Lexmark 9500 Series manual Poor text and graphic quality, 204, Check Print Cartridges

CHECK PRINT CARTRIDGES

If the document still does not have the print quality you want, follow these steps:

1Align the print cartridges. For more information, see “Aligning print cartridges” on page 181. If print quality has not improved, continue to step 2.

2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 182.

If print quality has not improved, continue to step 3.

3Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on page 180 and “Installing print cartridges” on page 178.

If print quality has not improved, continue to step 4.

4Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 182.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering print cartridges” on page 185.

Poor text and graphic quality

•	Blank pages	•	Skewed lines
•	Dark print	•	Smudges
•	Faded print	•	Streaks
•	Incorrect colors	• White lines in print

•Light and dark bands in print

These are possible solutions. Try one or more of the following:

CHECK INK

Check the ink levels, and install new print cartridges if necessary.

REVIEW STEPS TO IMPROVE PRINT QUALITY

See “Improving print quality” on page 203.

REMOVE SHEETS AS THEY ARE PRINTED

To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry:

•Documents with graphics or images

•Photo paper

•Heavyweight matte or glossy paper

•Transparencies

•Labels

Troubleshooting

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