Lexmark 9500 Series Can receive but not send faxes, 242, Make Sure FAX Forwarding is not Selected

4Check to see if On is selected.

5If not, press or until On appears.

6Pressto save.

CHECK INK

Check the ink levels, and install a new print cartridge if necessary.

MAKE SURE FAX FORWARDING IS NOT SELECTED

1From the control panel, press or repeatedly until Fax is highlighted.

2Press .

3Press or repeatedly until Fax Setup is highlighted.

4Press .

5Press or repeatedly until Ringing and Answering is highlighted.

6Press .

7Press or repeatedly until you reach Fax Forward.

8Press or repeatedly until Off appears.

9Pressto save the setting.

Can receive but not send faxes

These are possible solutions. Try one or more of the following:

CHECK MODE SELECTION

To make sure the printer is set for faxing:

1Press or repeatedly until Fax is highlighted.

2Press .

CHECK DOCUMENT PLACEMENT

Load the original document facedown in the upper left corner of the scanner glass.

CHECK THE DIAL PREFIX SETTING

1From the control panel, press or repeatedly until Fax is highlighted.

2Press .

3Press or repeatedly until Fax Setup is highlighted.

4Press .

Troubleshooting

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