. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Image

Trouble

Possible Cause(s)

Suggested Solution(s)

 

 

 

Spots or other unwanted

Defects in film.

Substitute another image (if

shapes appear in the

 

available) or correct the defect(s)

image.

 

while working with the image in

 

 

Photoshop.

 

 

 

 

Dirt on film

Remove and clean film. Try again.

 

 

 

 

Dust has accumulated

Clean the diffuser as described at

 

on the diffuser glass.

the end of this appendix and try

 

 

again.

 

 

 

The image appears blank

Unexposed portion of

Move 35 mm Holder left or right

after scanning.

35 mm film being

until image is scanned.

 

scanned.

 

Empty portion of 35 mm Holder being scanned.

Move 35 mm Holder left or right until image is scanned, or load film into Holder if it is empty.

 

The Holder is empty.

Load film into Holder.

 

 

 

Scanned image is

Film reversed in Holder.

Ensure that the film is properly

reversed.

 

loaded in the Holder. Refer to

 

 

Chapter 4 (Macintosh) or Chapter

 

 

8 (PC).

 

 

 

Images with consistently

Monitor gamma may not

Make sure your monitor gamma is

too-high or too-low

be calibrated properly.

calibrated properly, per

contrast when using

 

instructions in your Photoshop

Adobe Photoshop.

 

manual.

 

 

 

Scanned image is the

Incorrect film type

Choose correct film type on the

negative of the actual

selected.

Film popup menu in the Driver

image.

 

window, and re-scan image.

 Troubleshooting G C-3

Page 169
Image 169
Kodak RFS 3570 user manual Image