Solving printer communication problems

The printer and the computer cannot exchange data. You must establish bidirectional communication between the printer and the computer. For more information, see “Bidirectional communication is not established” on

page 222.

Understanding Warning levels

•A green check indicates system requirements were met.

•A yellow question mark indicates system requirements were not met. Most major functions will work, but you may experience some performance impact.

•A red question mark indicates system requirements were not met. Most major functions may not work.

•A red X indicates system requirements were not met. Installation will not continue.

For proper installation, make sure the computer supports all system requirements. System requirements are located on the printer box.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

1Do one of the following:

•In Windows Vista, click ŒPrograms or All Programs.

•In Windows XP or earlier, click Start Œ Programs.

2Select Lexmark 9500 Series.

3Select Uninstall.

4Follow the instructions on the computer screen to remove the printer software.

5Restart the computer before reinstalling the printer software.

6Click Locate and install driver software (recommended) on all New Hardware Found screens.

7Insert the CD for Windows, and then follow the instructions on the computer screen to reinstall the software.

Note: If the install screen does not appear automatically after you restart your computer, click Start ŒRun, and then type D:\setup, where D is the letter of your CD or DVD drive.

If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

1In all countries or regions except the United States, select your country or region.

2Click the links for drivers or downloads.

3Select your printer family.

4Select your printer model.

5Select your operating system.

6Select the file you want to download, and then follow the directions on the computer screen.

Troubleshooting

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9500 Series specifications

The Lexmark 9500 Series is a highly versatile and efficient line of printers designed to meet the demanding needs of both home and office users. Known for its advanced technology and high-quality output, the 9500 Series is equipped with features that cater to a wide range of printing requirements.

One of the standout features of the Lexmark 9500 Series is its Exceptional Resolution Technology. This technology allows for crisp, high-definition prints with a resolution of up to 4800 x 1200 dpi, ensuring that text and images are rendered with remarkable clarity and detail. This makes it an ideal choice for professionals who require high-quality documents, marketing materials, or even photo prints.

The printer's fast print speeds are another prominent characteristic. Capable of printing up to 35 pages per minute for monochrome documents and 29 pages per minute for color prints, the Lexmark 9500 Series maximizes productivity and minimizes waiting time. This is particularly beneficial in busy office environments where time is of the essence.

In addition to its speed and quality, the 9500 Series also features a user-friendly interface. The large, intuitive control panel makes navigating through various functions, such as scanning, copying, and faxing, straightforward and efficient. The device supports a range of mobile printing options, including Apple AirPrint and Google Cloud Print, allowing users to print directly from their smartphones and tablets with ease.

The Lexmark 9500 Series incorporates proprietary Lexmark Unison toner technology, which not only enhances print quality but also maximizes print yields. This eco-friendly toner system reduces waste and contributes to lower operational costs, making it a cost-effective choice for users mindful of their environmental footprint.

Moreover, the 9500 Series boasts robust security features. With options for secure printing and user authentication, sensitive documents are protected from unauthorized access, making it suitable for organizations that deal with confidential information.

In conclusion, the Lexmark 9500 Series stands out as a powerful printing solution characterized by high-quality output, fast performance, and user-friendly features. Its advanced technology, coupled with a focus on productivity and security, makes it an excellent choice for both home and office environments. Whether for everyday printing needs or specialized tasks, this series is designed to deliver outstanding results consistently.
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