Manuals / Lexmark / Computer Equipment / Printer

Lexmark 9500 Series manual

Models: 9500 Series

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Tray 2 base

Tray 2

Note: Decide on a location to set the Tray 2 base. The printer will be placed on top of it, so allow enough space.

1Make sure the printer is turned off and disconnect the power cord from the wall outlet.

2Remove Tray 2 from its packaging.

3Remove any packaging tape from the base and tray.

4Grasp the printer by its handholds to lift it.

5Align the printer above the base.

Setting up the printer

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Contents

2007 Series All-In-One Users GuidePage Contents Loading paper and original documents 102 100112 Scanning 142 Copying 133152 178 169187 215 212213 214237 234235 236261 277279 Page Description Where to findFinding info rma tion about the p rinter Finding information about the printerClick Yes Users Guide appears on the screen Users GuideFor e-mail support, visit our Web site Where to find North AmericaWhere to find rest of world Mail supportWhere to find US Click Customer Support Click Warranty InformationScroll through the Web page to view the warranty Ope rating s ys tem no t ice Operating system noticeWindows users-See the Users Guide Safety info rm ation Checking the box contents Setting up the printe rUse Understanding the parts of the printerSlots Page DSL, or cable modem Line portCable modem to the printer Installing the optional Tray Setting up the printer on a Windows operating systemPage Benefits Getting the printer ready to faxChoosing a fax connection EquipmentTelephone wall jack Printer Computer modem Connecting directly to a telephone wall jackSend faxes using the computer PrinterConnecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Using an RJ11 adapter Country/region United Kingdom Italy Ireland Sweden FinlandNorway France Denmark Portugal Page Australia Spain South Africa Turkey Country/region Saudi Arabia Israel United Arab EmiratesEgypt Poland Bulgaria Czech Republic Russia BelgiumSetting up to fax while behind a PBX You may use an adapter with your printerCountry/region Using a digital phone service Using the control panelUnderstanding the control panel Check wireless status Following diagrams explain the sections of the control panelPress To Display Finger groovePress To Press Installing another language control panel Adjusting the display for easy viewing Understanding and using default settingsNavigating the control panel menus You can Understanding the Setup menuPrint Fax Settings List Network Setup From hereUsing the installation software CD Macintosh users only Installing the printer softwareInstalling the optional XPS driver Windows Vista users only Using the installation software CD Windows users onlySelect Productivity Studio Understanding the printer softwareClick Œ Control Panel Click Have diskTurning printing voice notification on or off Security InformationClick OK Con nectin g the p rin t e r to a n etwo rk Common home network configurationsWired network example Wireless network examplesConnecting the printer to a network Networking the printer Setting up the printer Network Time Menu Active Network Understanding the Network Setup menuAssigning an IP address Wireless Setup menuGeneral networking information TCP/IP menuFinding IP addresses Configure IP addressHow to locate a printer IP address How to locate a computer IP addressInstalling the printer on additional network computers Printing a network setupInfrastructure Wireless networkingTypes of wireless networks Finding a printer/print server located on remote subnetsWindows Vista Installing the printer on a wireless networkInterpreting the colors of the Wi-Fi indicator light Windows XPClick Start Œ Run Installing the printer on a wired Ethernet network Wired networkingFinding the signal strength Why do I need an installation cable?For Windows Vista users Advanced wireless setupTips for using network adapters Creating an ad hoc wireless network using WindowsFor Windows XP users Select View Available Wireless NetworksClick Start Switching between connectionsClick Start Œ Printers & Faxes Switching from a USB connection to a wireless connectionSwitching from a wireless connection to a USB connection Under Hardware and Sound, click PrinterFrom the Ports tab, click Add Port Windows Vista Connecting the printer directly to the computerSharing a printer in a Windows environment Prepare the computers to share the printerClick Start Œ Printers and Faxes Press to select Yes Configuring a network printer manuallyLoad in g pape r a nd ori ginal do cu m ents Loading various paper types in TrayLoading paper in Tray Load the paper Loading paper and original documents Move the paper guides to the sides of TrayInsert Tray Paper capacities for Tray Load up toMake sure Envelopes Page Page Loading cards in Tray Loading labels in TrayLoading transparencies in Tray Loading iron-on transfers in TrayLoading custom-size paper in Tray Loading banner paper in Tray Using the small media feederLoading the optional Tray Using the automatic paper type sensorMove the paper guides to the sides of Tray Page Enabling tray linking Understanding and using tray linkingSheets of plain paper in letter, A4, or legal size To disable tray linking, set Tray Linking to OffPaper capacities for the optional Tray Disabling tray linkingFrom here You can Understanding the Paper Handling menuFrom here Loading original documents on the scanner glassPage Sheets Letter paper A4 paper Legal-size paper Automatic Document Feeder paper capacityLoad up to Printing basic documents Using the Printing Preferences tabsClick Properties, Preferences, Options, or Setup Prin tingPrinting a Web Printing photos or images from a WebNormal Quick Black and White Text Only Click Print Now Printing multiple copies of a documentNot collated Printing collated copiesPrinting multiple pages on one sheet Printing the last page first reverse page orderPrinting using watermarks Printing document files from a memory card or flash driveClick New Watermark Choosing compatible specialty paper types Pausing print jobsCanceling print jobs Printing specialty documentsPrinting envelopes Printing cardsPrinting a document as a poster Click Next Step Printing an image as a posterPrinting a booklet Click File Œ Add Photo from ScannerAssembling a booklet 100 Printing iron-on transfersPrinting transparencies Printing a banner101 Select Printing on both sides of the paper duplexingUnderstanding the two-sided printing function 102103 Printing on both sides of the paper duplexing automaticallyClick Properties, Preferences, Options or Setup Printing on both sides of the paper duplexing manually104 105 Understanding the Printer Default Settings menu106 Resetting printer software to factory default settingsClick Start ŒSettings ŒPrinters or Printers and Faxes For Windows XP or Windows 2000 usersUnderstanding the Print Files Options menu Resetting factory default settingsResetting all settings Resetting only menu settings108 Printing using Bluetooth technologySaving settings Inserting a Bluetooth adapter109 Setting the Bluetooth mode110 Printing using Bluetooth111 Understanding the Bluetooth Default Settings menu112 Working with p ho tosRetrieving and managing photos Inserting a memory card113 Inserting a flash drive114 Understanding the Photo Card Mode menuPhoto Size Layout Quality Paper Handling Understanding the PictBridge Default Print Settings menuUnderstanding the Photo Default Settings menu 115Click Automatically save all photos to My Pictures 116Click Select photos to save Click Deselect All 117Transferring photos from a memory card to a flash drive 118Click Temporary Files Changing the Productivity Studio library preferences Changing the Productivity Studio transfer settingsEditing photos using the control panel Editing photosUnderstanding the Photo Edit Mode menu Brightness Adjust the brightness of a photo Rotate120 121 Changing the Resolution / Size of a photoCropping a photo Rotating a photo122 Applying One-Click Auto Fixes to a photoReducing the red-eye effect in a photo Blurring/Sharpening a photoEnhancing photo print quality using Printing Preferences Enhancing a photo123 Changing the Hue / Saturation of a photo 124Click Hue / Saturation Changing the Exposure setting of a photo Applying a color effect to a photo125 126 Printing photosPrinting a photo or selected photos Printing all photos from a memory device127 128 Printing photos from a PictBridge-enabled digital cameraPrinting photos from a digital camera using Dpof 129Printer reads only one media device at a time Click Select photos to print Viewing / Printing photos from the Productivity Studio130 Press or to preview the photos Press to print131 Paper sizes supported DimensionsPrinting Photo Packages Creating Photo Greeting CardsViewing a slideshow of photos on the control panel display DimensionsCreating a slideshow Creating and viewing a slideshow133 Understanding the Copy Mode menuCop ying Making a copyMenu on Changing the default copy settingsLayout Original Size Content Type Change Default Settings 134Making a color or black-and-white copy Copying on both sides of the paper duplexing135 136 Copying a photo using the computerPress Copy Mode menu appears Copying photosAdjusting copy quality 137Click Copy Now in the bottom right corner of the screen Press Copying Collating copies using the control panelMaking a copy lighter or darker 138139 Repeating an image on oneCopying multiple pages on one sheet N-Up Enlarging or reducing an image140 141 Canceling a copy job142 Understanding the Scan Mode menuScan ning Scanning a document143 Changing the default scan settings144 Scanning a document using the computerScanning text for editing Scanning images for editingScanning multiple photos at one time using the computer Scanning a photo to Work with Documents and Photos145 Scanning in color or black and white 146Select Photo, Several Photos, or Document Setting Options Canceling a scan jobCustomizing scan settings using the computer Click Custom Settings148 Saving a scanned image on the computerAdding a file to an e-mail message Changing the Productivity Studio scan settingsClick Scan Settings Scanning clear images from magazines or newspapers150 Adding a new scanned image to an e-mail messageScanning documents or images for e-mailing Changing the Productivity Studio e-mail screen preferencesClick E-mail Screen 151Entering a fax number Faxing using th e con t rol pane lSending a fax using the control panel Sending a fax using the control panelName Search Phone Number Search Group Search Enter a fax number using153 Method The text boxOn Hook Dial Sending a fax while listening to a call On Hook Dial154 Method How to155 Sending a broadcast fax at a scheduled timeReceiving a fax automatically Receiving a fax using the control panelSetting Auto Answer to On Receiving a fax manuallyUsing Caller ID from the control panel Receiving a fax with an answering machine157 Forwarding faxes Printing a fax on both sides of the paper158 159 Customizing dial settings using the control panelUnderstanding the Fax Mode menu Understanding the Fax Setup menuUnderstanding the Phone Book menu Understanding the History and Reports menu160 Caller ID Pattern Understanding the Ringing and Answering menuUnderstanding the Fax Printing menu 161Use this Understanding the Dialing and Sending menuUnderstanding the Fax Blocking menu 162163 Using the control panel phone bookSetting up a dialing prefix Setting the distinctive ring164 165 Setting up to fax while behind a PBXPrinting fax activity reports Managing faxes using the control panelSetting up a fax footer Creating a fax cover page using the control panel167 Printing the Fax Settings ListBlocking unwanted changes to fax settings Blocking junk faxes168 Sending and managing faxes using the Fax Solutions Software Faxing using th e com p uterSending a fax using the computer Sending a fax using the softwareReceiving a fax using the computer 170Click To Setting a fax manual answer code Using Caller ID from the software171 Customizing dial settings using the computer Using the computer phone book172 173 Adding a contact to a phone book174 Setting up Speed DialFax Solutions Software screen appears Managing faxes using the computerCustomizing settings using the Fax Setup Utility Click Fax History and SettingsClick each tab, and change the settings as needed 176Tab Enter the correct personal information Click OK Changing user information on a fax cover177 Click Change your personal information that appears on this178 Understanding the Maintenance menuInstalling print cartridges Main taining th e prin t er179 180 Using genuine Lexmark print cartridgesRemoving a used print cartridge Refilling print cartridgesClick Report a non-Lexmark print cartridge Improving print qualityAligning print cartridges 181Cleaning the print cartridge nozzles Wiping the print cartridge nozzles and contacts182 183 Preserving the print cartridges184 Cleaning the scanner glassCleaning the exterior of the printer Removing the printer from the Tray 2 base185 Ordering suppliesOrdering print cartridges Ordering paper and other suppliesPaper size 186Paper Lexmark Photo Paper Lexmark PerfectFinish Photo PaperIncorrect language appears on the display Setup troubleshootingPower button is not lit Troublesho oting188 Software does not install189 Does not print190 Understanding Warning levels Solving printer communication problemsRemoving and reinstalling the software Select Lexmark 9500 Series Select Uninstall192 Checking the port settingEnabling the USB port Tray 2 does not operate correctlyCheck your security keys Network troubleshootingWireless network troubleshooting Printer cannot connect to the wireless network194 195 Wi-Fi indicator light is still orange196 Check the access point and, if necessary, turn it onGeneral network troubleshooting If the light is not on, see Power button is not lit on197 Make sure the Wi-Fi indicator light is green Printer is no longer working198 Windows XP Click Start Œ Printers & Faxes 199Turn off and restart the computer Windows Vista Click Œ Control PanelClick Properties Œ Ports Checking printer portsChecking your network name 200Ping the access point Ping the printer201 202 Run the Wireless Configuration UtilityMake Sure Paper Size is SET Correctly Print troubleshootingImproving print quality 203Review Steps to Improve Print Quality Poor text and graphic quality204 Check Print Cartridges205 Poor quality at the edges206 Print speed is slowInk smudges during automatic two-sided printing Partial document or photo prints207 208 Photo smudges or scratchesChecking the print cartridges Ink levels seem incorrect209 Ink levels seem to go down too quicklyBlank or incorrect page prints Characters on printout are missing or unexpectedMake Sure the Truetype Font is Available on the Computer Are the Color and Print Speed Settings CORRECT?Glossy photo paper or transparencies stick together 210Prints with different fonts Print is too dark or smudged211 Printouts have alternating bands of light and dark print Transparencies or photos contain white lines212 213 Check the Program SettingsPerform Maintenance on the Print Cartridges Vertical straight lines are not smoothChecking the printer status White lines appear in graphics or solid black areasSettings are not saved Checking printer readiness215 216 Resolving font problemsPrinter is busy printing another job Ready or Busy Printing is listed as the statusTest page does not print Is the Problem with the PROGRAM?Make Sure the Printer is Receiving Power Printing a test218 External print server is not workingRemoving an external print server Cable is not connected, is loose, or is damagedPrinter is plugged in but does not print Printer is trying to print to File219 220 Check the Printer StatusTRY to Locate the Printer from the Remote Computer Problems when copying, scanning, or faxing Printer is not able to communicate with the computerWrong printer is attached 222 Updating the printer softwareBidirectional communication is not established Experiencing poor quality or incorrect outputCannot print from digital camera using PictBridge Cannot print from a Bluetooth-enabled device223 Make Sure YOU Type in the Correct Pass KEY Jams and misfeeds troubleshootingHow to clear and avoid paper jams 224225 Duplex unit does not operate correctlyUnsupported Paper Size / Unsupported Paper Type Printing Manual DuplexEject the Paper Automatically Paper jam in the printerPaper jam in the Automatic Document Feeder ADF 226Paper or specialty media misfeeds 227Check Paper Loading Remove Each page AS IT is Printed Adjust the Paper GuidesPrinter does not feed paper, envelopes, or specialty media 228Banner paper jams Paper continues to jam229 230 Paper jam in the duplex unit231 Paper jam in Tray 1 or optional Tray232 Paper jam in the small media feeder233 Memory card troubleshootingNothing happens when memory card is inserted Memory card cannot be inserted234 Cannot print documents from a memory card or flash drivePoor copy quality Copy troubleshootingCopier does not respond Scanner unit does not closeCopied item does not match the original item Partial document or photo copies236 237 Scan troubleshootingScanner does not respond Scan was not successfulScanning takes too long or freezes the computer Poor scanned image quality238 Cannot send or receive a fax Fax troubleshootingPartial document or photo scans Cannot scan to a computer over a network240 241 Can send but not receive faxes242 Check Mode SelectionCheck the Dial Prefix Setting Can receive but not send faxesBe Sure That Printer is Detecting a Dial Tone Printer receives a blank fax243 Check Speed Dial NumberDecrease the Transmission Speed Review Checklist for SenderReceived fax has poor print quality 244245 Fax ErrorRemote Fax Error Caller ID information is not displayedSchedule to Resend FAX AT a Later Time Change Redial SettingsPhone Line Busy 246247 Phone Line ErrorUSE Phone Line Checklist Failed to ConnectUnsupported Fax Mode Unsupported Paper Size248 Conversion error No Answer249 250 Error messages on the printer displayAlignment Error Conversion FailedUSE NEW Paper Cartridge Error 1102, 1203, 1204, or 120FBlack Ink Low / Color Ink Low / Photo Ink Low 251Cover Open ErrorLeft Cartridge Error / Right Cartridge Error Clear Carrier Jam253 Left Cartridge Incorrect / Right Cartridge IncorrectLeft Cartridge Missing / Right Cartridge Missing Memory FailureCould not detect a proof sheet Paper Size/Type errorPaper or Photo Size error PictBridge Communication ErrorPlease remove the camera card There is a problem reading the memory cardPaper Load Error Proof Sheet Error256 Error messages on the computer screenClearing error messages Paper MismatchInk Low General Printing ProblemLeft/Right Cartridge Missing Communication not availablePaper Jam Out of MemoryFixing a printing failure Unsupported file types found on memory cardNo Twain detected Print File ErrorPaper Out Invalid DeviceFax Solutions Software print driver not installed Select Twain driver260 261 AugustLexmark International, Inc. All rights reserved 262 Trademarks263 Industry Canada compliance statement264 European Community EC directives conformity265 Meter average sound pressure, dBA Ambient temperature266 Svenska267 268 269 South Africa telecommunications noticeMode Description 27018.0 Copying 271 Off mode272 Extent of limited warrantyAdditional rights 273274 275 276 Netwo rking glo ssary 277Networking glossary 278 WPA Wi-Fi Protected Access279 IndexPanel Shown with asterisk 45 using Defaults280 MenuFor Duplex error281 Mail282 Fax settingsLine port 22 loading Banner paper 79 cards Settings 69 Invalid Device283 Paper jam in small media feederComputer 136 copying photos 136 cropping 119 despeckling Printing using Bluetooth 110 printing using the proof Sheet284 FixesMemory card using Refilling Black areas Computer Removing 285Scratches, preventing Changing 286 Printing photos changing settings 115 customizing settingsDisplay 287Documents or images for e-mailing Newspapers 125288 Checking network name Windows 289Wi-Fi indicator light is still orange Wrong printer attached XPS driver installing Index290