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Technical Assistance
Refer to the following sources for assistance if you have questions as you work with the Scanner.
If you encounter difficulties with hardware, with scanned images or with product performance, refer to “Appendix C — Troubleshooting.”
If you notice circular shaped objects in scanned images — like water spots or bubbles — be certain that you follow the procedure at the beginning of each work session that is described at the end of “Ap- pendix C — Troubleshooting.” Doing so will help to ensure that you remove dust buildup before scanning.
If a message appears on the computer screen that you do not under- stand, refer to “Appendix D — Messages from KODAK Drivers.”
If you need other assistance from this manual, refer to the “Contents” and the “Index.”
If you are unable to find answers from this manual, contact your dealer.
If you are a customer in the United States and you are unable to find answers to your questions using this manual or from you dealer, call Kodak at
If you are a customer in Canada and you are unable to find answers to your questions using this manual or from your dealer, call Kodak at 1-
If you are a customer outside the United States or Canada and you are unable to find answers to your questions using this manual, contact your local Kodak representative for technical assistance.
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