Lexmark 9500 Series manual Ink smudges during automatic two-sided printing, 207

SELECT A LOWER PRINT QUALITY

1With a document open, click File ΠPrint.

2Click Properties, Preferences, Options, or Setup. The Print Setup tab appears.

3Select a lower print quality. For example, you might want to select Normal if you have been using Best.

REMOVE AND REINSTALL THE SOFTWARE

It is sometimes helpful to remove the existing printer software and reinstall it.

Ink smudges during automatic two-sided printing

If you notice that the ink on one side of a two-sided document did not have sufficient time to dry before the printer automatically printed the other side, these are some things you can try.

SELECT THE “EXTEND DRY TIME” OPTION FOR AUTOMATIC TWO-SIDED PRINTING

1With a document open, click File ΠPrint.

2Click Properties, Preferences, Options, or Setup.

3Click the Advanced tab.

4From the 2-Sided Printing area, select 2-Sided printing.

5Select Extend dry time.

6Click OK.

Now you are ready to reprint your two-sided document.

USE THE TYPE OF PAPER RECOMMENDED FOR TWO-SIDED PRINTING

Automatic two-sided printing works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another type or size of paper, use the manual duplexing method.

USE THE TYPE OF INK RECOMMENDED FOR THE PRINTER

Lexmark printers and print cartridges are designed to work together for superior print quality. Make sure you use genuine Lexmark print cartridges.

Partial document or photo prints

These are possible solutions. Try one or more of the following:

CHECK DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

CHECK PAPER SIZE

Make sure the size of the paper being used matches the size you selected from the control panel or computer.

Troubleshooting

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