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Image
Trouble | Possible Cause(s) | Suggested Solution(s) |
|
|
|
Spots or other unwanted | Defects in film. | Substitute another image (if |
shapes appear in the |
| available) or correct the defect(s) |
image. |
| while working with the image in |
|
| Photoshop. |
|
|
|
| Dirt on film | Remove and clean film. Try again. |
|
|
|
| Dust has accumulated | Clean the diffuser as described at |
| on the diffuser glass. | the end of this appendix and try |
|
| again. |
|
|
|
The image appears blank | Unexposed portion of | Move 35 mm Holder left or right |
after scanning. | 35 mm film being | until image is scanned. |
| scanned. |
|
Empty portion of 35 mm Holder being scanned.
Move 35 mm Holder left or right until image is scanned, or load film into Holder if it is empty.
| The Holder is empty. | Load film into Holder. |
|
|
|
Scanned image is | Film reversed in Holder. | Ensure that the film is properly |
reversed. |
| loaded in the Holder. Refer to |
|
| Chapter 4 (Macintosh) or Chapter |
|
| 8 (PC). |
|
|
|
Images with consistently | Monitor gamma may not | Make sure your monitor gamma is |
be calibrated properly. | calibrated properly, per | |
contrast when using |
| instructions in your Photoshop |
Adobe Photoshop. |
| manual. |
|
|
|
Scanned image is the | Incorrect film type | Choose correct film type on the |
negative of the actual | selected. | Film popup menu in the Driver |
image. |
| window, and |
Troubleshooting G