Lexmark 9500 Series Updating the printer software, Bidirectional communication is not established

Models: 9500 Series

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Updating the printer software

The printer software needs to be updated to run properly.

1Start Windows.

2When the desktop appears, insert the software CD for Windows. The installation screen appears.

3Click Install.

4When the Existing Printer Driver Found dialog box appears, select Update the existing driver software.

Bidirectional communication is not established

The printer and computer may not be able to exchange data.

These are possible solutions. Try one or more of the following:

CHECK THE USB CONNECTION

1Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked

by the USB symbol. Plug the long, flat end of the USB cable into this port.

2Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.

3Check that the USB cable is not damaged and that the light is on.

MAKE SURE THE PRINTER IS RECEIVING POWER

If the button is not lit, the printer may not be receiving power.

Plug the printer into a different outlet.

If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.

MAKE SURE THE EXTERNAL PRINT SERVER IS WORKING

If the printer is connected to an external print server, the problem may be with this print server. Check to make sure the device is working properly and that the printer is connected to the network.

Experiencing poor quality or incorrect output

See the topic that best describes the problem.

Print is too dark or smudged

Vertical straight lines are not smooth

White lines appear in graphics or solid black areas

Characters are missing or unexpected

Colors on printout are faded or differ from colors on the screen

Printouts have alternating bands of light and dark print

Page prints with different fonts

Printed characters are improperly formed or are not aligned correctly at the left margin

Troubleshooting

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9500 Series specifications

The Lexmark 9500 Series is a highly versatile and efficient line of printers designed to meet the demanding needs of both home and office users. Known for its advanced technology and high-quality output, the 9500 Series is equipped with features that cater to a wide range of printing requirements.

One of the standout features of the Lexmark 9500 Series is its Exceptional Resolution Technology. This technology allows for crisp, high-definition prints with a resolution of up to 4800 x 1200 dpi, ensuring that text and images are rendered with remarkable clarity and detail. This makes it an ideal choice for professionals who require high-quality documents, marketing materials, or even photo prints.

The printer's fast print speeds are another prominent characteristic. Capable of printing up to 35 pages per minute for monochrome documents and 29 pages per minute for color prints, the Lexmark 9500 Series maximizes productivity and minimizes waiting time. This is particularly beneficial in busy office environments where time is of the essence.

In addition to its speed and quality, the 9500 Series also features a user-friendly interface. The large, intuitive control panel makes navigating through various functions, such as scanning, copying, and faxing, straightforward and efficient. The device supports a range of mobile printing options, including Apple AirPrint and Google Cloud Print, allowing users to print directly from their smartphones and tablets with ease.

The Lexmark 9500 Series incorporates proprietary Lexmark Unison toner technology, which not only enhances print quality but also maximizes print yields. This eco-friendly toner system reduces waste and contributes to lower operational costs, making it a cost-effective choice for users mindful of their environmental footprint.

Moreover, the 9500 Series boasts robust security features. With options for secure printing and user authentication, sensitive documents are protected from unauthorized access, making it suitable for organizations that deal with confidential information.

In conclusion, the Lexmark 9500 Series stands out as a powerful printing solution characterized by high-quality output, fast performance, and user-friendly features. Its advanced technology, coupled with a focus on productivity and security, makes it an excellent choice for both home and office environments. Whether for everyday printing needs or specialized tasks, this series is designed to deliver outstanding results consistently.