. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Message | Possible Cause(s) | Suggested Solution(s) |
|
|
|
“Firmware download | An unexpected problem |
failed. Could not load | has developed with the |
RFS3570.BIN file.” | Scanner software. |
NOTE: Firmware is |
|
downloaded automatically |
|
to the Scanner the first |
|
time that you try to access |
|
the Scanner during each |
|
work session. If this |
|
message appears, the |
|
KODAK Driver is unable |
|
to download firmware to |
|
the Scanner. |
|
Be certain that the RFS3570.BIN file is placed in the appropriate location on your hard disk as described in Chapter 3 (Macintosh) or Chapter 7 (PC), and try again.
Reinstall the KODAK Driver files as described in Chapter 3 (Macintosh) or Chapter 7 (PC), and try again.
Turn off the computer, then the Scanner. Turn on the Scanner then the computer. Try again.
“General failure in transfer. An operation error just occurred.”
(Wording may vary.)
A message of this type — which is displayed by your software application and not the TWAIN driver — indicates that the application did not receive the image.
This message should follow a message from the TWAIN driver. Refer to the explanation of the TWAIN driver message in this appendix.
