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Lexmark 9500 Series manual Setting up the printer on a Windows operating system

Models: 9500 Series

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Setting up the printer on a Windows operating system

1Before you unpack the printer or attach anything, locate the CD for Windows.

2Make sure the computer is on, and then insert the CD for Windows. Wait several seconds for the install screen to appear.

Note: If the install screen does not appear automatically, click Start Run, and then type D:\setup.exe, where D is the letter of your CD-ROM drive.

3Follow the instructions on the computer screen to set up the printer.

Your security software may notify you that Lexmark software is trying to communicate with your computer system. Always allow these programs to communicate. This is necessary for the printer to work properly.

Installing the optional Tray 2

You can purchase and install an optional Tray 2 to increase the paper loading capacity of the printer.

Setting up the printer

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Lexmark 9500 Series manual Setting up the printer on a Windows operating system, Installing the optional Tray

Contents

Series All-In-One Users Guide 2007Page Contents Loading paper and original documents 100 102112 Copying 133 Scanning 142152 169 178187 214 212213 215236 234235 237279 261277 Page Finding information about the printer Where to findFinding info rma tion about the p rinter DescriptionUsers Guide Click Yes Users Guide appears on the screenMail support Where to find North AmericaWhere to find rest of world For e-mail support, visit our Web siteScroll through the Web page to view the warranty Where to find USClick Customer Support Click Warranty Information Windows users-See the Users Guide Ope rating s ys tem no t iceOperating system notice Safety info rm ation Setting up the printe r Checking the box contentsUnderstanding the parts of the printer UseSlots Page Cable modem to the printer DSL, or cable modemLine port Setting up the printer on a Windows operating system Installing the optional TrayPage Equipment Getting the printer ready to faxChoosing a fax connection BenefitsPrinter Connecting directly to a telephone wall jackSend faxes using the computer Telephone wall jack Printer Computer modemConnecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Norway France Denmark Portugal Using an RJ11 adapterCountry/region United Kingdom Italy Ireland Sweden Finland Page Czech Republic Russia Belgium Country/region Saudi Arabia Israel United Arab EmiratesEgypt Poland Bulgaria Australia Spain South Africa TurkeyCountry/region Setting up to fax while behind a PBXYou may use an adapter with your printer Understanding the control panel Using a digital phone serviceUsing the control panel Following diagrams explain the sections of the control panel Check wireless statusDisplay Finger groove Press ToPress To Press Installing another language control panel Navigating the control panel menus Adjusting the display for easy viewingUnderstanding and using default settings From here Understanding the Setup menuPrint Fax Settings List Network Setup You canUsing the installation software CD Windows users only Installing the printer softwareInstalling the optional XPS driver Windows Vista users only Using the installation software CD Macintosh users onlyClick Have disk Understanding the printer softwareClick Œ Control Panel Select Productivity StudioClick OK Turning printing voice notification on or offSecurity Information Wireless network examples Common home network configurationsWired network example Con nectin g the p rin t e r to a n etwo rkConnecting the printer to a network Networking the printer Setting up the printer Understanding the Network Setup menu Network Time Menu Active NetworkTCP/IP menu Wireless Setup menuGeneral networking information Assigning an IP addressHow to locate a computer IP address Configure IP addressHow to locate a printer IP address Finding IP addressesPrinting a network setup Installing the printer on additional network computersFinding a printer/print server located on remote subnets Wireless networkingTypes of wireless networks InfrastructureInstalling the printer on a wireless network Windows VistaClick Start Œ Run Interpreting the colors of the Wi-Fi indicator lightWindows XP Why do I need an installation cable? Wired networkingFinding the signal strength Installing the printer on a wired Ethernet networkCreating an ad hoc wireless network using Windows Advanced wireless setupTips for using network adapters For Windows Vista usersSelect View Available Wireless Networks For Windows XP usersSwitching between connections Click StartUnder Hardware and Sound, click Printer Switching from a USB connection to a wireless connectionSwitching from a wireless connection to a USB connection Click Start Œ Printers & FaxesFrom the Ports tab, click Add Port Connecting the printer directly to the computer Windows VistaClick Start Œ Printers and Faxes Sharing a printer in a Windows environmentPrepare the computers to share the printer Configuring a network printer manually Press to select YesLoading paper in Tray Load in g pape r a nd ori ginal do cu m entsLoading various paper types in Tray Move the paper guides to the sides of Tray Load the paper Loading paper and original documentsInsert Tray Make sure Paper capacities for TrayLoad up to Envelopes Page Page Loading labels in Tray Loading cards in TrayLoading custom-size paper in Tray Loading transparencies in TrayLoading iron-on transfers in Tray Using the small media feeder Loading banner paper in TrayUsing the automatic paper type sensor Loading the optional TrayMove the paper guides to the sides of Tray Page Understanding and using tray linking Enabling tray linkingDisabling tray linking To disable tray linking, set Tray Linking to OffPaper capacities for the optional Tray Sheets of plain paper in letter, A4, or legal sizeUnderstanding the Paper Handling menu From here You canLoading original documents on the scanner glass From herePage Automatic Document Feeder paper capacity Sheets Letter paper A4 paper Legal-size paperLoad up to Prin ting Using the Printing Preferences tabsClick Properties, Preferences, Options, or Setup Printing basic documentsNormal Quick Black and White Text Only Printing a WebPrinting photos or images from a Web Printing multiple copies of a document Click Print NowPrinting collated copies Not collatedPrinting the last page first reverse page order Printing multiple pages on one sheetClick New Watermark Printing using watermarksPrinting document files from a memory card or flash drive Printing specialty documents Pausing print jobsCanceling print jobs Choosing compatible specialty paper typesPrinting a document as a poster Printing envelopesPrinting cards Click File Œ Add Photo from Scanner Printing an image as a posterPrinting a booklet Click Next StepAssembling a booklet Printing a banner Printing iron-on transfersPrinting transparencies 100101 102 Printing on both sides of the paper duplexingUnderstanding the two-sided printing function SelectPrinting on both sides of the paper duplexing automatically 103104 Click Properties, Preferences, Options or SetupPrinting on both sides of the paper duplexing manually Understanding the Printer Default Settings menu 105For Windows XP or Windows 2000 users Resetting printer software to factory default settingsClick Start ŒSettings ŒPrinters or Printers and Faxes 106Resetting only menu settings Resetting factory default settingsResetting all settings Understanding the Print Files Options menuInserting a Bluetooth adapter Printing using Bluetooth technologySaving settings 108Setting the Bluetooth mode 109Printing using Bluetooth 110Understanding the Bluetooth Default Settings menu 111Inserting a memory card Working with p ho tosRetrieving and managing photos 112Inserting a flash drive 113Understanding the Photo Card Mode menu 114115 Understanding the PictBridge Default Print Settings menuUnderstanding the Photo Default Settings menu Photo Size Layout Quality Paper Handling116 Click Automatically save all photos to My Pictures117 Click Select photos to save Click Deselect AllClick Temporary Files Transferring photos from a memory card to a flash drive118 Editing photos Changing the Productivity Studio transfer settingsEditing photos using the control panel Changing the Productivity Studio library preferences120 Understanding the Photo Edit Mode menuBrightness Adjust the brightness of a photo Rotate Rotating a photo Changing the Resolution / Size of a photoCropping a photo 121Blurring/Sharpening a photo Applying One-Click Auto Fixes to a photoReducing the red-eye effect in a photo 122123 Enhancing photo print quality using Printing PreferencesEnhancing a photo Click Hue / Saturation Changing the Hue / Saturation of a photo124 125 Changing the Exposure setting of a photoApplying a color effect to a photo Printing all photos from a memory device Printing photosPrinting a photo or selected photos 126127 Printing photos from a PictBridge-enabled digital camera 128Printer reads only one media device at a time Printing photos from a digital camera using Dpof129 Press or to preview the photos Press to print Viewing / Printing photos from the Productivity Studio130 Click Select photos to printCreating Photo Greeting Cards Paper sizes supported DimensionsPrinting Photo Packages 131Creating and viewing a slideshow DimensionsCreating a slideshow Viewing a slideshow of photos on the control panel displayMaking a copy Understanding the Copy Mode menuCop ying 133134 Changing the default copy settingsLayout Original Size Content Type Change Default Settings Menu on135 Making a color or black-and-white copyCopying on both sides of the paper duplexing Copying photos Copying a photo using the computerPress Copy Mode menu appears 136Click Copy Now in the bottom right corner of the screen Adjusting copy quality137 138 Collating copies using the control panelMaking a copy lighter or darker Press CopyingRepeating an image on one 139140 Copying multiple pages on one sheet N-UpEnlarging or reducing an image Canceling a copy job 141Scanning a document Understanding the Scan Mode menuScan ning 142Changing the default scan settings 143Scanning images for editing Scanning a document using the computerScanning text for editing 144145 Scanning multiple photos at one time using the computerScanning a photo to Work with Documents and Photos Select Photo, Several Photos, or Document Scanning in color or black and white146 Click Custom Settings Canceling a scan jobCustomizing scan settings using the computer Setting OptionsSaving a scanned image on the computer 148Scanning clear images from magazines or newspapers Changing the Productivity Studio scan settingsClick Scan Settings Adding a file to an e-mail messageChanging the Productivity Studio e-mail screen preferences Adding a new scanned image to an e-mail messageScanning documents or images for e-mailing 150151 Click E-mail ScreenSending a fax using the control panel Faxing using th e con t rol pane lSending a fax using the control panel Entering a fax numberMethod The text box Enter a fax number using153 Name Search Phone Number Search Group SearchMethod How to Sending a fax while listening to a call On Hook Dial154 On Hook DialSending a broadcast fax at a scheduled time 155Receiving a fax manually Receiving a fax using the control panelSetting Auto Answer to On Receiving a fax automatically157 Using Caller ID from the control panelReceiving a fax with an answering machine 158 Forwarding faxesPrinting a fax on both sides of the paper Understanding the Fax Setup menu Customizing dial settings using the control panelUnderstanding the Fax Mode menu 159160 Understanding the Phone Book menuUnderstanding the History and Reports menu 161 Understanding the Ringing and Answering menuUnderstanding the Fax Printing menu Caller ID Pattern162 Understanding the Dialing and Sending menuUnderstanding the Fax Blocking menu Use thisUsing the control panel phone book 163164 Setting up a dialing prefixSetting the distinctive ring Setting up to fax while behind a PBX 165Creating a fax cover page using the control panel Managing faxes using the control panelSetting up a fax footer Printing fax activity reportsBlocking junk faxes Printing the Fax Settings ListBlocking unwanted changes to fax settings 167168 Sending a fax using the software Faxing using th e com p uterSending a fax using the computer Sending and managing faxes using the Fax Solutions SoftwareClick To Receiving a fax using the computer170 171 Setting a fax manual answer codeUsing Caller ID from the software 172 Customizing dial settings using the computerUsing the computer phone book Adding a contact to a phone book 173Setting up Speed Dial 174Click Fax History and Settings Managing faxes using the computerCustomizing settings using the Fax Setup Utility Fax Solutions Software screen appearsTab Click each tab, and change the settings as needed176 Click Change your personal information that appears on this Changing user information on a fax cover177 Enter the correct personal information Click OKMain taining th e prin t er Understanding the Maintenance menuInstalling print cartridges 178179 Refilling print cartridges Using genuine Lexmark print cartridgesRemoving a used print cartridge 180181 Improving print qualityAligning print cartridges Click Report a non-Lexmark print cartridge182 Cleaning the print cartridge nozzlesWiping the print cartridge nozzles and contacts Preserving the print cartridges 183Removing the printer from the Tray 2 base Cleaning the scanner glassCleaning the exterior of the printer 184Ordering paper and other supplies Ordering suppliesOrdering print cartridges 185Lexmark Photo Paper Lexmark PerfectFinish Photo Paper 186Paper Paper sizeTroublesho oting Setup troubleshootingPower button is not lit Incorrect language appears on the displaySoftware does not install 188Does not print 189190 Select Lexmark 9500 Series Select Uninstall Solving printer communication problemsRemoving and reinstalling the software Understanding Warning levelsTray 2 does not operate correctly Checking the port settingEnabling the USB port 192Printer cannot connect to the wireless network Network troubleshootingWireless network troubleshooting Check your security keys194 Wi-Fi indicator light is still orange 195Check the access point and, if necessary, turn it on 196197 General network troubleshootingIf the light is not on, see Power button is not lit on 198 Make sure the Wi-Fi indicator light is greenPrinter is no longer working Windows Vista Click Œ Control Panel 199Turn off and restart the computer Windows XP Click Start Œ Printers & Faxes200 Checking printer portsChecking your network name Click Properties Œ Ports201 Ping the access pointPing the printer Run the Wireless Configuration Utility 202203 Print troubleshootingImproving print quality Make Sure Paper Size is SET CorrectlyCheck Print Cartridges Poor text and graphic quality204 Review Steps to Improve Print QualityPoor quality at the edges 205Print speed is slow 206207 Ink smudges during automatic two-sided printingPartial document or photo prints Ink levels seem incorrect Photo smudges or scratchesChecking the print cartridges 208Characters on printout are missing or unexpected Ink levels seem to go down too quicklyBlank or incorrect page prints 209210 Are the Color and Print Speed Settings CORRECT?Glossy photo paper or transparencies stick together Make Sure the Truetype Font is Available on the Computer211 Prints with different fontsPrint is too dark or smudged 212 Printouts have alternating bands of light and dark printTransparencies or photos contain white lines Vertical straight lines are not smooth Check the Program SettingsPerform Maintenance on the Print Cartridges 213White lines appear in graphics or solid black areas Checking the printer status215 Settings are not savedChecking printer readiness Ready or Busy Printing is listed as the status Resolving font problemsPrinter is busy printing another job 216Printing a test Is the Problem with the PROGRAM?Make Sure the Printer is Receiving Power Test page does not printCable is not connected, is loose, or is damaged External print server is not workingRemoving an external print server 218219 Printer is plugged in but does not printPrinter is trying to print to File TRY to Locate the Printer from the Remote Computer 220Check the Printer Status Wrong printer is attached Problems when copying, scanning, or faxingPrinter is not able to communicate with the computer Experiencing poor quality or incorrect output Updating the printer softwareBidirectional communication is not established 222223 Cannot print from digital camera using PictBridgeCannot print from a Bluetooth-enabled device 224 Jams and misfeeds troubleshootingHow to clear and avoid paper jams Make Sure YOU Type in the Correct Pass KEYPrinting Manual Duplex Duplex unit does not operate correctlyUnsupported Paper Size / Unsupported Paper Type 225226 Paper jam in the printerPaper jam in the Automatic Document Feeder ADF Eject the Paper AutomaticallyCheck Paper Loading Paper or specialty media misfeeds227 228 Adjust the Paper GuidesPrinter does not feed paper, envelopes, or specialty media Remove Each page AS IT is Printed229 Banner paper jamsPaper continues to jam Paper jam in the duplex unit 230Paper jam in Tray 1 or optional Tray 231Paper jam in the small media feeder 232Memory card cannot be inserted Memory card troubleshootingNothing happens when memory card is inserted 233Cannot print documents from a memory card or flash drive 234Scanner unit does not close Copy troubleshootingCopier does not respond Poor copy quality236 Copied item does not match the original itemPartial document or photo copies Scan was not successful Scan troubleshootingScanner does not respond 237238 Scanning takes too long or freezes the computerPoor scanned image quality Cannot scan to a computer over a network Fax troubleshootingPartial document or photo scans Cannot send or receive a fax240 Can send but not receive faxes 241Can receive but not send faxes Check Mode SelectionCheck the Dial Prefix Setting 242Check Speed Dial Number Printer receives a blank fax243 Be Sure That Printer is Detecting a Dial Tone244 Review Checklist for SenderReceived fax has poor print quality Decrease the Transmission SpeedCaller ID information is not displayed Fax ErrorRemote Fax Error 245246 Change Redial SettingsPhone Line Busy Schedule to Resend FAX AT a Later TimeFailed to Connect Phone Line ErrorUSE Phone Line Checklist 247248 Unsupported Fax ModeUnsupported Paper Size 249 Conversion errorNo Answer Conversion Failed Error messages on the printer displayAlignment Error 250251 Cartridge Error 1102, 1203, 1204, or 120FBlack Ink Low / Color Ink Low / Photo Ink Low USE NEW PaperClear Carrier Jam ErrorLeft Cartridge Error / Right Cartridge Error Cover OpenMemory Failure Left Cartridge Incorrect / Right Cartridge IncorrectLeft Cartridge Missing / Right Cartridge Missing 253PictBridge Communication Error Paper Size/Type errorPaper or Photo Size error Could not detect a proof sheetProof Sheet Error There is a problem reading the memory cardPaper Load Error Please remove the camera cardPaper Mismatch Error messages on the computer screenClearing error messages 256Communication not available General Printing ProblemLeft/Right Cartridge Missing Ink LowUnsupported file types found on memory card Out of MemoryFixing a printing failure Paper JamInvalid Device Print File ErrorPaper Out No Twain detected260 Fax Solutions Software print driver not installedSelect Twain driver Lexmark International, Inc. All rights reserved 261August Trademarks 262Industry Canada compliance statement 263European Community EC directives conformity 264265 Svenska Ambient temperature266 Meter average sound pressure, dBA267 268 South Africa telecommunications notice 26918.0 Copying Mode Description270 Off mode 271Extent of limited warranty 272273 Additional rights274 275 276 Networking glossary Netwo rking glo ssary277 WPA Wi-Fi Protected Access 278Index 279Menu Shown with asterisk 45 using Defaults280 PanelMail Duplex error281 ForFax settings 282Paper jam in small media feeder Settings 69 Invalid Device283 Line port 22 loading Banner paper 79 cardsFixes Printing using Bluetooth 110 printing using the proof Sheet284 Computer 136 copying photos 136 cropping 119 despecklingScratches, preventing Changing Memory card using Refilling Black areas Computer Removing285 Printing photos changing settings 115 customizing settings 286Newspapers 125 287Documents or images for e-mailing Display288 289 Checking network name Windows290 Wi-Fi indicator light is still orangeWrong printer attached XPS driver installing Index