Returning the empty toner cartridge

Using the Lexmark Cartridge Return Program is a free and easy way to return cartridges directly to Lexmark for appropriate environmental handling.

Place the empty cartridge into the box from the new replacement cartridge. Reseal the box with clear packing tape, and then apply a prepaid return shipping label. (The shipping label is available online at www.lexmark.com/or at no cost to you.)

Note: Details may vary by country, but the program is always available at no charge. Visit our web site, www.lexmark.com/or for country-specific instructions. You can also contact your Lexmark representative or the place where you bought your machine for information on the program.

Cleaning the photoconductor drum

If there are streaks or spots on your print, the photoconductor drum may require cleaning. Your operator panel menu includes a Clean Drum option that may help to improve the print quality.

To clean the photoconductor drum:

1Make sure paper is loaded.

2Press Menu until MACHINE SETUP appears on the top line of the display, and then press Select.

3Press the scroll button or until CLEAN DRUM appears on the bottom line of the display, and then press Select.

The machine prints out a cleaning page. Toner particles on the photoconductor surface are affixed to the paper.

If the problem persists, repeat these steps.

If you have cleaned the photoconductor drum several times and the problem is still unresolved, install a new toner cartridge.

Maintaining the toner cartridge

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Lexmark X215 MFP manual Cleaning the photoconductor drum, Returning the empty toner cartridge