. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trouble | Possible Cause(s) | Suggested Solution(s) |
|
|
|
Monitor image is | Monochrome monitor in | Your monitor is not capable of |
monochrome. | use. | displaying a color image; however, |
|
| images scanned in color retain all |
|
| color data and are acquired into |
|
| your image editing application |
|
| with all colors intact. |
|
|
|
| Macintosh computer | Choose Control Panel(s) from the |
| monitor is not set | Apple menu. Find and open |
| properly on Control | Monitors. Click Colors, then click |
| Panel. | the largest value in list box. Close |
|
| and try again. |
PC monitor is not set properly for color.
Follow the manufacturer’s instructions for setting color for your monitor and video adapter.
Macintosh computer | |
white image. | Monitor not set properly |
| on Control Panel. |
Choose Control Panel(s) from the Apple menu. Find and open Monitors. Click Colors, then click the largest value in list box. Close and try again.
PC monitor is not set properly for color.
Follow the manufacturer’s instructions for setting color for your monitor and video adapter.
Your monitor does not | Upgrade your color display card. |
support enough color |
|
depth. |
|
A partial image is acquired in a window in your PC application.
Pressing ESC to cancel an acquire may result in this condition in some applications.
Close the window without saving it, reenter the KODAK Driver window, and rescan the image.
Only a small portion of the full image was acquired.
The focus rectangle is still in place over the prescan image; only the area within the rectangle was acquired.
Repeat the steps to obtain the scan; however, after the focus step, click once to remove the focus rectangle.
