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Message | Possible Cause(s) | Suggested Solution(s) |
|
|
|
“Cannot locate the SCSI | A supported SCSI host |
host adapter.” | adapter is not installed, |
| or if installed is not |
| working properly. |
If necessary have a technician install a supported host adapter. (Refer to “Required Hardware,” in Chapter 6.)
If problems persist, have a technician verify that the host adapter is properly installed and is not faulty, and then try again. If necessary, have the technician repair or replace the adapter.
“Could not acquire | An unexpected, |
PreScan image.” | temporary problem |
| occurred with the |
| Scanner that is |
| preventing the retrieval |
| of an image when you |
| click the button. |
Try the operation again; if the message reappears shut down the computer system, restart, and try again.
An unexpected problem has developed with the Scanner software.
If the steps suggested just above do not resolve the problem, reinstall the Scanner software as described in Chapter 3 (Macintosh) or Chapter 7 (PC), and try again.
“Could not acquire | Same as “Could not |
Preview image.” | acquire PreScan image” |
| just above. |
Same as “Could not acquire PreScan image” just above.
“Could not acquire Select | Same as “Could not |
image.” | acquire PreScan image” |
| just above. |
Same as “Could not acquire PreScan image” just above.