Lexmark 9500 Series manual Improving print quality, Aligning print cartridges, 181

If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears:

1Click Learn More on the message.

2Click Report a non-Lexmark print cartridge.

To prevent the message from appearing again for the indicated cartridge(s):

•Replace your cartridge(s) with new Lexmark print cartridge(s).

•If you are printing from a computer, click Learn more on the message, select the check box, and click Close.

•If you are using the printer without a computer, press Cancel.

Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.

Improving print quality

If you are not satisfied with the print quality of a document, make sure you:

•Use the appropriate paper for the document. If you are printing photos or other high quality images, for best results use Lexmark Perfectfinish Photo Paper or Lexmark Photo Paper.

•Use a paper that is a heavier weight or bright white.

•Select a higher print quality.

If the document still does not have the print quality you want, follow these steps:

1Align the print cartridges. For more information, see “Aligning print cartridges” on page 181. If print quality has not improved, continue to step 2.

2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 182.

If print quality has not improved, continue to step 3.

3Remove and reinsert the cartridges. For more information, see “Removing a used print cartridge” on page 180 and “Installing print cartridges” on page 178.

If print quality has not improved, continue to step 4.

4Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 182.

If print quality is still not satisfactory, replace the cartridge. For more information, see “Ordering paper and other supplies” on page 185.

Aligning print cartridges

1Load plain paper.

2Press repeatedly until Maintenance is highlighted.

3Press .

4Press repeatedly until Align Cartridges is highlighted.

5Press .

An alignment page prints.

Maintaining the printer

181