Lexmark 9500 Series manual Printer receives a blank fax, 243, Check Speed Dial Number

5Press or repeatedly until Dialing and Sending is highlighted.

6Press .

7Press or repeatedly until you reach Dial Prefix.

8To change the setting, press or repeatedly until Create appears.

9Press .

10Enter the prefix to be dialed before each telephone number.

11Press to save.

CHECK SPEED DIAL NUMBER

•Check to make sure Speed Dial has been programmed for the number that you wish to dial. See “Setting up Speed Dial” on page 174.

•As an alternative, dial the telephone number manually.

BE SURE THAT PRINTER IS DETECTING A DIAL TONE

•See “Sending a fax while listening to a call (On Hook Dial)” on page 154.

•Check the Dial Method setting.

1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone.

2From the control panel, press or repeatedly until Fax is highlighted.

3Press .

4Press or repeatedly until Fax Setup is highlighted.

5Press .

6Press or repeatedly until Dialing and Sending is highlighted.

7Press .

8Press or repeatedly until you reach Dial Method.

9Press or repeatedly until Behind PBX (Dial Tone Detect Off) appears.

10Pressto save.

Printer receives a blank fax

These are possible causes and solutions. Try one or more of the following:

CHECK ORIGINAL DOCUMENT

Ask the sender to verify the original document was loaded correctly.

CHECK INK

Check the ink levels, and install a new print cartridge if necessary.

Troubleshooting

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