Partition/Server B Site Preparation Form for Utility Ready Storage B.1 Networking Details for the Command View XP AE Server B.2 Networking Details for the Command View EVA Server Page C Data Fields Sent from the Utility Meter to HP Table C-2XP and EVA Usage Data Fields Sent from the Utility Meter to HP Glossary Page Index